Laura Ashley Hotel The Belsfield

Brilliant hotel in the most beautiful location.

This was a return visit for me following a very enjoyable stay with my husband. This trip was for 4 sisters celebrating 3 birthdays. Having heard how enjoyable my previous visit was my sisters were rather excited to be staying. Our check in was good and the receptionist very friendly and helpful but she was virtually he only staff member we saw smile. Our rooms were disappointing- small & overfilled with furniture (surprisingly for Laura Ashley one of the rooms had no headboards)My room had a stained chair, stained carpet and twin beds that only fit with one bed squashed against the wall and a tiny cabinet in between the 2. Public rooms were very nice. Bar staff were run off their feet and service suffered. We ate in the brasserie, again no smiles, no real service. Food was ok but nothing special but the wine list was very limited and our selections not good. My sisters did not drink theirs and no one queried why. All in all this was a disappointing visit (especially given my previous positive review). My sisters will not return and to be honest I doubt that I will either

Wonderful hotel with great views over the lake. Only fault is that it doesn't have any spa facilities but overall a truly great hotel. Would definitely stay again any time we are in the area.

Great location perfect for exploring Chester, Booked 5 rooms for a friends trip A really nice bar, reasonable prices. Breakfast was ok. STAFF WERE GREAT - Well done *** Our only comment would avoid Room 501 - nothing worse than feeling like you are sleeping in a broom cupboard Otherwise recommended.

The public rooms are of a very good standard but unfortunately the bedroom wasn't the the same and didn't reflect the cost. The dining/breakfast room was the star of the show with great views across the water and all the staff, apart from a rather surly barman, were very pleasant. Beware the wi-fi is generally useless in most areas other than reception, and even then wasn't great. If you fancy afternoon tea the tea and scones at nearly £12 per person didn't represent good value for money, and in hindsight we would have selected the full afternoon tea selection. Great location for the centre of Bowness.