We arrived 12 minutes before our 3PM check-in, and were told if we checked in then, there would be a $65 FEE! This was AFTER I stood there for 6 minutes while the girl was on the phone with what sounded like another unhappy customer. AFTER 3, when we did check in, the room’s AC was not working properly, the temperature never went below 74 degrees; the comforters on BOTH beds had stains on them that were NOT permanent stains, just hadn’t been cleaned, there were stains on some of the pillows as well. We were there for one night only, and even THAT was too long a stay. I will NEVER use this hotel again, and I’m seriously considering not using the Brand ever again.