Adakah kolam tersedia di Outrigger Kona Resort and Spa?

Ya, terdapat 2 kolam renang terbuka dan kolam kanak-kanak.

Adakah haiwan kesayangan dibenarkan di Outrigger Kona Resort and Spa?

Ya, kucing dan anjing dialu-alukan, dengan berat maksimum 18 kg untuk setiap haiwan kesayangan. Terdapat caj sebanyak USD25 setiap penginapan, sehari. Haiwan khidmat terkecuali daripada fi. Beberapa sekatan mungkin dikenakan, jadi sila hubungi hartanah untuk mendapatkan butiran lanjut.

Adakah tempat letak kenderaan di tapak hartanah ditawarkan di Outrigger Kona Resort and Spa?

Ya. Letak kenderaan sendri mengencaj caj USD25 semalam. Letak kenderaan valet mengenakan caj USD35 semalam.

Apakah masa daftar masuk dan daftar keluar di Outrigger Kona Resort and Spa?

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: pada bila-bila masa. Masa daftar keluar adalah 11:00. Daftar keluar lewat tersedia dengan caj.

Apakah aktiviti yang tersedia di Outrigger Kona Resort and Spa dan kawasan berdekatan?

Bergembira dengan aktiviti di tapak hartanah seperti berbasikal daki gunung, luncur air dan bola tampar serta perbaiki kemahiran anda di gelanggang tenis di tapak hartanah. Aktiviti rekreasi tambahan di tapak hartanah termasuk aerobik, bola keranjang dan bola tampar. Nikmati rawatan di spa dan legakan badan anda di salah sebuah tab panas atau pergi berenang di salah sebuah 2 kolam renang terbuka. Outrigger Kona Resort and Spa turut mempunyai kelab kesihatan 24 jam dan perkhidmatan spa, di samping bilik arked/permainan dan taman.

Adakah terdapat restoran di Outrigger Kona Resort and Spa atau kawasan berdekatan?

Ya, terdapat 4 restoran di tapak hartanah, menampilkan masakan tempatan, pemandangan lautan dan tempat makan tepi kolam.

Adakah Outrigger Kona Resort and Spa mempunyai bilik dengan tab panas persendirian?

Ya, setiap bilik mempunyai tab mandi rendaman dalam.

Adakah Outrigger Kona Resort and Spa mempunyai ruang persendirian terbuka?

Ya, setiap bilik menampilkan beranda berperabot.

Apakah suasana di sekitar Outrigger Kona Resort and Spa?

Outrigger Kona Resort and Spa terletak sejauh 8 minit berjalan kaki dari Pantai Teluk Keauhou dan 15 minit berjalan kaki dari Kelab Rekreasi Kona.

Outrigger Kona Resort and Spa, Kailua-Kona

8/10 Sangat Baik

11 Apr 2022

This property was due for renovations about 3 years ago but the pandemic hit. They are planning a huge renovation now and you can tell they are in the recovery phase of the pandemic. We love this resort but could tell the pandemic hurt them.

Ann, perjalanan 7 malam bersama keluarga

Ulasan tetamu Expedia yang disahkan

10/10 Luar Biasa

2 Apr 2022

Great spot to enjoy all of Kona, especially Manta diving and snorkeling right off the resort.

Chad, perjalanan 1 malam bersama keluarga

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8/10 Sangat Baik

24 Mac 2022

It was too bad the restaurant service was so hit and miss. We had heard great things about rays and it was closed. Plus one day our room didn’t get cleaned so at that price - not really acceptable.

Carol, perjalanan 6 malam

Ulasan tetamu Expedia yang disahkan

8/10 Sangat Baik

28 Feb 2022

Melissa, perjalanan 1 malam

Ulasan tetamu Expedia yang disahkan

8/10 Sangat Baik

17 Feb 2022

Robert, perjalanan 3 malam

Ulasan tetamu Expedia yang disahkan

10/10 Luar Biasa

31 Jan 2022

Amazing location and view of ocean

teresa, perjalanan romantik 13 malam

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8/10 Sangat Baik

7 Jan 2022

The front desk staff was very nice and helpful during check in and check out. We did have an issue with lack of clean towels available. It got to the point where we asked for extra towels and had to wait an hour for them without so much as an apology. We even got pool towels instead of bath towels. The pricing of the food in the on-site restaurants was a bit on the high side even for Hawaii (and I live on Oahu). The Valet staff were excellent. The pool staff (helping us reserve umbrellas)were excellent as well.

Kevin, perjalanan 8 malam bersama keluarga

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10/10 Luar Biasa

28 Okt 2021

Best resort/hotel I have stayed at. Staff was super super friendly and my stay super enjoyable. Resort is amazing everywhere you go. Super clean all over the resort and it has everything you can think of. Rooms are super specious and super clean.

Axel, perjalanan 8 malam bersama keluarga

Ulasan tetamu Expedia yang disahkan

8/10 Sangat Baik

27 Okt 2021

6 nights at Outrigger

Beautiful but older resort. Rooms were just so-so, though the bed was very comfortable. We had a view of the luau area - which was very beautiful and quiet. The resort wasn't in 'full swing' because of COVID but had one restaurant and one (pool) bar open. The grounds of the resort we gorgeous and the location was great.

Andrea, perjalanan 6 malam

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2/10 Lemah

27 Okt 2021

We had a horrible experience. First, I slipped and smacked my nose on some wet stairs on my first day. There was blood everywhere and I was very out of it, and security came to “check on me” but made my boyfriend feel like they were questioning HIM as if he had done something to me! Not cool. Then there was a mixup with the valet and even though they gave me a business card to book my own taxi (they said they couldn’t help) they DID book a car and when both showed up the valet got IN MY FACE telling me I was wrong and I had to pay for it (even IF I was in the wrong, that is NOT the way to treat your guests). On our last day, at 8:30am security came to the door and pulled us out of our room, locked the room, and escort us down to the lobby because my card has declined. My bank flagged fraudulent charges so a quick call to them cleared it up and by the time we made it down to the lobby the card was perfectly fine. It was BEYOND unnecessary for them to come yank us out of our room at 8:30 in the morning!!! So rude and it was a quick and easy solve that did not require that kind of disrespect and embarrassment. I have no clue what these people were thinking but I have NEVER been treated like that before. Definitely will not be returning. Oh and the main restaurant is closed so food options are limited and the closest shopping center is a good 20-30 min walk.

Christina, perjalanan romantik 7 malam

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8/10 Sangat Baik

17 Okt 2021

Beautiful grounds, friendly staff,good but limited food and drink. Located out of town so you do need a car.

Stuart, perjalanan romantik 8 malam

Ulasan tetamu Expedia yang disahkan

10/10 Luar Biasa

10 Okt 2021

Madeline Victoria, perjalanan 8 malam

Ulasan tetamu Expedia yang disahkan

8/10 Sangat Baik

7 Okt 2021

Claude Daniel, perjalanan 14 malam

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10/10 Luar Biasa

20 Sep 2021

All my famiy is really happy whit everything

Jose, perjalanan 4 malam

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4/10 Sederhana

15 Sep 2021

Location was nice, but this is not a “Full-Service” Resort. During the week there was no lunch or dinner. Literally no food except the HoloHolo market which is outsourced and the staff in the HoloHolo are terrible. Partially a woman named Lala and an older woman who kept telling me that she couldn’t charge the room except ever other employee was able to charge to room. She just didn’t want to make the extra effort. The food at the bar and the restaurant (which was only Open 2 out of 6 nights I was there) was terrible and expensive. Service was great. Marie and Leana were amazing. Their kindness made it better that my “Farfalle pasta with garlic cream sauce and grilled chicken” was literally 2 Lean Cuisines warmed up on their plastic trays and put on a nice plate. The chicken was that rib meat chicken that isn’t even the right texture. I will say, the property is amazing. I loved the Mantas at night, the beautiful sunsets, and it’s location relative to all other locations on the big island. That was good. I just wish the service and amenities were better. As another example is, the toilet was one of those toilets that has the industrial flusher you see in a middle school lol. I actually didn’t mind that but this is advertised as a “4-Star, Full Service Resort and Spa” which is kind of a joke. I would stay there again, but only If they charged the price of a Motel 6. Ok, fine, a embassy suites or something that you get on a quick business trip.

Aaron, perjalanan romantik 6 malam

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4/10 Sederhana

7 Sep 2021

Pretty and clean outside but feels outdated. Rooms felt old & bathroom overall felt very outdoors like. During our stay all the bars and dining closed without notice but did offer free basic continental. We were told that out would remain that way for the rest of our stay due to short staff, so that was a challenge especially if you wanted to hang by that pool all day. More staff needed

Yvonne, perjalanan 4 malam

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6/10 Baik

5 Sep 2021

Staff was very friendly

Robert, perjalanan 4 malam bersama keluarga

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10/10 Luar Biasa

5 Sep 2021

Great property and when we come back, we will def stay there! The staff and the resort amenities are awesome. The rooms are older and need some updating, but besides that, the location is great and the property is beautiful! 10 out of 10.

Natie, perjalanan 6 malam bersama keluarga

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10/10 Luar Biasa

2 Sep 2021

Marc, perjalanan 7 malam

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8/10 Sangat Baik

1 Sep 2021

For reference, the Sheraton Kona Resort & Spa is now the Outrigger Kona Resort and Spa. Our check in date was 8/26, the official name change occurred 8/25. No one from Expedia, Sheraton, or Outrigger reached out to us to let us know that a name change had occurred. The signs were all changed to Outrigger and did not even say "previously Sheraton", so we were really confused upon arrival. An email, phone call or any type of communication should have occurred. Aside from that big hiccup, the hotel was as to be expected. As stated by previous reviewers, the grounds are beautiful but the rooms are dated. They have that clean but musty smell that kind of hits you when you enter, could definitely do with some updating. Only the pool bar and the cafe were open during our stay, which wasn't a problem since we had a car and planned to eat outside of the hotel anyway. Location wise, it's far from most places we wanted to go, but it worked out since it was right in between Captain Cook and Kailua Kona, which made it a 15 minute to either spots. A car is definitely needed since there are very few food options nearby. We did like that the night snorkeling with Manta Rays was a quick 5 minute walk from the room. I'm not sure if the hotel was operating on limited capacity but it wasn't crowded at all, which was nice, everyone kept their distance and seemed to be following Covid protocols.

Emily, perjalanan romantik 4 malam

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8/10 Sangat Baik

30 Ogo 2021

Jennifer, perjalanan 8 malam

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10/10 Luar Biasa

30 Ogo 2021

Great service beautiful room

Kenya, perjalanan romantik 2 malam

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8/10 Sangat Baik

27 Ogo 2021

I liked the property and the activities offered, but the service was very slow. They didn’t have room service, the only market/store closed early, so did the bar.

Ana Libia, perjalanan romantik 7 malam

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10/10 Luar Biasa

24 Ogo 2021

Beautiful view and pool hour were open until 10pm. This gives you time to enjoy the pool because during the day time, you are out and about on excursions and activities.

Kellie Y, perjalanan 4 malam bersama rakan

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10/10 Luar Biasa

16 Ogo 2021

Everything was great about this resort from the awesome guys at valet to the cutest girl at the pool shop. One issue that arose was that Rays on the bay restaurant was closed due to Covid leaving only 1 dinning option other than the pool bar. I was also a bit discouraged to find out the ocean view room was actually a bay view so we were unable to sit on our deck and watch the sunsets. The pool view rooms would allow the viewing of the sunsets.

Perjalanan 9 malam bersama keluarga

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