2/10 Lemah
4 Jul 2025
Don’t Be Fooled by the Photos – Stay Away
We booked The Palace Pyramids Hotel thinking it looked nice and cozy based on the online photos. But when we arrived, we were shocked by how different it was from what was advertised.
The room was incredibly small, dark, and nothing like the pictures. The bed barely fit one person, and everything felt cramped and uncomfortable. The cleanliness was unacceptable — the bathroom was filthy, smelled bad, and clearly hadn’t been properly cleaned.
What’s worse is the number of steep stairs throughout the property. It was dangerous to carry our luggage up and down, and there were no assistance provided.
The area around the hotel also felt very unsafe, especially at night. As Americans visiting for the first time, we felt very uneasy walking around and didn’t feel secure staying in that neighborhood.
We ended up leaving after 5 minutes of arriving immediately even though it was late — and checked into another hotel just to feel safe and comfortable. That’s how bad the experience was.
We also had a negative experience with Ahmed, who tried to charge us outrageous prices for simple taxi rides (up to $50 for a short trip). We later found out we were being heavily overcharged because we were tourists. When we asked for a refund, he was completely uncooperative.
This hotel was a huge disappointment. Misleading advertising, poor conditions, and dishonest service. If you care about your safety, comfort, money avoid this place completely
Nilpesh
Nilpesh, perjalanan 2 malam bersama keluarga
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