The service was very bad, when I just got into my room I needed the iron, called the reception to get an iron so they just opened the call and say hello hello and then they hung up I did it several times and the same thing happened, tried to call room service they said you have to call the reception for room service only for food and drinks, then i told her what happened, then she said i will help you but that's not my job, thanked her and got wait for two hours to get iron so I couldn't go out, that was really bad service. Although the hotel is in a good place that is close to everything and the breakfast was good, I just wonder if such staff find it difficult to help the guests so why do they work at the reception, hope will be better service in the future.