4/10 Sederhana
10 Ogo 2025
We were visiting Cardiff and staying at the hotel for 2 nights. We were put in the annex where the internet did not work at all and the room had a persistent unpleasant odor. We didn't even have access to the main building and had to ring the bell and wait for someone to let us in if we needed to talk to the management. The shower in the bathroom didn't drain and when we informed the management, while they were apologetic and said they would get it fixed that day, the issue was not resolved. Instead they recommended we use the common bathroom on our floor which was not the cleanest and we had paid for a room with a functional private bathroom. Overall this was not a pleasant stay and I would not recommend this place.
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