In the heart of Lucerne, Ambassador Self Check-in Hotel offers a serene escape with a lush garden and tranquil terrace. Peruse the library or indulge in some retail therapy on site while staying connected with free WiFi. Guests rave about their stay.
When you stay at Ambassador Self Check-in Hotel, you'll be in a fantastic location, just a 5-minute walk from Loewenplatz and Lion Monument. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails. Other features include a terrace and a garden.
At a glance
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Hotel size
31 rooms
Arranged over 5 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11 PM
Express check-in/out available
Check-out time is 11 AM
Contactless check-out available
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Special check-in instructions
There is no front desk at this property
Guests can access their accommodation through a private entrance
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
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Children
Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
24-hour offsite parking within 262 ft (CHF 25 per day)
Street parking available
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Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
What to do
Shopping
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Sailing nearby
Services
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Library
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Freshen up
Private bathroom
Shower/tub combination
Shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Refundable deposits
Deposit: CHF 100 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.50 per person, per night
Optional extras
Continental breakfast is offered for an extra charge of approximately CHF 20 for adults and CHF 10 for children
Late check-out can be arranged for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 20 per accommodation, per stay
Parking
Parking is available nearby and costs CHF 25 per day (262 ft away; open 24 hours)
Policies
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 May.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Also known as
Ambassador Hotel Lucerne
Ambassador Lucerne
Ambassador Lucerne Hotel
Hotel Ambassador Lucerne
Lucerne Ambassador Hotel
Hotel Ambassador
Ambassador Self Check In
Ambassador Self Check-in Hotel Hotel
Ambassador Self Check-in Hotel Lucerne
Ambassador Self Check-in Hotel Hotel Lucerne
Frequently asked questions
Does Ambassador Self Check-in Hotel offer free cancellation for a full refund?
Yes, Ambassador Self Check-in Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Ambassador Self Check-in Hotel?
Yes, pets are welcome. There's a charge of CHF 20 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Ambassador Self Check-in Hotel?
No, unfortunately, but there's street parking available.
What are the check-in and check-out times at Ambassador Self Check-in Hotel?
Check-in start time: 3:00 PM; Check-in end time: 11 PM. Check-out time is 11 AM. Late check-out is available for a charge. Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at Ambassador Self Check-in Hotel?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (7-min walk) is nearby.
What is there to do at Ambassador Self Check-in Hotel and nearby?
Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Ambassador Self Check-in Hotel also has a garden.
What's the area around Ambassador Self Check-in Hotel like?
Ambassador Self Check-in Hotel is in the heart of Lucerne, a short 10-minute walk from Lucerne (QLJ-Lucerne Train Station) and 9 minutes' walk from Chapel Bridge.
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Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.6
Location
8.4
Staff & service
8.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was delicious and a highlight of the stay with a great variety and excellent service. (10 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Location
Building
Service staff
Air conditioning
Reviews
Verified
10/10 Exceptional
Mar 25, 2026
This is a self check in hotel, so it had no contact with any staff at all. Close to train station within 10 mins walk or 5 mins bus which is convenient. Restaurants and supermarket are just nearby. Good for traveller?
KA CHEE
KA CHEE, 3-night trip
Verified
10/10 Exceptional
Oct 15, 2025
Clean room
Family friendly
Great location
Ziyi
Ziyi, 1-night trip
Verified
8/10 Very good
Dec 27, 2025
Easy self check, clean room, tea & coffee available on 2nd floor at all times
Karina
Karina, 1-night trip
Verified
8/10 Very good
Sep 27, 2025
The hotel was a close walk to restaurants and attractions in Lucerne
Janice
Janice, 3-night trip
Verified
8/10 Very good
Jul 23, 2025
Nice hotel, lovely breakfast, nice location for centre of Lucerne
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
Oct 11, 2025
Fantastic location. Close to a parking structure and grocery store. The main sites are within easy walking distance. Great hotel. I would stay there again.
Layne
Layne, 1-night trip
Verified
8/10 Very good
Nov 11, 2025
Room is clean. The location is convenient, close to bus stop and shopping center.
HIEN
HIEN, 2-night trip
Verified
8/10 Very good
Jun 1, 2025
Hotel was conveniently located. Breakfast was excellent.
Jerwin
Jerwin, 3-night trip
Verified
8/10 Very good
Sep 2, 2025
Close to everything! Easy check in
Mary
Mary, 2-night trip
Verified
10/10 Exceptional
Sep 12, 2024
Nice comfortable room, clean and in great location near shops, restaurants and coffee.
Vanessa
Vanessa, 2-night trip
Verified
10/10 Exceptional
May 29, 2024
Perfect location for your stay
Great location for a short town stay. Had everythng you needed from a B&B
Sabrina
Sabrina, 1-night trip
Verified
8/10 Very good
Jan 5, 2025
Easy to acces, the staff in the partner hotel was very friendly. Lucerne is small so the Hotel is very well located
Sebastian
Sebastian, 1-night trip
Verified
8/10 Very good
Oct 18, 2025
The property was clean. Check in was very easy. You can check in your luggage for free using their lockers (you need 2 euros as a deposit) if your room is not ready. Room was a good size for 2 people. Breakfast had a good variety and tasted great. Bus stop was right outside the hotel, and another one 2 mins away. Grocery and mall beside the hotel, lots of dining options that are easily of walking distance from the hotel.
Jenny Lyn
Jenny Lyn, 2-night trip
Verified
10/10 Exceptional
Jun 16, 2025
Breakfast is good. Room is clean and tidy.
Wai Yee
Wai Yee, 4-night trip
Verified
8/10 Very good
Oct 1, 2023
good location for visiting lucernce
Richard
Richard, 2-night trip
Verified
8/10 Very good
Aug 7, 2024
Very clean, great location. Close to everything in Lucerne.
janna
janna, 2-night trip
Verified
10/10 Exceptional
Oct 1, 2025
The pictures do not give justice.
The hotel is actually connected to the Paix hotel. You can either self-check in or you can use hotel Paix for normal check-in. The breakfast is worth the cost, especially considering the cost of food in Lucerne. Rooms are clean. Bed is a little stiff. Location is in walking distance of the train station with a carry on.
Melissa
Melissa, 3-night trip
Verified
8/10 Very good
Aug 10, 2024
Good location. Clean. Parking close by. Enjoyed our stay.
Cynthia
Cynthia, 2-night trip
Verified
10/10 Exceptional
Jun 4, 2024
Self check in was great, hotel stay was satisfactory
Bhakti
Bhakti, 1-night trip
Verified
10/10 Exceptional
Jun 22, 2024
Great hotel in city only a 10-15 minute walk to train/bus station! Grocery store and indoor mall very close and other shopping just a short walk away.
Retired
Retired, 1-night trip
Verified
10/10 Exceptional
Sep 24, 2024
Excellent location and very cleaned
Super well located. Very cleaned. Hope the room was equipped with ac
Suzanne
Suzanne, 1-night trip
Verified
10/10 Exceptional
Apr 11, 2024
The location is really great, walking distance from everything and main locations; a lot of places to eat close by, I will only ask to get improve the rooms, maybe a little make over to make them look more new, besides that everything is great
Asen
Asen, 1-night trip
Verified
10/10 Exceptional
Oct 19, 2024
Very nice, safe and newly renovated hotel in the middle of farm lands. Clean, modern, nice bed, amazing balcony and views with farms, cows and mountains. We’ve stayed in a superior room with bigger bed, ample space, awesome window blinds and a kitchenette. Very welcoming and helpful staff and free parking. Highly recommended!
Jose Ladie
Jose Ladie, 1-night trip
Verified
8/10 Very good
Jul 6, 2024
The hotel is old but the price is fair. The location is convenient for eveything. The restaurant Coop and the Lion Monument are just in walking distance. Bus No 1 and 19 are near the hotel which are just a few stops to Luzern train station or walk within 15 mins to the train station and Kapellbrücke.
Yuen Kam Jean
Yuen Kam Jean, 1-night trip
Verified
6/10 Good
Jul 29, 2024
Good stay
Good for a short stay, self check in and the hotel next door kept our bags for us. The room got very hot at night in the summer, ok for a short stay but would be unpleasant for a longer stay. Standard breakfast. Would reccomend if you are travelling on a budget. Good location.