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Mercure Sao Paulo Pamplona Hotel

4.0 star property
Hotel with outdoor pool, near Oscar Freire Street

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Sao Paulo Pamplona Hotel

Interior
Outdoor pool, pool loungers
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Reception hall

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Parking available
  • Pet-friendly
  • Gym
  • Air conditioning
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • Terrace
  • 24-hour front desk
  • Garden
For families
  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is RM279
RM293 total
includes taxes & fees
26 Jan - 27 January 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 3 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 3 Single Beds

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Day bed
Blackout curtains
Rainfall showerhead
Eco-friendly toiletries
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Day bed
Separate bedroom
Blackout curtains
Rainfall showerhead
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Superior Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Privilege, Superior Room, 1 Double Bed

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Day bed
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Day bed
Blackout curtains
Rainfall showerhead
Eco-friendly toiletries
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Twin Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Day bed
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 42.0 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Reception

Novotel SP Jardins

Pool
Pet-friendly
Parking available
Free WiFi
8.6 out of 10, Excellent, (926)
The price is RM312
RM328 total
includes taxes & fees
19 Jan - 20 January 2025
Novotel SP Jardins
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About the area

Map
Rua Pamplona 1315 - Jardins, São Paulo, SP, 1405002

What's nearby

  • Oscar Freire Street - 8 min walk - 0.7 km
  • Paulista Avenue - 9 min walk - 0.8 km
  • São Paulo Museum of Art - 13 min walk - 1.1 km
  • Hospital Sírio-Libanês - 20 min walk - 1.7 km
  • Ibirapuera Park - 3 min drive - 1.8 km

Getting around

  • São Paulo (CGH-Congonhas) - 26 min drive
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.) - 51 min drive
  • Fradique Coutinho Station - 5 min drive
  • Sao Paulo Hebraica-Reboucas Station - 7 min drive
  • Sao Paulo Cidade Jardim Station - 7 min drive
  • Trianon-Masp Station - 9 min walk
  • Brigadeiro Station - 18 min walk
  • Oscar Freire Station - 24 min walk

Restaurants

  • ‪Colibri Padaria Artesanal - ‬3 min walk
  • ‪Veridiana - ‬2 min walk
  • ‪Tatini - ‬2 min walk
  • ‪Kamzu Cookie Shop - ‬3 min walk
  • ‪Piaf Bar e Bistrot - ‬3 min walk

About this property

Mercure Sao Paulo Pamplona Hotel

When you stay at Mercure Sao Paulo Pamplona Hotel, you'll be a short five-minute drive from Paulista Avenue and Ibirapuera Park. Guests can take a dip in the outdoor pool or grab a bite to eat at Le Jadys Pamplona, which serves breakfast, lunch and dinner. Other highlights include a fitness centre, a sauna and a steam room. Public transportation is close by: Trianon-Masp Station is only 9 minutes on foot.

Languages

English, Portuguese

At a glance

DONE

Hotel size

    • 64 rooms
    • Arranged over 17 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 15 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls and litter boxes available
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Secured covered on-site self-parking (BRL 30 per day)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Room service (late night)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Working away

  • Meeting room
  • Co-working spaces
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1992
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Sauna
  • Steam room
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Traditional architecture

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Free cot/infant bed
  • Day bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone
  • Desk chair

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Le Jadys Pamplona – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately BRL 47 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • There is a service fee of BRL 10

Renovations and closures

The following facilities or services will be unavailable from September 23 2024 to December 31 2024 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Swimming pool
The property will be renovating from 23 October 2024 to 31 December 2024 (completion date subject to change). The following areas are affected:
  • Exterior
  • Fitness facilities
  • Sauna
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for BRL 105.0 per night
  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BRL 70 per pet, per night

Parking

  • Covered self-parking costs BRL 30 per day
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure Sao Paulo Pamplona Hotel
Mercure Pamplona Hotel
Mercure Sao Paulo Pamplona
Mercure Pamplona
Mercure Sao Paulo Pamplona
Mercure Sao Paulo Pamplona Hotel Hotel
Mercure Sao Paulo Pamplona Hotel São Paulo
Mercure Sao Paulo Pamplona Hotel Hotel São Paulo

Frequently asked questions

Does Mercure Sao Paulo Pamplona Hotel offer free cancellation for a full refund?
Yes, Mercure Sao Paulo Pamplona Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Sao Paulo Pamplona Hotel?
Yes, there's an outdoor pool. The swimming pool will be unavailable from September 23 2024 to December 31 2024 (dates subject to change).
Are pets allowed at Mercure Sao Paulo Pamplona Hotel?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 15 kg per pet. There's a charge of BRL 70 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Sao Paulo Pamplona Hotel?
Yes. Self-parking costs BRL 30 per day.
What are the check-in and check-out times at Mercure Sao Paulo Pamplona Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Mercure Sao Paulo Pamplona Hotel and nearby?
Mercure Sao Paulo Pamplona Hotel has an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Mercure Sao Paulo Pamplona Hotel?
Yes, there's an on-site restaurant, Le Jadys Pamplona.
What's the area around Mercure Sao Paulo Pamplona Hotel like?
Mercure Sao Paulo Pamplona Hotel is a short 9-minute walk from Trianon-Masp Station and 9 minutes' walk from Paulista Avenue.

Mercure Sao Paulo Pamplona Hotel Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

My stay
My stay overall was solid. There was some miscommunication a couple times with the front desk involving multiple workers depending on the time you caught them. Checking in one of the rooms had a few things not prepared.
6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

the property was in an excellent location. close to the metro and shopping. Very clean. Staff very helpful. Would definitely stay again or recommend anyone to stay there
James Richard, 9-night romance trip
Verified Orbitz guest review

6/10 Good

Noah, 11-night trip
Verified Hotels.com guest review

8/10 Very good

Comfortable hotel in nice area.
Very friendly staff, comfortable room with a very comfortable bed, the bathroom was fine but could benefit from renovation. Breakfast was basic but very nice - enough variety of hot and cold food. Good location in safe area.
Jason, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great service, beyond compare
The desk manager was very kind and super helpful - many thanks to Vittoria! The room was perfect and location ideal. A very xute pool and delicious buffet that includes jot food. All the staff was excellent in fact.
Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, spacious room, okay breakfast
I was quite happy with my stay at Mercure Pamplona. The room is very spacious and comfortable, the location is excellent - near attractions, metro and good restaurants - and teh condition of the facilities is great. I would only say that hot food options for breakfast are not the best. But this may be a case of preference only. I would be more than happy to stay there again nonetheless.
Giovani, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Dani, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 7-night trip
Verified Expedia guest review

6/10 Good

Larry, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Lucas, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location near food and shopping. Check in fast with very pleasant staff. Room was huge, clean and comfortable
5-night family trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

The room was clean and spacious
Adilson, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very good

4-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

I was really impressed with Tamirys specifically. She spent over an hour cumulatively speaking with me about the city and spoke English very well.
7-night trip
Verified Expedia guest review

10/10 Exceptional

perfecft
João, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice people but don’t speak English well. Make the communication very difficult.
7-night trip with friends
Verified Expedia guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

8/10 Very good

Big room, convenient location.
Big room, convenient location.
Jesus, 5-night business trip
Verified Hotels.com guest review

2/10 Poor

This is a VERY rundown property. it looks awful . The rooms are dark and outdated.
1-night business trip
Verified Expedia guest review

8/10 Very good

3-night trip
Verified Expedia guest review

10/10 Exceptional

Great location at great value
The hotel is an ideal base for Ave Paulista. Clean, great service and the breakfast buffet was top class with lots of variety.
bernard, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Small friendly top quality accommodation
Close to the main shopping street for tourists and a hidden gem.
bernard, 1-night trip with friends
Verified Hotels.com guest review