This was a beautiful resort, and we loved the pool and easy access to the Medano beach. However, there were a few shortcomings. No WIFI outlets in the bedroom, bad outlet in the kitchen (ruined both of our chargers). The pool service was super-slow (and it wasn't even that busy)...and the extra charges (up to $35 per person at one of their sister locations, Sunset Beach?!?) for their best restaurant (?!?), despite being "All-Inclusive" struck us as a bit scammy. THE worst thing was these Mexican vendors on the beach. You could not relax and view the beautiful beach scene because of these vendors harassing the guests on the beach...OMG!!! As much as I loved the resort itself and the wonderful location, I would have loved to give 5 stars, but there were just too many shortcomings.