The bed was comfortable, water hot, fridge and microwave accessible. Workout room and pool was available but I did t use, there is no hot tub at this location. Breakfast was ok: always scrambled eggs, biscuits and gravy, waffles, yogurt, cereal, fruit and muffins. I asked the front desk lady for towels when she was in the laundry room and she sent me to ask someone with the cart on the floor. No one was there so I went without. It was within arms reach of this woman so I was irritated and perplexed. My heating unit went out and someone came and installed a new unit right away, so that was nice! I will most likely stay again as the bed was comfy which is most important to me.