I liked the way Alex, our host, helped us all along. Although the check in time is 3 pm, he let us keep our luggage inside around 2:30 pm because we had to leave for a tour around 3 pm. He also provided us the needed guidance about different aspects of stay, say, availability of room heater, blankets etc. keeping the cold night in mind. He also guided us about the shower which was needed because it was run by solar power. Also, the day we left, he allowed us to stay up to 12:30 pm despite the check out time being 11 am because that day one of our tours ended at 12 noon. Overall, he was very friendly, polite, and always available to help.