Lake Buena Vista Resort Village & Spa a staySky Hotel/Resort

It was a great place my kids and nephews had fun

This resort is tucked away from all the hustle and bustle and is conveniently located next to an outlet. There is affordable yummy food and spa on site...no price gouging like other resorts. There is a bar poolside and a cool pirate ship water slide. We had a room with a fireworks view but Disney closed due to COVID-19 so we just enjoyed the amenities. We will definitely return. Also, keep in mind that you might hit some tolls.

Our room was spacious, and the location of the hotel is convenient. The furniture is very dated and worn out. The beds had indentions in the mattresses, and stains on the comforters. There were tears and stains on the chairs in the living room area also. The pool area was nice, and the staff was all very friendly.

This place is amazing! Convenient for our family size, close to the parks and close to a Publix for food! Clean, spacious and good price! I will definitely be staying here from now on.

Wonderful Place!!

Couch had multiple white spatters on it. Tub had sometimes hair stuck to the side. In order to extend my stay one night I had to make two separate phone calls, a call to reservations and then call back to the desk to secure the same room. Then, our he cards stopped working the first day and the second day we went to go get them fixed and all they did was make them work again but did not add the Third Day on which caused us to have to make another trip to the office in order to gets them squared away for the third day. When a company tells me that something is taken care of I expected to be taken care of.

Front desk seemed very confused. Took people in line ahead of us 30 minutes to check in ( overheard) took us 20 minutes. Great pool area but didn’t use it due to Coronavirus. Jet tub non functioning & mildew smell in room. TV’s all had line across them.

From check in til check out our stay was darn near perfect! Very friendly staff, beautiful suite with a pool view, great food we could order to room, so close to Disney parks equipped with a free shuttle service, I would recommend this hotel to ANYONE! Can’t wait to go back!

We have stayed here many times in the past few years. It has slowly gone down hill. The living room furniture is HORRIBLE, its dirty and stained, the couch slopes so much that you can not even get off of it without help. I talked with other guests and they said the same about the furniture. The beds were comfortable, but the carpets need shampooing. the bedroom furniture also also very beat up and needs replacing. The bathrooms were fine. Not sure we will stay here again without knowing the furniture has been replaced. I told the guest services about all of it. Additionally, our room was not available (at 4pm) when we asked to check in. They were nice enough to hold our luggage since we had to go back over to the airport.

Great place to stay! Very close to Disney parks and across the street from the outlet mall. You have to book your shuttle the day before you plan to go to the park and continue to do so everyday. That was difficult to get the time slot we needed so we ended up paying to park every day at the parks which worked out well because we could come and go as we pleased. I really wish they had a constant shuttle service that didn’t require bookings. We will definitely stay here again and leave some free days for pool time! The rooms are very clean and we had all the comforts of home. We had an issue where we needed maintenance and they were there in less than 20 minutes! The guy was awesome and gave us some great tips about navigating the traffic.