Mystic Springs Chalets & Hot Pools

Property class: 3.5
Mountain hotel with outdoor pool, near Canmore Caverns

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When you stay at Mystic Springs Chalets & Hot Pools, you'll be within a 10-minute drive of Banff National Park and Canmore Caverns. Guests can take a morning swim in at the outdoor pool, and the Hot tub makes for a relaxing end to the day.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free parking
  • Free Wi-Fi
  • Air-conditioning
  • Laundry facilities
  • Non-smoking

Room options

Available filters for rooms
Showing 1 of 1 room

Two Bedroom Luxury Chalets

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds
  • Free wired internet

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About the area

Map
140 Kananaskis Way, Canmore, AB, T1W2X2

What's nearby

  • Yamnuska Mountain Adventures - 8 min walk - 0.7 km
  • Elevation Place - 9 min walk - 0.8 km
  • Canmore Mountain Market - 9 min walk - 0.8 km
  • Canmore Nordic Centre Provincial Park - 17 min walk - 1.5 km
  • Canmore Caverns - 2 min drive - 2.5 km

Getting around

  • Calgary International Airport (YYC) - 76 min drive
  • Banff Station - 22 min drive

Restaurants

  • ‪A&W Restaurant - ‬7 min walk
  • ‪Tim Hortons - ‬15 min walk
  • ‪Beamer’s Coffee Bar - ‬5 min walk
  • ‪Bridgette Bar Canmore - ‬7 min walk
  • ‪Grizzly Paw Brewing Co - ‬16 min walk

About this property

Mystic Springs Chalets & Hot Pools

  • When you stay at Mystic Springs Chalets & Hot Pools, you'll be within a 10-minute drive of Banff National Park and Canmore Caverns. Guests can take a morning swim in at the outdoor pool, and the Hot tub makes for a relaxing end to the day.

At a glance

Hotel size

    • 4 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 5 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out

Special check-in instructions

    • Guests will receive an email with check-in instructions prior to arrival; front desk staffed during limited hours
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests will receive a key code and detailed arrival instructions after booking.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking

Other information

    • Smoke-free property

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Reviews

Mystic Springs Chalets & Hot Pools Reviews

8.2

Very good

8.2

Cleanliness

8.8

Location

8.2

Staff & service

8.0

Property conditions & facilities

Popular mentions

Room
Bedrooms
Family friendly
Downtown
Bathroom
Hot Tub
Location

Reviews

Verified review

10/10 Exceptional

Couples trip

Our stay was great, we were there one night the room was almost like a small house, it felt very spacious and almost like home, the hot tube and pool was just great to be able to use. My wife and i would definitely recommend for a nice little get away.
Verified review

6/10 Good

The reason why we chose this property was due to the outdoor heated pool and large suite. Unfortunately the suite was very outdated, bed mattresses were quite old and soft and extremely uncomfortable, as were pillows. Bathrobes were as well stated to be available although our suite did not have any. The one bedroom was extremely close to be highway and impossible to sleep in as the wind from cars passing by would make the walls and windows shake. The garbage area was extremely congested and dirty and there were animals there looking for food when we went up empty our garbage. Bins were overflowing and garbage was piled all over the cement. The pool was by far the main attraction and only positive aspect
Verified review

8/10 Very good

There is no on-site staff and sometimes it was a challenge to get through to their Central office. But they did their best to be accommodating and the suite was very nice! No consumables in the kitchen other than salt and pepper, make sure you bring plastic wrap/tin foil/oil/etc if you need that kind of thing. Overall a very good experience, would recommend
Verified review

8/10 Very good

Shame the hot tub and pool were out of service because that is why we chose this property. Otherwise a good stay and convenient for town etc
Verified review

2/10 Poor

Extremely loud neighbors. There is a common area that is shared with many other units and there were several parties going on throughout the night. Most these units, I’m guessing, are rentals so there aren’t any actual residents here. And there isn’t any staff to moderate. Had to ask the teenagers at midnight to please go inside instead of yelling outside of our windows and keeping everyone awake. There were probably 30 of them in the pool and all throughout the common area. Very frustrating. The unit and area is quite nice but it lacks some on-site administration to keep the rowdies and people with no respect in check late at night.
Verified review

10/10 Exceptional

My family and I celebrated Christmas here at Mystic. We stayed for 2 nights and we really enjoyed it! The place was amazing, close to the downtown, very accessible, and very relaxing. We will definitely come back soon :)
Verified review

8/10 Very good

We really enjoyed mystic springs, just had trouble with the bedroom tv connections. Beautiful place.
Verified review

8/10 Very good

Check in was easy. The unit could have been cleaned better.
Verified review

10/10 Exceptional

Loved the heated outdoor pool in October!
Verified review

10/10 Exceptional

Great stay for hiking trip

This is our third stay at Mystic Springs. We like the units, location, pool and hot tub. It is perfect for my friend and I for our hiking trips.
Verified review

8/10 Very good

Shortcomings - loud noise from air con when sitting outside, long key in code to get into suite, no bathroom on main floor Loved - pool and hot tub, condo set up, very comfortable
Verified review

10/10 Exceptional

Very ok for families with or without kids
Verified review

6/10 Good

The property was not in great condition and the mattresses on the double beds need to be replaced. The pool and barbecue area looked nice.
Verified review

8/10 Very good

I just noticed that the bath tub in the other bathroom is clogged and notes a spot of wet area in the hallwa. I reported it on the front desk but overall our stay is good
Verified review

10/10 Exceptional

Nice place to stay in Canmore
Verified review

8/10 Very good

Chalet was tired looking, could use upgrading. Nice layout of bedrooms. Good location, short walk to downtown.
Verified review

8/10 Very good

Bel endroit
Verified review

10/10 Exceptional

Place is as super nice complete amenities very recommendable. Its my second time to stay there so yes i love it there.
Verified review

10/10 Exceptional

Clean and family friendly accommodations
Verified review

2/10 Poor

It used to be one of the best in Canmore. Check in instruction were not clear. We we were given a key code for a door but they did not told us that there are two doors and that lock is on garden door not one that is on a parking side of the building. When we entered it unit rigged of odour. Even after keeping all doors and windows open it was still very bad. Had to spray some parfum e in the bedroom to be able to sleep. Carpets were dirty and sofa and arm chair are covered in stains. Horrible. If it was not close to midnight and pandemic i would go somewhere else. Avoid at all cost.
Verified review

10/10 Exceptional

Amazing!
Verified review

8/10 Very good

It is close to town - groceries, etc. Lots of space and enjoyed having a kitchenette. Was disappointed in the cleanliness.
Verified review

2/10 Poor

Don’t waste your money — spend a little extra to stay somewhere else! I would’ve thought during a pandemic the place would be clean but it was disgusting. Food stains on table runner, stains all over carpet, not been vacuumed!! We moved two dressers out to plug in lights and there was garbage behind them and empty water bottles. Stains on sofa. Part of trim falling off by staircase. Hair in corner of bathroom — just DIRTY!! Expedia should not have this property listed, I’ve never been so disappointed! And it was a weekend away for our 6th anniversary. I spent an hour with disinfectant wipes and spray Lysol that I purchased at the Save-On just wiping everything down!! Thoroughly pissed off.
Verified review

8/10 Very good

Our stay was comfortable. The room was clean, tho not spotless. Dishes were a little scarce, but enough to make do. Grounds well maintained. Pool and hot tub a hit.
Verified review

4/10 Fair

Hide-a-bed had popcorn and chips in the sheets. And the carpet was dirty. Other than that it is a beautiful Property. Just needs a more thorough cleaning.