See all properties

Pullman Hanoi Hotel

4.5 star property
Luxury hotel with spa, near Hoan Kiem Lake

Choose dates to view prices

Photo gallery for Pullman Hanoi Hotel

Miscellaneous
Breakfast, lunch, dinner served; international cuisine
Interior entrance
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Miscellaneous
In the heart of Hanoi, Pullman Hanoi Hotel offers a luxurious retreat near Hoan Kiem Lake. Unwind with yoga classes and aromatherapy at Fit and Spa Lounge or indulge in international cuisine at La Cheminee restaurant. Explore designer stores on site, relax by the outdoor pool, or enjoy happy hour while staying connected with in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Connecting rooms available
  • Spa
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Winery
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Playground on-site
  • Connecting/adjoining rooms available
  • Separate sitting area
The current price is RM400
RM454 total
includes taxes & fees
19 Sept - 20 Sept

Room options

Check availability for these dates

Tonight

Sep 6 - Sep 7
Check availability for tonight Sep 6 - Sep 7

Tomorrow

Sep 7 - Sep 8
Check availability for tomorrow Sep 7 - Sep 8
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 King Bed, Business Lounge Access, City View (Executive)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed, Business Lounge Access, City View (Executive)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
TV
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Superior Room, 1 King Bed, City View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
TV
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Superior Room, 2 Single Beds, City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
TV
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed, City View

7.6 out of 10
Good
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
TV
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Business Lounge Access

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Executive Suite, 1 King Bed, Business Lounge Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
TV
  • 78 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds, Business Lounge Access, Executive Level (Executive)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Twin Room, 2 Single Beds, Business Lounge Access, Executive Level (Executive)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
TV
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, City View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 2 Single Beds, City View

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
TV
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Indoor pool, outdoor pool

Lotte Hotel Hanoi

  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.4 out of 10, Exceptional, 1,000 reviews
The price is RM460
RM522 total
includes taxes & fees
7 Sept - 8 Sept
Lotte Hotel Hanoi
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
40 Cat Linh Street, Dong Da District, (Entrance 61 Giang Vo Street), Hanoi, 10000

What's nearby

  • Ho Chi Minh Mausoleum - 13 min walk - 1.1 km
  • West Lake - 20 min walk - 1.7 km
  • St. Joseph's Cathedral of Hanoi - 3 min drive - 2.6 km
  • Hoan Kiem Lake - 4 min drive - 3.0 km
  • Hanoi Old Town Night Market - 4 min drive - 3.0 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 36 min drive
  • Hanoi Long Bien Station - 11 min drive
  • Ga Thuong Tin Station - 17 min drive
  • Hanoi Railway Station - 22 min walk

Restaurants

  • ‪Executive Lounge Pullman Hotel - ‬2 min walk
  • ‪Highlands Coffee - ‬2 min walk
  • ‪Ga Trên Cao Cát Linh - ‬3 min walk
  • ‪Chân, cánh gà nướng Thịnh Vượng - ‬8 min walk
  • ‪Nướng 35 Cát Linh - ‬3 min walk

About this property

Pullman Hanoi Hotel

Pullman Hanoi Hotel features a winery and puts you a short five-minute drive from Hoan Kiem Lake and Ho Chi Minh Mausoleum. Guests can visit the spa to indulge in hot stone massages, facials or body scrubs, and international cuisine is served at La Cheminee, which is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a bar/lounge and a fitness centre.

At a glance

DONE

Hotel size

    • 240 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The check-in location differs from the property location; go to: [Executive Lounge for reservation on Executive floor]
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Local laws may restrict unmarried guests from sharing a room
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Height restrictions apply for on-site parking
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Babysitting (surcharge)

What to do

  • Fitness classes
  • Yoga classes
  • Shopping
  • Pool table

Working away

  • Business centre
  • 10 meeting rooms
  • Computer station
  • Conference centre (6243 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1998
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Designer shops on-site
  • Full-service spa
  • 4 outdoor pickleball courts
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Winery on-site
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Mediterranean architecture

Accessibility

  • Braille/raised signage
  • Lift

Room amenities

Be entertained

  • 32-inch TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Selected Comfort mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Fireplace
  • Separate sitting area

Freshen up

  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet

Food and drink

  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Fit and Spa Lounge has 2 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

La Cheminee – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Happy hour is offered.
Mint Bar – This bar serves brunch and light fare. Happy hour is offered. Open 24 hours. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 23 for adults and USD 11.5 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 1:00 PM and 6:00 PM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 40.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Pullman Hanoi Hotel
Pullman Hanoi
Pullman Hanoi Hotel Hotel
Pullman Hanoi Hotel Hanoi
Pullman Hanoi Hotel Hotel Hanoi

Frequently asked questions

Does Pullman Hanoi Hotel offer free cancellation for a full refund?

Yes, Pullman Hanoi Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pullman Hanoi Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Pullman Hanoi Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Pullman Hanoi Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Pullman Hanoi Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Pullman Hanoi Hotel and nearby?

On-site recreation at Pullman Hanoi Hotel includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Pullman Hanoi Hotel also has a winery and an outdoor pool, as well as a sauna and a steam room.

Are there restaurants at or near Pullman Hanoi Hotel?

Yes, La Cheminee offers international cuisine.

What's the area around Pullman Hanoi Hotel like?

Pullman Hanoi Hotel is a short 16-minute walk from Ho Chi Minh Mausoleum and 12 minutes' walk from Temple of Literature.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Pullman Hanoi Hotel Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Food
Lobby
Room service
Water

What guests liked

  • Breakfast offered a good selection. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

We have stayed twice at this hotel in same month, each time we had an excellent experience and will return next time we visit Hanoi
Jeremy, 2-night trip

8/10 Very good

This hotel was a good value for that we paid. Even though it’s not in the Old Quarter which is where most action is and where most tours offer pick up and drop off, it is not far from this area. Breakfast was great and a variety of cuisines, the gym was big and open 24/7, and all the staff we interacted with were very professional and helpful.
Al, 3-night trip

10/10 Exceptional

The facility has a great gym, although warm it served its purpose. The facility also has a pickle ball court!!
Garry, 7-night trip

10/10 Exceptional

Everything is good.
BERNARD, 4-night trip

10/10 Exceptional

Excellent stay

Nice facilities and courteous staff, which was very helpful.
MITHUN, 1-night trip

8/10 Very good

A pleasant place to spend a couple days
Quan, 2-night trip

10/10 Exceptional

Nice luxurious hotel. Staffs are very helpful and professional. Breakfast is more towards continental, will be good to have more local options.
Sue Phay, 3-night trip

2/10 Poor

Terrible location I walked around for ages around dusty streets and trod in dog poo looking for somewhere to eat or get a cold beer. Hotel room is massive and creepy with only two plug sockets that work. Overall it felt like being in a time warp or in North Korea. You need to take a taxi for 15 minutes to get something to eat. Don't bother staying here at all.
Christian, 1-night trip

8/10 Very good

Lovely hotel a short taxi ride from the major attractions. Technically, it would be 10-15 walk, too, but sidewalks in the area are filled with parked scooters, plus traffic does not stop for pedestrians on the crosswalk, so walking is challenging. We got to enjoy the pool for one day, but it was closed for renovations on Christmas Day. Maybe check if it open If pool is important for you. Excellent buffet breakfast. Would stay again when they fix the pool.
Svetlana, 5-night trip

8/10 Very good

Very helpful staff. Great breakfast selection. Good value hotel. Rooms could use a little upgrading but it has the essentials in place. Swimming pool decking needs fixing. Overall we had a nice. comfortable and enjoyable stay there.
Jethro, 5-night trip

10/10 Exceptional

Great

Had just 1 night at the pullman this was my 2nd stay here. Note to travellers, get the reception to get your taxi to the airport it will save you a much money as the Hanoi taxis rip foreigners off.
Carole, 1-night trip

6/10 Good

The bathroom facilities are difficult to use.
Tak Fai, 2-night trip

10/10 Exceptional

We stayed at the Pullman for a week, and it was the best experience and value in Vietnam. The staff was super friendly and helpful. The rooms were big and clean, and we had our laundry cleaned at very reasonable rates. We had a dedicated breakfast table and the servers knew our drinks. The pool was nice, the gym was huge, and the whirlpool was great. We also played tennis on the grounds. The location was close enough to walk to old quarter for us (~1 mile). Highly recommend the Pullman!
Monica, 7-night trip

4/10 Fair

wifi was weak, breakfast was bad
kelvin, 3-night trip

4/10 Fair

All deco and facilities are old and not enough light in the room.
Wai Man Aidy, 1-night trip

4/10 Fair

Choose another one

Bad condition on Hotel Staff that dont know Hotel rules Hotel staff wake you up in the middle of the night
Thomas Dennis, 4-night trip

10/10 Exceptional

Located near old quarter attraction sites within 30-min walking radius. Room are clean and comfortable. They only open a single wing right now due to renovation. The walking corridor is a bit hot but not a big issue. Swimming pool is a bit dated but it is fine. Walking distance to a lot of restaurants. Breakfast is nice with good selection. For dinner, their usual restaurant is not open, so either you order room service or you can have it at the bar in lobby. But the food is not too good, so for lunch and dinner it is better to eat out.
Kean Seng, 2-night trip

6/10 Good

Will not comeback

Very good service, but the room was poor, bathroom not clean, shampoo dispensers not working, the room itself the same, room service didn't have a menu, you need to call to ask for a pricewould not expect from 5 star
Vitaly, 2-night trip

2/10 Poor

Old property, not maintained well, AC plant unable to take load, hot rooms, property didnt upgrade to new convenient features.
Sumit, 3-night trip

4/10 Fair

Not meet standard and expectations

*Room very dark and dull* bathroom flush not working * shower appearance moldy * Bathroom towels are very old * Shower door is not close properly. Water came off all over floor* O'clock in the room is not working * Lavabove sink water came off all over everytime in use * Breakfast not enough viarities of Food.* Carpet appears very old with dark blue color * Light bulb in the room very low , make the room very DARK ! * Manager just hear the complain but seemed he might not do anything. Out of his territory ? Or nothing he can do !
3-night trip

10/10 Exceptional

立地が良くて、便利なHOTELです。スタッフも良い。
Reiji, 5-night trip

8/10 Very good

Room too small and need some repair.
Ha, 5-night trip

10/10 Exceptional

Prafull, 2-night trip

10/10 Exceptional

Flavio Maglio, 2-night trip

10/10 Exceptional

Kazuhiko, 2-night trip