At Chocolate Express Hotel & Suites Hershey, you'll be just a 5-minute drive from Hershey's Chocolate World and Giant Center. Guests can take a dip in the indoor pool, and freebies like WiFi, self parking, and wired internet are added perks. Also, Hersheypark and Hersheypark Stadium are within a short drive.
Languages
English
At a glance
Hotel size
58 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Guests traveling with a service animal must contact the property prior to arrival.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi (speed: 25+ Mbps) and wired internet access in rooms
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
Onsite parking limited
Property amenities
Food and drink
Coffee/tea in a common area
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Winery tours nearby
Services
24-hour front desk
Laundry facilities
Facilities
ATM/banking
Safe-deposit box at front desk
Television in common areas
An indoor pool
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Visual alarms in hallways
Handrails in stairways
Hand-held showerheads
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
LED television
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Blackout drapes/curtains
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi (speed of 25+ Mbps) and free wired internet
Free local calls
Desk chair
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Renovations and closures
This property is closed from April 8 2024 to April 7 2026 (dates subject to change).
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Quality Hershey
Quality Inn Hershey
Quality Inn & Suites Hershey Hotel Hershey
Quality Inn And Suites Hershey
Quality Inn Hotel Hershey
Quality Inn Hershey
Quality Inn And Suites Hershey
Quality Inn Hotel Hershey
Quality Inn Suites Hershey
Quality Inn Suites Hershey
Chocolate Express Hotel Suites Hershey
Chocolate Express Hotel & Suites Hershey Hotel
Chocolate Express Hotel & Suites Hershey Hummelstown
Chocolate Express Hotel & Suites Hershey Hotel Hummelstown
Frequently asked questions
Is Chocolate Express Hotel & Suites Hershey currently open?
This property is closed from April 8 2024 to April 7 2026 (dates subject to change).
Does Chocolate Express Hotel & Suites Hershey offer free cancellation for a full refund?
Yes, Chocolate Express Hotel & Suites Hershey does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Chocolate Express Hotel & Suites Hershey?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Chocolate Express Hotel & Suites Hershey?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Chocolate Express Hotel & Suites Hershey?
Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Chocolate Express Hotel & Suites Hershey?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Chocolate Express Hotel & Suites Hershey?
No, this hotel doesn't have a casino, but Hollywood Casino at Penn National Race Course (15-min drive) and Hollywood Casino (15-min drive) are both nearby.
What is there to do at Chocolate Express Hotel & Suites Hershey and nearby?
Chocolate Express Hotel & Suites Hershey has an indoor pool.
What's the area around Chocolate Express Hotel & Suites Hershey like?
Chocolate Express Hotel & Suites Hershey is in the heart of Hummelstown, a short 2-minute walk from Antique Automobile Club of America Museum.
Reviews
5.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.8/10
Cleanliness
6.4/10
Staff & service
5.0/10
Amenities
5.4/10
Property conditions & facilities
5.8/10
Eco-friendliness
Reviews
2/10 Poor
Mar 13, 2024
When we arrived the hotel was shut down due to an inspection of the building. Apparently they need do do repairs and could be open until the repairs were made.
Jo
Jo, 1-night trip
Verified Expedia guest review
2/10 Poor
Mar 11, 2024
Worst experience EVER!
I booked this hotel for one of my athletic teams for the state championships. The immediate red flag should have been the difficulty in getting ahold of anyone at the front desk. Often the calls would go unanswered. When I did finally get through to someone (who spoke very broken English), I requested a credit card authorization form and was told "they didn't have one." I said that was impossible, all hotels have one, the gentlemen got incredibly rude with me and hung up.
Upon arriving for their stay, my coaches and athletes were given rooms that were less than satisfactory in terms of quality and cleanliness. The hotel didn't even have a functional ice machine.
After the first night of their 3 night stay, they were contacted to say the hotel was being shut down due to "safety concerns" and that they must vacate immediately.
There was no assistance offered in finding an alternative location, they were just told to get out.
There could not be a worst experience imaginable. Even if this hotel ever reopens, I do not recommend booking here ever!
Verified traveler
3-night business trip
Verified Hotels.com guest review
2/10 Poor
Mar 11, 2024
Andrea
Andrea, 2-night trip
Verified Expedia guest review
2/10 Poor
Mar 9, 2024
Bathroom had broken switch plates, broken woodwork, & broken tiles.
The furniture looked like dogs gnawed at it & after one night, they told us the hotel was being shut down because the Sprinkler System was defective.
On the positive side, they did find us another hotel!
Susan
Susan, 3-night trip
Verified Expedia guest review
2/10 Poor
Feb 27, 2024
Nichole
Nichole, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Feb 24, 2024
Jo
Jo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 23, 2024
Staff was very helpful
Joanne
Joanne, 1-night family trip
Verified Expedia guest review
2/10 Poor
Feb 23, 2024
Amy
Amy, 1-night trip
Verified Expedia guest review
2/10 Poor
Feb 18, 2024
Patricia
Patricia, 1-night trip
Verified Expedia guest review
4/10 Fair
Feb 11, 2024
Not worth the time
The indoor pool is seasonal?????Never heard of that. No one around to answer questions. Needs lots of repairs. Bed was ok. Breakfast was the least amount I ever experienced. We didn’t eat at hotel. There were only a few staying with us the first night and Saturday night we were the only ones in the building, not even sure the person in charge stayed the whole night. Very creepy!!!
Dawn
Dawn, 2-night trip
Verified Hotels.com guest review
6/10 Good
Dec 11, 2023
Stick with the normal names
It was just a normal hotel, they’ve done a lot of work, but have not done the final touches. Everything was kind of messy and discombobulated but overall it was quiet the queen size bed seem more like a full.
James
James, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 7, 2023
Very nice. I went mid week in December. We were the only guest so I didn’t expect them to lay out the continental breakfast that I thought when I booked would be included but I would’ve appreciated a fresh pot of coffee in the lobby. Yes, they had one of those single coffee makers in the room with powdered creamer, but I don’t like that.
Judy
Judy, 1-night family trip
Verified Expedia guest review
2/10 Poor
Nov 29, 2023
live and dead roaches in the room, outlets hanging out of the wall with extension cords plugged into them, the power cord for the bathtub was plugged into the extension cord that was plugged into an outlet hanging out of the wall. very unsafe, no management on site, no refunds offered for such dirty conditions.
felicia
felicia, 1-night family trip
Verified Expedia guest review
6/10 Good
Nov 16, 2023
Valerie
Valerie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 14, 2023
Solo traveler
As a woman, traveling solo can sometimes feel unsafe. I have no fear in traveling to far away places but I do look at hotels and the security it offers within the room. I felt safe and the room was clean, bed was comfortable and pillows offered many different options. Will be staying here again in my future travels to Hershey, PA.
Corrie
Corrie, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 13, 2023
Alene
Alene, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 12, 2023
Needs updated. Pull out couch/bed was horrible!
GARY
GARY, 2-night trip with friends
Verified Expedia guest review
8/10 Very Good
Oct 30, 2023
Amber
Amber, 2-night trip
Verified Expedia guest review
4/10 Fair
Oct 22, 2023
.
Juliana
Juliana, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 15, 2023
We will be back !!
We really enjoyed our stay, very convenient to Hershey park. The owner was extremely nice and went up and beyond to help us.
James
James, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 8, 2023
Not the Ritz, but descent hotel.
It was clean, quiet, had upgraded bathroom,basic breakfast, friendly staff. Close to Hersheypark.I would stay there again.
Neil
Neil, 4-night trip with friends
Verified Hotels.com guest review
2/10 Poor
Oct 2, 2023
The hotel uses fake pictures as the advertisement. You have to really look into this place on google to see how it looks. When i pulled up it felt like i got into a run down neighborhood. I cut my losses and let them keep my 2 night stay and we went somewhere else for the night. Hotels customer service called to try to get me a refund and they said the guy was super rude and yelling at her for even asking. Im going to assume this happens alot...if you are looking for a decent stay in Hershey DO NOT choose this place. You will be disgusted and it will be a waste of your money.
Logan
Logan, 2-night trip
Verified Hotels.com guest review
6/10 Good
Oct 2, 2023
Indoor pool closed on labor day that kind of defeats the purpose of a INDOOR pool. Tea bags for breakfast but no hot water. Otherwise it was fine. No bed bugs or roaches like the other reviews said.
Eliza
Eliza, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 28, 2023
Frank
Frank, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 18, 2023
Book somewhere else
The whole room was humid, even with the air on, so everything including the sheets were damp. There was a bit of a smell in the room. The wallpaper in places was held on with duct tape. The comforter had stains on it. Overall, if you can afford to, find somewhere else to stay.