I am writing to express my deep disappointment regarding the state of the room my family and I stayed in during our recent visit. Unfortunately, the cleanliness was far below what we expected and well beneath any acceptable standard.
Upon entering the room, we were immediately struck by the dust covering the furniture and surfaces. The air quality in the room was so poor that it made it difficult for my family, including my two six-year-old children, to sleep properly. This alone is unacceptable, but the worst part was discovered in the bathroom.
The shower curtain was in a horrendous state, completely covered in what appeared to be blood. The entire curtain was stained and filthy, making it impossible for us to even consider using the shower. This sight was extremely disturbing and shocking for us, especially considering we had young children in the room.
The experience was so distressing that we will never be staying at Orida Hotel again. I feel it is important to bring this matter to your attention to ensure that no other guests have to go through what we did.
I hope you take immediate action to rectify these issues for future guests. However, for us, this was truly a disgusting and unforgettable experience for all the wrong reasons.