2/10 Lemah
29 Jul 2025
Hotel stay from hell
The room was disgustingly dirty and unsanitary. Mold in the shower...stained towels and shower curtains along with feces on the floor. The refrigerator did not work and had a stickiness to the door. The floors throughout the room were filthy and sticky. I dont think the room had been cleaned nor dusted in ages. The breakfast was subpar as well. The waffle mix was empty and the coffee ran out. All the juices were warm and muffins were hard. When we brought this to the manager at the front desks attention....GG. laughed in our face and told us to go stay at a 5star hotel in stead. He told me he would refund 1 night for checking out early and i would need to call hotels.com/expedia to get it. Totally disappointing as this was an early birthday trip for myself to spend time w my family.
Jennifer
Jennifer, perjalanan 2 malam bersama keluarga
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