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The Portman Ritz-Carlton, Shanghai

5.0 star property
Luxury hotel with outdoor pool, connected to the convention centre, near Jing'an Temple

Choose dates to view prices

Photo gallery for The Portman Ritz-Carlton, Shanghai

Lounge
City view
Living room
1 bedroom, premium bedding, pillow-top beds, minibar
Meeting facility
In the heart of Shanghai, The Portman Ritz-Carlton offers a luxurious escape with an on-site shopping mall, coffee shop, and international restaurant. Unwind at the sauna or steam room or enjoy fitness classes at the gym; previous guests have praised the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Electric vehicle charging point
  • Bar
  • Non-smoking
  • Parking available
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe
  • Conference centre

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Separate bath and shower
  • Cable/satellite TV service
  • Garden
The current price is RM756
RM881 total
includes taxes & fees
16 Nov - 17 Nov

Why we love this property

Luxury city living
Discover the sanctuary of a garden retreat in this luxury hotel nestled in the city centre, boasting meticulously curated decor throughout.
Diverse dining options
Culinary choices include a restaurant with international cuisine, a cafe, and a bar. Vegan and vegetarian options plus a full breakfast await.
Sleep like royalty
Drift into dreamland on pillowtop mattresses with premium bedding. Curated decor and blackout drapes set the mood for luxury slumber.

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Deluxe Skyline View - King

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Skyline View - King

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Skyline View - King

1 bedroom, premium bedding, pillow-top beds, minibar

Club Skyline View - King

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe City View - King

1 bedroom, premium bedding, pillow-top beds, minibar

Club Deluxe City View - King

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite - King

1 bedroom, premium bedding, pillow-top beds, minibar

Premier Suite - King

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 79 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe City View - King

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe City View - King

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe - Twin

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe - Twin

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe City View - Twin

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe City View - Twin

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe City View - Twin

1 bedroom, premium bedding, pillow-top beds, minibar

Club Deluxe City View - Twin

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite - Twin

1 bedroom, premium bedding, pillow-top beds, minibar

Premier Suite - Twin

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 79 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Skyline View - Twin

1 bedroom, premium bedding, pillow-top beds, minibar

Club Skyline View - Twin

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Business Studio - Twin

1 bedroom, premium bedding, pillow-top beds, minibar

Club Business Studio - Twin

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Skyline View - Twin

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Skyline View - Twin

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe - King

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe - King

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Penthouse Suite

1 bedroom, premium bedding, pillow-top beds, minibar

One Bedroom Penthouse Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Pillow menu
Blackout curtains
  • 108 sq m
  • 1 bedroom
  • City view
  • Sleeps 3

View all photos for Two Bedroom Penthouse Suite

1 bedroom, premium bedding, pillow-top beds, minibar

Two Bedroom Penthouse Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Pillow menu
Blackout curtains
  • 179 sq m
  • 1 bedroom
  • City view
  • Sleeps 5

View all photos for Club Premier Suite - King

1 bedroom, premium bedding, pillow-top beds, minibar

Club Premier Suite - King

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
  • 79 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Business Studio - King

1 bedroom, premium bedding, pillow-top beds, minibar

Club Business Studio - King

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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10 Nov - 11 Nov
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About the area

Map
Shanghai Centre, 1376 Nanjing Xi Lu, Shanghai, Shanghai, 200040

What's nearby

  • Jing'an Temple - 10 min walk - 0.9 km
  • Former French Concession - 14 min walk - 1.2 km
  • Shanghai Centre - 1 min drive - 0.0 km
  • People's Square - 3 min drive - 3.2 km
  • The Bund - 5 min drive - 5.4 km

Getting around

  • Hongqiao International Airport (SHA) - 21 min drive
  • Pudong International Airport (PVG) - 48 min drive
  • Shanghai South Railway Station - 10 min drive
  • Shanghai Railway Station - 14 min drive
  • Nanxiang North Railway Station - 17 min drive
  • Jing'an Temple Station - 8 min walk
  • West Nanjing Road Station - 11 min walk
  • Changping Road Station - 12 min walk
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪The Lobby Lounge - ‬3 min walk
  • ‪The Ritz Bar & Lounge - ‬2 min walk
  • ‪Portman's - ‬2 min walk
  • ‪Baker & Spice - ‬2 min walk
  • ‪Beef & Liberty - ‬1 min walk

About this property

The Portman Ritz-Carlton, Shanghai

At The Portman Ritz-Carlton, Shanghai, you'll be a short five-minute drive from The Bund and Jing'an Temple. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at Portman's, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a hot tub. Fellow travellers love the helpful staff. Public transportation is only a short walk: Jing'an Temple Station is 8 minutes and West Nanjing Road Station is 11 minutes.

At a glance

DONE

Hotel size

    • 593 rooms
    • Arranged over 45 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
LOCAL_PARKING

Parking

    • On-site self-parking (CNY 120 per night)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Train station shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop
  • Toys
  • Baby bath
  • Lifeguard on-site

What to do

  • Fitness classes
  • Shopping

Working away

  • Business centre
  • 11 meeting rooms
  • Computer station
  • Conference centre (60665 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Shopping centre on-site
  • Hot tub
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Lockers available
  • Banquet hall

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Portable bath seats
  • Transfer shower
  • Well-lit path to entrance

Room amenities

Be entertained

  • Cable/satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Separate bath and shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Dining

Portman's – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Refundable deposits

  • Cash deposit: CNY 5000 per day
  • A damage deposit of CNY 1000 will be collected before check-in

Optional extras

  • Full breakfast is offered for an extra charge of approximately CNY 288 for adults and CNY 144 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CNY 408.1 per night

Parking

  • Self-parking costs CNY 120 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility or hot tub, while guests under 18 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a deadbolt lock on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Portman Ritz-Carlton Shanghai Hotel
Portman Ritz-Carlton Hotel
Portman Ritz-Carlton Shanghai
Portman Ritz-Carlton
The Portman Ritz-Carlton, Shanghai Hotel
The Portman Ritz-Carlton, Shanghai Shanghai
The Portman Ritz-Carlton, Shanghai Hotel Shanghai

Frequently asked questions

Does The Portman Ritz-Carlton, Shanghai offer free cancellation for a full refund?

Yes, The Portman Ritz-Carlton, Shanghai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Portman Ritz-Carlton, Shanghai?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at The Portman Ritz-Carlton, Shanghai?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at The Portman Ritz-Carlton, Shanghai?

Yes. Self-parking costs CNY 120 per night. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at The Portman Ritz-Carlton, Shanghai?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at The Portman Ritz-Carlton, Shanghai and nearby?

On-site recreation at The Portman Ritz-Carlton, Shanghai includes fitness classes. Relax in the hot tub and take invigorating swims in the indoor and outdoor pools. The Portman Ritz-Carlton, Shanghai also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near The Portman Ritz-Carlton, Shanghai?

Yes, Portman's offers international cuisine.

What's the area around The Portman Ritz-Carlton, Shanghai like?

The Portman Ritz-Carlton, Shanghai is in Jing'an, a short 8-minute walk from Jing'an Temple Station and 9 minutes' walk from Jing'an Temple.

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The Portman Ritz-Carlton, Shanghai Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Restaurant
Breakfast
Weather
Taxi
Supermarkets

What guests liked

  • Breakfast was described as great, out of this world, and had a wide selection of options. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Nice hotel and nice location
Hsiu-Hsiang, 1-night trip

10/10 Exceptional

Club lounge was excellent.
Louise, 2-night trip

10/10 Exceptional

Clean and comfortable
HSIU YUAN, 2-night trip

10/10 Exceptional

Great hotel

Always great to stay at Portman Ritz-Carlron in Shanghai. Great spacious rooms , well equipped gym and nice food.
Michael, 6-night trip

10/10 Exceptional

Service staff attentive, friendly, welcoming .. makes one feel it’s a hotel of choice in Shanghai.
Yeap, 5-night trip

10/10 Exceptional

Beautiful hotel with exceptional service and excellent staff
AMIE, 4-night trip

10/10 Exceptional

always stay here when in shanghai - never disappointed
3-night trip

10/10 Exceptional

The service was outstanding. Great location, rooms, F&B on a high level. I would definitely recommend this hotel.
Rebecca, 3-night trip

10/10 Exceptional

Overall a very satisfactory stay , friendly staff with good service, and the property is well located
Chukyum, 4-night trip

10/10 Exceptional

Location
LUTFU, 6-night trip

10/10 Exceptional

The staff were extremely helpful and polite. The location is convenient for sightseeing, shopping.
HueiChun, 3-night trip

10/10 Exceptional

The classic American hotel provides best customer service in Shanghai. The location of the hotel is also brilliant. I really enjoyed my stay.
Ying Hua, 5-night trip

10/10 Exceptional

Loky greeted us upon check in, and extended great courtesy and hospitality. A very good check in experience, and the hotel is well located
Chukyum, 1-night trip

8/10 Very good

Overall it is a great hotel to stay

Location is good, service good and the breakfast is good
Yuen Pik Cindy, 2-night trip

10/10 Exceptional

great location the area is buzzing with life
Mardo, 1-night trip

8/10 Very good

Great location

Nice grand hotel, even it’s a bit dated, but very well maintained. Rooms are good size in this location, but the view from our rooms are not great. Breakfast is good, not outstanding though. Staffs are ok, only if you ask something, they will talk to you.
Minghui, 1-night trip

10/10 Exceptional

As always just perfect, they looked after my daughters amazingly
Lorraine, 1-night trip

10/10 Exceptional

very nice location - staffs were very helpful - breakfast was not bad

6/10 Good

This hotel is too old!
Diana, 10-night trip

10/10 Exceptional

Very nice staff. We are celebrating our 35th anniversary and they had our room decorated and with wine and cake. Thank you Portman Ritz Carlton for a wonderful vacation.
Jacqueline, 3-night trip

10/10 Exceptional

Great location.
haoxiang, 2-night trip

10/10 Exceptional

Beautiful hotel, excellent service.
FIONA, 1-night trip

10/10 Exceptional

Beautiful hotel, excellent service.
FIONA, 1-night trip

10/10 Exceptional

Lovely stay at this property. Staff were friendly and helpful, and went out of their way to help us with an early check in, and even make restaurant reservations. Rooms were also spacious and clean.
May, 3-night trip

10/10 Exceptional

Excellent stay
Omrita, 5-night trip