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Hotel Santa Cruz

3.0 star property
Guejar Sierra ski-in/ski-out hotel with ski shuttle and outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santa Cruz

Outdoor pool
Lobby
Exterior
Exterior detail
Bar (on property)

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Ski facilities
  • Pool
  • Pet-friendly
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurants and bar/lounge
  • Outdoor pool
  • Seasonal outdoor pool
  • Pool bar
  • Ski shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Arcade/games room
Feel at home
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Bungalow (2 adults)

In-room safe, iron/ironing board, rollaway beds, free WiFi

Bungalow (2 adults)

Highlights

Balcony
Air conditioning
Heating
TV
Private bathroom
Bidet
Cable channels
Pet friendly
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

In-room safe, iron/ironing board, rollaway beds, free WiFi

Triple Room

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
TV
Private bathroom
Bidet
Cable channels
  • 17 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Bungalow (3 adults)

In-room safe, iron/ironing board, rollaway beds, free WiFi

Bungalow (3 adults)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
TV
Private bathroom
Bidet
Cable channels
  • 19 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Twin Room (2 adults)

In-room safe, iron/ironing board, rollaway beds, free WiFi

Twin Room (2 adults)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
TV
Private bathroom
Bidet
Cable channels
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room (2 adults and 1 child)

In-room safe, iron/ironing board, rollaway beds, free WiFi

Twin Room (2 adults and 1 child)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
TV
Private bathroom
Bidet
Cable channels
  • 17 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room (2 Adults + 2 Children)

In-room safe, iron/ironing board, rollaway beds, free WiFi

Quadruple Room (2 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
TV
Private bathroom
Bidet
Cable channels
  • 17 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

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About the area

Map
Carretera Sierra Nevada, km 22, Guejar Sierra, Granada, 18196

What's nearby

  • Sierra Nevada Ski Resort - 11 min drive
  • Sierra Nevada Chairlift - 12 min drive
  • Alhambra - 30 min drive
  • Granada Cathedral - 30 min drive
  • Plaza Nueva - 43 min drive

Getting around

  • Granada (GRX-Federico Garcia Lorca) - 47 min drive
  • Granada (YJG-Granada Train Station) - 42 min drive
  • Granada Station - 49 min drive
  • Iznalloz Station - 50 min drive
  • Ski shuttle (surcharge)

Restaurants

  • ‪Hotel Mesón Casa Guillermo - ‬16 min drive
  • ‪Cafetería Vertical - ‬11 min drive
  • ‪Pans & Company - ‬12 min drive
  • ‪Camping las Lomas - ‬17 min drive
  • ‪Restaurante Maitena - ‬18 min drive

About this property

Hotel Santa Cruz

Hotel Santa Cruz allows you more time for skiing with ski-in/ski-out access, plus you'll be within a 15-minute drive of Sierra Nevada Ski Resort. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Hotel restaurant, which serves Regional cuisine and is open for breakfast, lunch and dinner. Other features include a poolside bar, a snack bar/deli and a terrace. A ski shuttle is also available.

Languages

English, Spanish

At a glance

Hotel size

  • 66 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 4 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Free off-site parking within 66 ft

Off-site

  • Ski shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free breakfast
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • Snack bar/deli

What to do

  • Tennis
  • Basketball
  • Volleyball
  • Pool table

Working away

  • Meeting room
  • Conference space (2422 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Garden
  • Terrace
  • An outdoor pool
  • Arcade/games room

Accessibility

  • Lift
  • Well-lit path to entrance
  • Step-free path to entrance

Ski

  • Ski-in/ski-out access
  • Ski shuttle (surcharge)
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Ski hire shops

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board (on request)

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Hotel restaurant – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner.
Cafeteria Snack-Bar – This café only serves light fare.

Fees & policies

Optional extras

  • Ski shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for EUR 12 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 5 per pet, per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from July to August

Policies

This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Santa Cruz Guejar Sierra
Santa Cruz Guejar Sierra
Hotel Santa Cruz Hotel
Hotel Santa Cruz Guejar Sierra
Hotel Santa Cruz Hotel Guejar Sierra

Frequently asked questions

Does Hotel Santa Cruz offer free cancellation for a full refund?
Yes, Hotel Santa Cruz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Santa Cruz?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Santa Cruz?
Yes, dogs are welcome. There's a charge of EUR 5 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hotel Santa Cruz?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Santa Cruz?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Santa Cruz and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes basketball and volleyball. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and an arcade. Hotel Santa Cruz also has a garden.
Are there restaurants at or near Hotel Santa Cruz?
Yes, Hotel restaurant offers Regional cuisine.
Does Hotel Santa Cruz have any outdoor private spaces?
Yes, every room features a balcony.

Hotel Santa Cruz Reviews

Reviews

7.0

Good

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Very good

A nice stay in a basic hotel
The staff at the hotel were nice and helpful, giving us good advice on where was best to take our 3 year old. The buffet style food was ok, a little limited for choice though. The hotel was easily accessible from the main road and close enough to the ski slopes without being right in the centre of it all. The room itself was small and very basic, not what we were really expecting from the pictures on the website. It was fine for 1 or 2 nights but I wouldn’t want to stay any longer.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Ok hotel but thin walls, so noisy.
Easy to find, plenty of parking, nice check-in, clean room & bathroom but very noisy, hearing all the noise from other guests in the hotel areas as well as their rooms. Good breakfast choice. No-one on reception when leaving at 8.30 and it wasn't clear what to do with the key, so I had to leave it on the desk.
Expedia, 1-night trip
Verified Hotels.com guest review

6/10 Good

Robert, 3-night romance trip
Verified Hotels.com guest review

8/10 Very good

4-night trip
Verified Expedia guest review

10/10 Exceptional

4*
Great place, really nice staff. Food was great, but not heated enough. Rooms are dated and tired, in need of deep cleaning too. But will recommend for the low price that it's offering.
adam, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Hotel Closed with Valid Reservation
We had a valid/confirmed nonrefundable reservation for this hotel. We arrived to the hotel in the evening to find out that it is totally closed - everything was abandoned and it was dark: the place looked like a set for horror movies. We called the hotel's phone number provided on the reservation form from two landlines that belonged to a nearby restaurant and a hotel that were open at that time and from a cellphone to find out that the hotel's phone line was out of service. We were shocked that the hotel charged us for our stay (took our money) and didn't inform us that the hotel will be closed upon our arrival. We found ourselves in the middle of nowhere without a place to sleep in the evening - we felt cheated by the hotel. Are they doing this to other people too? Our vacation was interrupted and we had to look for another hotel for the night. We demand that hotels.com do something about this fraudulent hotel and provide us with refund and reimbursement from for such a horrible experience during our vacation.
Thomas Pilarski, 1-night trip
Verified Hotels.com guest review

6/10 Good

Too noisy - very little sleep
This hotel is fine for a skiing trip but I won't be staying there again, I've stayed here quite a few times as it's very convenient and cheap but the last 2 times there have been coach loads of kids running a mock around the hotel until well past midnight and nobody seems to do anything about it. For an extra half hour trip up the mountain I'll be back to staying in Granada next ski season!
Verified Hotels.com guest review

8/10 Very good

A good stop off one the way to Sierra Nevada for skiing
Verified Hotels.com guest review

6/10 Good

I'd like my money back!
I have stayed in this hotel before but this time it was horrendous.There was a school trip booked in to the hotel of around 50 children, running wild through the hotel and nobody doing anything to stop the noise. It didn't help with my room being at the top of the stairs on the 2nd floor but I could have been on the 6th floor and still heard the noise!!! Couldn't sleep until gone 12.30 am and I tonight seems like it is going to be worse!!
Verified Hotels.com guest review

8/10 Very good

Decent hotel.
Having travelled a reasonable amount this hotel is fair and decent. The hotel is old but clean. Heating is excellent, food is Mediterranean. Which for me was fine. Great location only 10 minutes drive from the resort. Staff spoke English reasonably and were helpful. Plenty of free parking. I had absolutely no issues at all. And would stay there again. So I would recommend this Hotel. Tony
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

4/10 Fair

Would not stay there again
Overall the staff at the hotel was unfriendly. You have to eat there if you do not have a car because there is nothing around the hotel. The shuttle takes you back to the hotel before the slopes have closed so you cannot ski for a full day. The room was uncomfortable and one of our beds was broken.
Verified Hotels.com guest review

8/10 Very good

Great location
Ideal location for skiing in Sierra Navada. hire your skis here as well and save a lot on the resort ski hire shops.
Verified Hotels.com guest review

8/10 Very good

Convenient for Sierra Nevada ski
It was a good basic hotel. Breakfast was good. Dinner was poor, simply because it was not served hot.
Verified Hotels.com guest review

8/10 Very good

This Hotel is in Sierra Nevada
- The description that this Hotel is close to Alhambra in absolutely false. It is 22 km in mountains. Be careful not to be mistaken if you want to see Granada and alhambra. This Hotel is for Ski athletics. + However they they offer a good dinner.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

4/10 Fair

1-night family trip
Verified Hotels.com guest review

6/10 Good

Nada en especial. Todo solo aceptable........,..,..............
2-night family trip
Verified Expedia guest review

4/10 Fair

Wifi malo, habitaciones sin nevera y sin secador, la calefacción no funcionaba, la tv se veía fatal. El personal lo mejor.
Angie, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Hotel de montaña ideal para familias
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Muy buena alternativa
Nos han alojado en el mont blanc por obras en el santa Cruz
Andrés, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

El entorno es magnífico, en la montaña. A 9.5 km de la estación de esquí
Raúl, 5-night trip
Verified Expedia guest review

8/10 Very good

El entorno es magnífico, en la montaña, rodeado de vegetación
5-night trip
Verified Expedia guest review

6/10 Good

Ari, 11-night romance trip
Verified Hotels.com guest review

4/10 Fair

No tenian agua caliente, no se tomaron la molestia de notificarlo, sino hasta que se ponia la queja en recepcion. Las fotos del hotel por la web no son nada parecidas a la realidad del hotel.
2-night trip
Verified Expedia guest review