Pennyhill Park

Kelas hartanah: 5 dan ke atas
Hotel mewah di Bagshot dengan 2 restoran dan spa

Pilih tarikh untuk melihat harga

Di Pennyhill Park, anda berada dalam lingkungan 10 minit pemanduan dari Lapland UK dan Padang Lumba Kuda Ascot. Tetamu boleh mengunjungi spa untuk memanjakan diri dengan urut tuaman batu, aromaterapi atau rias kuku tangan dan kaki dan Hillfield, salah satu daripada 2 restoran, yang menyajikan masakan British dan dibuka untuk sarapan dan makan malam. Sorotan lain di hotel mewah ini termasuk kolam renang tertutup, kolam renang terbuka, dan bar tepi kolam.

Ulasan

9.0 daripada 10
Hebat

Kemudahan popular

  • Kolam renang
  • Spa
  • Mesra haiwan kesayangan
  • Tempat letak kenderaan percuma
  • Wi-Fi percuma
  • Restoran

Kemudahan utama (12)

  • Pengemasan harian
  • 2 restoran dan bar/ruang istirahat
  • Spa perkhidmatan penuh
  • Kolam renang tertutup dan kolam renang terbuka
  • 2 tab panas
  • Sarapan disediakan
  • Kelab kesihatan
  • Gelanggang tenis terbuka
  • Sauna
  • Bilik wap
  • Penggunaan basikal percuma
  • Bar kolam

Untuk keluarga (6)

  • Bilik mandi persendirian
  • Televisyen
  • Taman
  • Teres
  • Pengemasan harian
  • Kemudahan dobi
Harga semasa ialah RM1,782
RM2,139 jumlah
termasuk cukai & fi
4 Nov - 5 Nov

Pilihan bilik

Penapis yang tersedia untuk bilik
Menunjukkan 17 daripada 17 bilik

Basic Room, Non Smoking

  • 24 meter persegi
  • 1 bilik tidur
  • Boleh menampung 2
  • 1 Katil Kelamin (Double)

Standard Double Room, Non Smoking

  • 24 meter persegi
  • 1 bilik tidur
  • Boleh menampung 2
  • 1 Katil Kelamin (Double)

Traditional Double Room, Non Smoking

  • 35 meter persegi
  • 1 bilik tidur
  • Boleh menampung 2
  • 1 Katil Raja (King)

Comfort Double Room

  • 30 meter persegi
  • 1 bilik tidur
  • Boleh menampung 2
  • 1 Katil Raja (King)

Comfort Twin Room, Non Smoking

  • 1 bilik tidur
  • Boleh menampung 2
  • 2 Katil Ratu (Queen)

Classic Double Room, Non Smoking

  • 84 meter persegi
  • 1 bilik tidur
  • Boleh menampung 2
  • 1 Katil Raja (King)

Luxury Double Room, Non Smoking

  • 84 meter persegi
  • 1 bilik tidur
  • Boleh menampung 2
  • 1 Katil Raja (King)

Luxury Twin Room, Pool View

  • 8 meter persegi
  • 1 bilik tidur
  • Boleh menampung 2
  • 2 Katil Raja (King)

Luxury Double Room, Non Smoking, Garden View

  • Pemandangan taman
  • 5 meter persegi
  • 1 bilik tidur
  • Boleh menampung 2
  • 1 Katil Raja (King)

Romantic Double Room, Non Smoking

  • 8 meter persegi
  • 1 bilik tidur
  • Boleh menampung 2
  • 1 Katil Raja (King)

Suite, Non Smoking

  • 60 meter persegi
  • 1 bilik tidur
  • Boleh menampung 2
  • 1 Katil Raja (King)

Signature Double Room, Non Smoking

  • 1 bilik tidur
  • Boleh menampung 2
  • 1 Katil Raja (King)

Signature Suite, Garden View

  • Pemandangan taman
  • 6 meter persegi
  • 1 bilik tidur
  • Boleh menampung 2
  • 1 Katil Raja (King)

Signature Suite, Non Smoking

  • 6 meter persegi
  • 1 bilik tidur
  • Boleh menampung 2
  • 1 Katil Raja (King)

Signature Suite, Haiwan Kesayangan Dibenarkan, Garden View

  • Pemandangan taman
  • 60 meter persegi
  • 1 bilik tidur
  • Boleh menampung 2
  • 1 Katil Raja (King) dan 1 Katil Berlapis (Trundle) Bujang

Signature Suite, Non Smoking, Pool View

  • 16 meter persegi
  • 1 bilik tidur
  • Boleh menampung 2
  • 1 Katil Raja (King) dan 1 Katil Sofa Kelamin

Signature Duplex, Non Smoking, Pool View

  • 65 meter persegi
  • 1 bilik tidur
  • Boleh menampung 2
  • 1 Katil Raja (King) dan 1 Katil Sofa Kelamin

Hartanah serupa

Mod logo
Log masuk untuk melihat diskaun dan faedah yang layak. Lebih banyak ganjaran untuk lebih banyak pengembaraan!

Tentang kawasan sekitar

Peta
London Road, Bagshot, England, GU19 5EU

Tempat berdekatan

  • Pusat Arkeologi - 3 min memandu - 2.3 km
  • Lightwater Country Park - 4 min memandu - 2.4 km
  • Kelab Golf Windlesham - 5 min memandu - 3.3 km
  • Kelab Golf Berkshire - 6 min memandu - 4.7 km
  • Coral Reef Bracknells Water World - 8 min memandu - 7.7 km

Bergerak

  • Farnborough (FAB) - 24 min memandu
  • Lapangan Terbang Heathrow (LHR) - 34 min memandu
  • Lapangan Terbang Gatwick (LGW) - 62 min memandu
  • Stesen Bagshot - 4 min memandu
  • Stesen Camberley - 5 min memandu
  • Stesen Camberley Blackwater - 7 min memandu

Restoran

  • ‪King Arms - Hungry Horse - ‬3 min memandu
  • ‪McDonald's - ‬5 min memandu
  • ‪The Claude Du Vall - ‬5 min memandu
  • ‪Troy Meze Grill - ‬5 min memandu
  • ‪Caffe Amore - ‬5 min memandu

Tentang hartanah ini

Pennyhill Park

  • Di Pennyhill Park, anda berada dalam lingkungan 10 minit pemanduan dari Lapland UK dan Padang Lumba Kuda Ascot. Tetamu boleh mengunjungi spa untuk memanjakan diri dengan urut tuaman batu, aromaterapi atau rias kuku tangan dan kaki dan Hillfield, salah satu daripada 2 restoran, yang menyajikan masakan British dan dibuka untuk sarapan dan makan malam. Sorotan lain di hotel mewah ini termasuk kolam renang tertutup, kolam renang terbuka, dan bar tepi kolam.

Sekilas pandang

DAFTAR MASUK
16:00
DAFTAR KELUAR
11:00

Saiz hotel

    • 124 bilik

Tiba/Pulang

    • Masa mula daftar masuk: 16:00; Masa tamat daftar masuk: 12:00 tengah malam
    • Daftar masuk tanpa sentuh tersedia
    • Umur minimum daftar masuk - 18 tahun
    • Masa daftar keluar adalah 11:00
    • Daftar keluar tanpa sentuh tersedia

Arahan daftar masuk khas

    • Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah
    • Hartanah ini tidak menawarkan daftar masuk selepas waktu operasi
    • Untuk apa-apa soalan, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan
    • Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik
    • Tetamu yang mempunyai sekatan diet atau alahan makanan perlu menghubungi hartanah ini terlebih dahulu.

Diperlukan semasa mendaftar masuk

    • Kad kredit, kad debit atau deposit tunai diperlukan untuk caj sampingan
    • ID foto dikeluarkan kerajaan diperlukan
    • Umur daftar masuk minimum ialah 18

Kanak-kanak

    • Kanak-kanak boleh menginap secara percuma apabila berkongsi bilik dengan ibu bapa atau penjaga, menggunakan peralatan tempat tidur yang sedia ada

Haiwan peliharaan

    • Haiwan peliharaan dibenarkan menginap (anjing dan kucing sahaja, 2 ekor)*
    • Haiwan perkhidmatan dialu-alukan
    • Bilik tertentu sahaja; bilik mesra haiwan kesayangan boleh diminta dengan menghubungi pihak hartanah di nombor pada pengesahan tempahan*
    • Mangkuk makanan dan air tersedia

Internet

    • Wi-fi percuma di tempat awam
    • Wi-fi percuma dalam bilik (kelajuan: 100+ Mbps (sesuai untuk 1-2 orang atau sehingga 6 peranti))

Tempat letak kereta

    • Letak kenderaan sendiri tidak berbumbung percuma di tapak hartanah
    • Tempat pengecasan kenderaan elektrik di tapak hartanah

Maklumat lain

    • Kawasan merokok yang ditetapkan

Kemudahan hartanah

Makanan dan minuman

  • Sarapan pesanan masak (surcaj) 7:00–10:00 pada hari biasa dan 7:00–11:00 pada hujung minggu
  • 2 restoran
  • Bar/ruang istirahat
  • Bar tepi kolam
  • Perkelahan persendirian

Membuat perjalanan dengan kanak-kanak

  • Kanak-kanak menginap secara percuma
  • Menu kanak-kanak
  • Permainan kanak-kanak

Aktiviti menarik

  • Tenis
  • Kelas kecergasan
  • Kelas pilates
  • Kelas yoga
  • Memanah
  • Meja biliard atau pool

Bekerja jauh dari rumah

  • Bilik mesyuarat

Perkhidmatan

  • Meja/kaunter hadapan 24 jam
  • Perkhidmatan rencam
  • Perkhidmatan pencucian kering/dobi
  • Salun rambut
  • Tempat simpanan bagasi
  • Perkhidmatan perkahwinan
  • Penggunaan basikal percuma
  • Kabana kolam (surcaj)
  • Kerusi lepak tepi kolam
  • Pakej romantik

Kemudahan

  • Dibina pada 1884
  • Peti simpan selamat di meja/kaunter hadapan
  • Taman
  • Tempat berkelah
  • Teres
  • Pendiangan di lobi
  • Kelab kesihatan
  • Kolam renang terbuka
  • Kolam renang tertutup
  • Spa perkhidmatan penuh
  • 2 tab panas
  • Gelanggang tenis terbuka
  • Sauna
  • Bilik urut/rawatan
  • Bilik wap
  • Ruang lokar

Kemudahan bilik

Hiburan sepanjang masa

  • Televisyen skrin rata
  • Saluran TV kabel

Keselesaan di rumah

  • Penyaman udara
  • Pembancuh kopi/teh
  • Cerek elektrik
  • Jubah mandi dan selipar
  • Seterika/papan seterika

Tidur dengan nyenyak

  • Peralatan tempat tidur hipoalergenik
  • Menu bantal
  • Langsir/tirai gelap terus
  • Peralatan tempat tidur premium

Aktiviti untuk dinikmati

  • Dilengkapkan perabot secara berasingan dan dihias secara berasingan

Segarkan diri

  • Bilik mandi persendirian
  • Sabun dan syampu
  • Pengering rambut
  • Tuala
  • Tisu tandas

Kekal terhubung

  • Meja
  • Wi-fi percuma (berkelajuan 100+ Mbps (sesuai untuk 1-2 orang atau sehingga 6 peranti))
  • Telefon

Makanan dan minuman

  • Peti sejuk (atas permintaan)
  • Air botol percuma

Lain-lain

  • Setiap hari
  • Peti besi dalam bilik

Ciri istimewa

Spa

The Spa mempunyai 21 bilik rawatan termasuk bilik untuk pasangan. Perkhidmatan termasuk urut tuaman batu, urut Swedish, rawatan muka dan balut badan. Pelbagai terapi rawatan disediakan, termasuk aromaterapi. Spa dilengkapi sauna dan bilik wap.

Spa ini dibuka setiap hari. Tetamu di bawah 16 tahun tidak dibenarkan masuk ke spa.

Tempat Makan

Hillfield - restoran ini khusus dalam masakan British dan menyajikan sarapan dan makan malam. Menu kanak-kanak boleh didapati. Tempahan diperlukan. Dibuka setiap hari
Latymer - restoran mewah ini menyajikan makan malam sahaja. Tempahan diperlukan. Dibuka pada hari-hari tertentu
Hillfield Bar - bar ini khusus dalam masakan British dan menyajikan makan tengah hari dan makan malam. Menu kanak-kanak boleh didapati. Dibuka setiap hari

Fi & dasar

Kemudahan tambahan

  • Sarapan pesanan masak ditawarkan dengan caj tambahan sebanyak kira-kira GBP 30.00 untuk dewasa dan GBP 15.00 untuk kanak-kanak

Pengubahsuaian dan penutupan

Kemudahan berikut ditutup secara bermusim setiap tahun. Ia akan ditutup dari 4 Januari sehingga 14 Januari:
  • Satu daripada tempat makan

Haiwan peliharaan

  • Haiwan perkhidmatan terkecuali daripada fi
  • Haiwan kesayangan dibenarkan dengan caj tambahan sebanyak GBP40 setiap penginapan, sepenginapan

Kolam, spa & gimnasium (jika berkenaan)

  • Tetamu di bawah 16 tahun tidak dibenarkan masuk ke spa
  • Tempahan diperlukan untuk perkhidmatan urut dan rawatan spa dan boleh dibuat dengan menghubungi hartanah sebelum ketibaan, di nombor yang terdapat pada pengesahan tempahan

Dasar

Caj tetamu tambahan mungkin dikenakan dan berbeza-beza, bergantung pada dasar hartanah.
Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak. Jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai.
Hartanah ini tidak mempunyai lif.
Nama pada kad kredit yang digunakan untuk membayar caj sampingan semasa daftar masuk hendaklah sama dengan nama utama dalam tempahan bilik.
Hartanah ini menerima kad debit atau kredit. Wang tunai tidak diterima.
Kad kredit diterima: kad kredit, kad kredit, kad kredit
Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah. Dasar yang disenaraikan diberikan oleh hartanah.

Juga dikenali sebagai

Pennyhill Park Hotel Bagshot
Pennyhill Park Hotel
Pennyhill Park Bagshot
Pennyhill Park
Pennyhill Park Hotel And The Bagshot
Pennyhill Park Hotel And The Spa Bagshot, England - Surrey
Pennyhill Park Hotel And Country
Pennyhill Park And Spa Bagshot
Pennyhill Park Hotel And Spa Hotel
Pennyhill Park Hotel And Spa Bagshot
Pennyhill Park Hotel And Spa Hotel Bagshot

Soalan lazim

Adakah Pennyhill Park menawarkan pembatalan percuma untuk bayaran balik penuh?

Ya, Pennyhill Park mempunyai bilik boleh dibayar balik sepenuhnya tersedia untuk ditempah di laman kami.Jika anda menempah kadar bilik yang boleh dibayar balik, ini boleh dibatalkan sehingga beberapa hari sebelum daftar masuk bergantung kepada dasar hartanah. Pastikan untuk menyemak dasar pembatalan hartanah ini untuk mendapatkan terma dan syarat tepat.

Adakah kolam tersedia di Pennyhill Park?

Ya, terdapat kolam renang tertutup dan kolam renang terbuka.

Adakah haiwan kesayangan dibenarkan di Pennyhill Park?

Ya, kucing dan anjing dialu-alukan, dengan had sebanyak 2 ekor. Terdapat caj sebanyak GBP40 setiap penginapan, sepenginapan. Haiwan khidmat terkecuali daripada fi. Mangkuk makanan dan air tersedia.

Adakah tempat letak kenderaan di tapak hartanah ditawarkan di Pennyhill Park?

Ya, terdapat letak kenderaan sendiri percuma. Pengecasan kenderaan elektrik tersedia.

Apakah masa daftar masuk dan daftar keluar di Pennyhill Park?

Masa mula daftar masuk: 16:00; Masa tamat daftar masuk: 12:00 tengah malam. Masa daftar keluar adalah 11:00. daftar masuk dan daftar keluar tanpa sentuh tersedia.

Apakah aktiviti yang tersedia di Pennyhill Park dan kawasan berdekatan?

Bergembira dengan aktiviti di tapak hartanah seperti memanah dan berbasikal, tajamkan pukulan anda di gelanggang tenis. Aktiviti rekreasi tambahan di tapak hartanah termasuk aerobik, Pilates dan yoga. Nikmati rawatan di spa dan legakan badan anda di salah sebuah 2 tab panas. Pennyhill Park turut mempunyai kolam renang terbuka, sauna dan bilik wap, di samping tempat berkelah dan taman.

Adakah terdapat restoran di Pennyhill Park atau kawasan berdekatan?

Ya, terdapat 2 restoran di tapak hartanah, menampilkan masakan British.

Ulasan

Pennyhill Park Ulasan

9.0

Hebat

9.4

Kebersihan

9.0

Lokasi

9.0

Kakitangan & perkhidmatan

9.2

Keadaan hartanah & kemudahan

Ulasan

Ulasan yang disahkan

6/10 Baik

Underperforming Asset

For $1,000/night, there are a few things I would expect to receive, such as valet parking, fully trained staff and maybe an update to very tired room decor. Everyone was very friendly, our dinner at The Latymer was sublime, the spa facilities are quite nice, but the whole place is in dire need of a facelift and a comprehensive staff training...
Ulasan yang disahkan

10/10 Luar biasa

I liked my entire stay and felt very welcomed Thank you to the wonderful team at Pennyhillpark especially the Hillfield staff
Ulasan yang disahkan

8/10 Sangat baik

The food was not great.
Ulasan yang disahkan

10/10 Luar biasa

Na
Ulasan yang disahkan

10/10 Luar biasa

The gift that keeps on giving

Once again this was an excellent place to come and relax. The spa is incredible, the food superb and the service is top notch. Drinks at the pool are pricey but one of life’s necessities. Stay for two nights and leave 5pm on the second day. Book spa appointments well in advance.
Poolside
The largest scallop in the world
Ulasan yang disahkan

10/10 Luar biasa

Amazing as always
Ulasan yang disahkan

6/10 Baik

Terrible check in experience- long queue then room not ready. Brasserie for lunch also terrible service. However the rest of our stay was good. Dinner in Brasserie much better (different staff who were great).
Ulasan yang disahkan

10/10 Luar biasa

Outstanding hotel with the most amazing spa and grounds.
Ulasan yang disahkan

6/10 Baik

I loved Pennyhill! And have been dying to go for almost 4 years. I booked to go back in January, of course nobody knew Covid would happen. However I was disappointed when I arrived, to find that most spa facilities including all the experience rooms were closed. I had no email prior to let me know, and nobody at check in told me when we arrived. So unfortunately overall I am disappointed which is a shame as I was so looking forward to it. If I had been told beforehand, we would have all chosen to postpone until next year when all facilities were in use
Ulasan yang disahkan

10/10 Luar biasa

A very enjoyable stay. Lovely time spent at the spa, room fantastic and great food at the Brasserie restaurant
Ulasan yang disahkan

8/10 Sangat baik

romantic couple break

Really nice short couple break . Enjoy swimming pool and spa area . Breakfast was amazing
Ulasan yang disahkan

10/10 Luar biasa

Superb Break away

Simply superb, even with the C19 restrictions in place, the stay was lovely.
Ulasan yang disahkan

8/10 Sangat baik

Good in summertime....

We have stayed here twice- once in July, and once between Christmas and New Year. In summer it’s fab- using the space outside means it doesn’t feel crowded at all, and if the weather is good it feels like you’re abroad. In winter, it felt packed and there were numerous groups of people who felt to be honest as if they were there because they’d found a cheap deal somehow? Maybe that was just for the spa. There weren’t enough loungers, so was impossible to rest in between swim/sauna sessions and overall I really didn’t enjoy it. However the rooms are a good size and comfortable, and the bathrooms lovely. My one criticism would be that both times the room was sweltering and the windows barely open so impossible to get fresh air in there. The Mitchelin star restaurant is superb, and the service and sommelier fantastic- worth the money spent for sure.
Ulasan yang disahkan

8/10 Sangat baik

Beautiful ground and building, the staff was really helpful.
Ulasan yang disahkan

6/10 Baik

Very disappointing

Very Disappointing. Pool hot tub - closed. The 3 Canadian hot tubs - closed. The only other hot tub outside - well, let’s just say it was as if Club 18-30 were having a drunken party in there! Towels, dressing gowns littered the areas and the drunk ‘clubbers’ from outside just helped themselves to any gown and any flip-flops! The lady next to me in the sauna had to run out and save hers as it had her phone in it and they were just going to take it...??!! Nothing was safe. To make matters worse we went back to our room at 17:30 and they hadn’t even cleaned our room...!! The lady at reception didn’t really give a damn & wasn’t apologetic in any way. Thank goodness for the 2 concierge gents - they were superb and looked after us and made us welcome whilst we stayed in reception & waited for our room to be cleaned! I have no idea how this can even considered 5 star. It’s not exclusive, the spa area / pool was nothing better than Coral Reef in Bracknell. Seriously felt like Club 18-30 in there! Had room service, asked for some fruit too - didn’t get any, no explanation or apology. There are lots of better spa hotels in the local area, all with better service, cleaner facilities and better value. Hugely disappointing.
Ulasan yang disahkan

6/10 Baik

Weekend Break

Visited with my husband for a weekend break. The room we had was nice and a good size, bed was also very comfy. Would recommend taking bottles of still water as you only get one small bottle in the room for 2 people plus one sparkling and not easy to get cold water from the mixer taps. Small bottles can be purchased for £5. The hairdryer was ok but the cord did not stretch easily from the distance between the low socket and the mirror height so if staying again would take my own. We enjoyed the food and drinks that we had in the bar and brasserie but there was not enough staff on in the bar at lunch and early evening so service was very slow and not great, you could see though the staff on duty were trying their best. We visited the spa Saturday afternoon and Sunday. Our experience on the Saturday was really disappointing as it was so busy we couldn't get loungers or able to use any of the spa pools. On the Sunday morning we had asked reception if it might be quieter and they were adamant it would be even busier and they wouldn't recommend it, we did give it a go however and did find it quieter than Saturday and we were able to use the spa pools and get loungers which made for a better experience. We found some areas dirty assumingly due to the sheer volume of spa users but the dirt was still there on Sunday which meant they hadn't been cleaned in between. In terms of service and experience it felt more like a 4* not a 5* hotel and is somewhat oversold by their marketing.
Ulasan yang disahkan

8/10 Sangat baik

Very busy! Service suffered as a result. Spa facilities are the draw with this hotel. Standards have slipped simce first stayimg at the property over 10 years ago.
Ulasan yang disahkan

8/10 Sangat baik

Rooms are amazing - even basic ones. Spa was great. There was no space in brasserie for dinner so book ahead - we did a walk in in the bar which was really nice but service was awful and so slow.
Ulasan yang disahkan

10/10 Luar biasa

Just the best place ever!

A totally amazing experience. The staff were amazing and everyone went the extra mile to make us feel special.
Ulasan yang disahkan

8/10 Sangat baik

Great service

A lovely hotel, and great service. The doorman who researched cigars for my husband was particularly good. A surprisingly personal feel, given how large the hotel is.
Ulasan yang disahkan

6/10 Baik

Don’t think is a 5 star

Great hotel but the food was not up to scratch
Golf course
Golf ⛳️
Hotel
Spar
Ulasan yang disahkan

10/10 Luar biasa

absolutely beautiful! We had such an amazing time, very relaxed.
Ulasan yang disahkan

10/10 Luar biasa

Lovely stay for our anniversary. Room a little dusty but hotel very responsive rectifying this. Fab staff and quick service. Would highly recommend and would return to the hotel and spa. Spa was wonderful, best massage I’ve ever had!
Ulasan yang disahkan

8/10 Sangat baik

The overall experience was marred by a poor quality hot buffet breakfast, that was far from hot. It was very surprising that a 5 star hotel would not offer a freshly cooked hot full English breakfast. Whilst there were 3 or 4 a la carte options on the menu these referred to omelettes and kippers etc. Added to this, the fact that there was no Maitre d present or any other person of authority in the Dining Room added to a failure on the part of the hotel. The waiting staff consisted of two or three youngsters, that looked like school leavers. For the price of the rooms, my wife and I expected a superior experience, however we left feeling that we had not received value for money.
Ulasan yang disahkan

6/10 Baik

The level of service from the staff was very good. Unfortunately there appeared to be a heating issue with the Spa and as such, a number of the Spa facilities were not working properly or closed. The room was comfortable however the TV in the bathroom did not work and the air conditioning unit fan was extremely noisy and as such had to be turned off which resulted in a poor nights sleep as the room was extremely hot