Kimpton Hotel Palomar Washington DC

Nice enough hotel, room was clean but relatively small. Limited toiletries but note from housekeeping to request others. Same for coffee maker - had to be requested. Highest complain - pillows smelled dusty like they have not been washed for months. Glad I had lavender oil with me to put on the pillowcase otherwise it was impossible to sleep.

the people at the front desk were curt and unfriendly...checkout was only available around 3pm. overall an underwhelming experience

Front desk staff was rude. Room was not ready and they said they were going to text my cellphone. Never texted. I have to be checking with them every hour.

I was told the pool would be open, it wasn’t.

This used to be my favorite hotel in DC. However, the last few times that I’ve stayed there I seem to be getting bad treatment, which I attribute to the fact that I’m booking through hotels.com. This last time they not only stuck me in a handicapped room, but I also had no minibar, and when I opened the fridge I discovered old food. I truly think this property is going downhill. The only good thing about it is the gym. I won’t be staying there again.