Comwell Holte - Holte

nice quiet hotel, excellent restaurant.

A very comfortable stay. Pity there was no gym or sauna facilities

We stayed for 3 nights.On the 2nd night there was a party in a conference room very near to our room. At 1.30am we were both awakened by loud rock music coming from that room. We phoned reception and they said they would deal with the problem.We tried to sleep but the noise continued.We complained again and the noise subdued a little.After a short time it resumed and my wife did not get to sleep until 4am.We complained to reception in the morning.They said that meeting organisers should advise when booking that music would be involved and another more suitable room would be provided.This had not happened. CHECK BEFORE MAKING RESERVATION. The attendees of the party should sleep next to the party!

Hotel was nice and functional and in a nice setting. Would have preferred blackout curtains in the room to keep out the early morning light. Only real problem was the odour in the room. Had the impression that a few too many sweaty bodies had slept on the mattress, which needed replacing as there was definitely a distinct sweaty body smell which could not be removed by opening the windows.

We came by the hotel one hour early for check-in and were swiftly turned away. I understand that early check in is a benefit that one cannot count on, but I've never had a hotel not even check to see if the room is ready. When we arrived back to check in, they had no record of our hotels.com reservation. They said there must have been some miscommunication between hotels.com and the hotel. Fortunately, they were not fully booked for the night, so they gave us a room for the rate we booked online. This process took about 20 minutes, however. As for the room and amenities, they were decent and uneventful until I went to check out. Upon check out, I learned that using a credit card other than from a Danish bank results in a fee where you pay the card fee the hotel would normally pay. This wasn't a huge fee, around $5 (31.15 DKK), but I wouldn't have paid this if I had pre-paid for the room (and I already paid a bit more so I didn't have to prepay).