2/10 Lemah
23 Nov 2025
We came from a long drive to visit. Got her an hour early asked for early check in and the girl asked the front desk simply said no!! Didn’t ask for my name, didn’t say let me check not even a simple hello.
We came back after the hour and same person took my ID set it on the counter and then disappeared to the back. Nothing was said and didn’t see her for a long time. A different lady took our information and checked us in.
We booked 2 rooms. When we finally get to our rooms one of the rooms keys didn’t work aI we had to get back in line to activate our cards.
One of the other employees said I’m not in the clock so I can’t help.
Definitely this place needs better customer service.
Other than that the hotel was pretty clean and comfortable
Juan
Juan, perjalanan 1 malam bersama keluarga
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