6/10 Baik
23 Apr 2026
Stay Wednesday 8th April - Sunday 12th April. Rm 233. Bathroom basin tap very stiff to operate. Either full-on or trickle. Mentioned to Reception twice. Once on Thursday morning and again on Saturday morning. Nothing was done to fix it unfortunately.
Cleanliness - I’m sure Housekeeping staff are doing their best but overflow outlet in basin mouldy and slimey. I cleaned it myself. Also all around underside of basin surround.
Decor/fittings. Please could there be heated towel rail in bathroom. Bathroom cold and clinical. Would pay extra for this but as single guest I don’t need huge Privilege room. Big room doesn’t enhance my stay.
Decor is dull, depressing, tired and shabby and doesn’t co-ordinate.
Light fittings in bathroom are rusty.
Lighting inadequate, makes room look dingey with the dark walls.
Shaving mirror too high for doing make-up.
Staff polite but shame that maintenance staff didn’t get to fix tap.
I am a regular guest because I like the quiet grounds, and the on-site parking and it’s very near to where my daughter lives but not in city centre.
Bernadette
Bernadette, perjalanan 4 malam
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