Lihat semua hartanah

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Hartanah 5.0 bintang
Hartanah berhadapan pantai mewah dengan spa berhampiran Yal-ku Lagoon

Pilih tarikh untuk melihat harga

Galeri foto untuk Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Pemandangan udara
Video hartanah
Kawasan tempat duduk lobi
10 restoran, sarapan, makan tengah hari dihidangkan; masakan Pan-Asia
Kawasan perkahwinan terbuka
Meletakkan anda dalam jarak 10 minit memandu dari Pantai Akumal, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive menawarkan pantai persendirian yang mana anda boleh menikmati payung pantai, urut tepi pantai dan bola tampar. Dengan 3 kolam renang terbuka dan sungai mengalir malas (lazy river), terdapat keseronokan untuk semua, dan tetamu yang ingin memanjakan diri boleh mengunjungi spa untuk menikmati balut badan dan aromaterapi. The Park, salah sebuah daripada 10 restoran, menawarkan pemandangan lautan dan menyajikan sarapan, makan tengah hari dan makan malam. Sorotan lain di hartanah mewah ini termasuk 2 bar pantai, kelab malam, dan kelab kanak-kanak percuma. Pengembara lain menyukai kolam renang dan kakitangan.

Ulasan

8.6 daripada 10
Cemerlang

Kemudahan popular

  • Kolam
  • Spa
  • Sarapan percuma
  • Restoran
  • Larangan merokok
  • Bar

Kemudahan utama (12)

  • Pengemasan harian
  • Di sebuah pantai persendirian
  • 10 restoran dan 2 bar pantai
  • 3 bar tepi kolam dan 10 bar/ruang istirahat
  • Spa perkhidmatan penuh
  • 3 kolam renang terbuka dan sungai mengalir malas (lazy river)
  • Kelab malam
  • Kelab kanak-kanak percuma
  • Kelab kesihatan
  • Sauna
  • Bilik wap
  • Penggunaan basikal percuma

Keselesaan seperti di rumah (6)

  • Kolam kanak-kanak
  • Kelab kanak-kanak (percuma)
  • Taman permainan di tapak hartanah
  • Katil sofa
  • Bilik mandi persendirian
  • Tab panas persendirian
Harga semasa ialah RM1,374
RM1,674 jumlah
termasuk cukai & fi
20 Jul - 21 Jul

Pilihan bilik

Penapis yang tersedia untuk bilik
Menunjukkan 8 daripada 8 bilik

Lihat semua foto untuk Deluxe Junior Suite Ocean View Quadruple

Bar mini percuma, peti besi dalam bilik, meja

Deluxe Junior Suite Ocean View Quadruple

Sorotan

Balkoni
Halaman
Ruang duduk berasingan
Tab panas persendirian
Penyaman udara
Item bar mini percuma
TV Pintar
Diubah suai pada 2024
  • 52 meter persegi
  • Pemandangan laut
  • Boleh menampung 4
  • 2 Katil Kelamin (Double) ATAU 1 Katil Raja (King)

Lihat semua foto untuk Deluxe Junior Suite Ocean View

Bar mini percuma, peti besi dalam bilik, meja

Deluxe Junior Suite Ocean View

8.2 daripada 10
Sangat baik
(32 ulasan)

Sorotan

Balkoni
Halaman
Ruang duduk berasingan
Tab panas persendirian
Penyaman udara
Katil bayi/kot percuma
Item bar mini percuma
TV Pintar
  • 52 meter persegi
  • Pemandangan laut
  • Boleh menampung 5
  • 2 Katil Kelamin (Double) ATAU 1 Katil Raja (King)

Lihat semua foto untuk Deluxe Junior Suite Single

Bar mini percuma, peti besi dalam bilik, meja

Deluxe Junior Suite Single

8.4 daripada 10
Sangat baik
(30 ulasan)

Sorotan

Balkoni
Halaman
Ruang duduk berasingan
Tab panas persendirian
Penyaman udara
Item bar mini percuma
TV Pintar
Diubah suai pada 2024
  • 52 meter persegi
  • Boleh menampung 1
  • 1 Katil Raja (King)

Lihat semua foto untuk Deluxe Junior Suite

Bar mini percuma, peti besi dalam bilik, meja

Deluxe Junior Suite

7.8 daripada 10
Baik
(417 ulasan)

Sorotan

Balkoni
Halaman
Ruang duduk berasingan
Tab panas persendirian
Penyaman udara
Katil bayi/kot percuma
Item bar mini percuma
TV Pintar
  • 52 meter persegi
  • Boleh menampung 5
  • 2 Katil Kelamin (Double) ATAU 1 Katil Raja (King)

Lihat semua foto untuk Mini Suite

Bar mini percuma, peti besi dalam bilik, meja

Mini Suite

7.0 daripada 10
Baik
(11 ulasan)

Sorotan

Balkoni
Halaman
Ruang duduk berasingan
Tab panas persendirian
Penyaman udara
Katil bayi/kot percuma
Item bar mini percuma
TV Pintar
  • 72 meter persegi
  • Boleh menampung 5
  • 1 Katil Raja (King) dan 2 Katil Kelamin (Double)

Lihat semua foto untuk Deluxe Suite

Pemandangan dari bilik

Deluxe Suite

7.6 daripada 10
Baik
(15 ulasan)

Sorotan

Balkoni
Halaman
Ruang duduk berasingan
Tab panas persendirian
Penyaman udara
Item bar mini percuma
TV Pintar
Diubah suai pada 2024
  • 52 meter persegi
  • Boleh menampung 4
  • 2 Katil Kelamin (Double) ATAU 1 Katil Raja (King)

Lihat semua foto untuk Mini Suite Quadruple

Bar mini percuma, peti besi dalam bilik, meja

Mini Suite Quadruple

Sorotan

Balkoni
Halaman
Ruang duduk berasingan
Tab panas persendirian
Penyaman udara
Item bar mini percuma
TV Pintar
Diubah suai pada 2024
  • 72 meter persegi
  • Boleh menampung 4
  • 1 Katil Raja (King) dan 2 Katil Kelamin (Double)

Lihat semua foto untuk Suite Deluxe With Garden View

Bar mini percuma, peti besi dalam bilik, meja

Suite Deluxe With Garden View

  • Boleh menampung 5
  • 2 Katil Kelamin (Double) dan 1 Katil Sofa Bujang

Hartanah serupa

Kemudahan sukan

Hilton Tulum Riviera Maya All-Inclusive Resort

  • Kolam
  • Spa
  • Tempat letak kenderaan percuma
  • Wi-fi percuma
8.4 daripada 10, Sangat Baik, 1,845 ulasan
Harga ialah RM1,559
RM1,559 jumlah
termasuk cukai & fi
5 Jul - 6 Jul
Hilton Tulum Riviera Maya All-Inclusive Resort
Mod logo
Log masuk untuk melihat diskaun dan faedah yang layak. Lebih banyak ganjaran untuk lebih banyak pengembaraan!
Log masukDaftar sekarang, ia percuma

Tentang kawasan sekitar

Peta
Zona Costera K256, Akumal, QROO, 77710

Tempat berdekatan

  • Pantai Akumal - 4 min memandu - 5.0 km
  • Kelab Golf Riviera Maya - 6 min memandu - 8.5 km
  • Yal-ku Lagoon - 7 min memandu - 3.2 km
  • Teluk Half Moon - 7 min memandu - 6.8 km
  • Pantai Xpu-ha - 8 min memandu - 10.3 km

Bergerak

  • Cancun, Quintana Roo (CUN-Lapangan Terbang Antarabangsa Cancun) - 68 min memandu
  • Lapangan Terbang Antarabangsa Tulum (TQO) - 72 min memandu
  • Cozumel, Quintana Roo (CZM-Lapangan Terbang Antarabangsa Cozumel) - 24.7 batu/39.7 km

Restoran

  • ‪Xtra Time Sports Bar - ‬2 min memandu
  • ‪Mezcal Lobby Bar - ‬11 min berjalan kaki
  • ‪Lobby Bar White Sand - ‬4 min memandu
  • ‪La Hacienda - ‬2 min memandu
  • ‪Restaurante Helios - ‬3 min memandu

Tentang hartanah ini

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Meletakkan anda dalam jarak 10 minit memandu dari Pantai Akumal, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive menawarkan pantai persendirian yang mana anda boleh menikmati payung pantai, urut tepi pantai dan bola tampar. Dengan 3 kolam renang terbuka dan sungai mengalir malas (lazy river), terdapat keseronokan untuk semua, dan tetamu yang ingin memanjakan diri boleh mengunjungi spa untuk menikmati balut badan dan aromaterapi. The Park, salah sebuah daripada 10 restoran, menawarkan pemandangan lautan dan menyajikan sarapan, makan tengah hari dan makan malam. Sorotan lain di hartanah mewah ini termasuk 2 bar pantai, kelab malam, dan kelab kanak-kanak percuma. Pengembara lain menyukai kolam renang dan kakitangan.

Merangkumi semua

Hartanah ini merangkumi semua. Makanan dan minuman di tapak hartanah termasuk dalam harga bilik (sekatan tertentu mungkin dikenakan).

Gratuiti dan cukai

Termasuk gratuiti dan gratuiti tambahan atas budi bicara tetamu diterima.

Makanan dan minuman

Makanan bufet dan à la carte, snek dan minuman disertakan
Perkhidmatan bilik disediakan ketika waktu tertentu (menu terhad)
Bar mini dalam bilik (termasuk semua minuman)
Ketersediaan makanan adalah terhad di satu atau lebih tempat

Aktiviti dan kemudahan/peralatan

Semua sukan air tidak bermotor, aktiviti darat dan penggunaan kemudahan rekreasi dan peralatan disertakan.

Aktiviti air

Aktiviti berkayak
Bersnorkel

Aktiviti darat

Aktiviti berbasikal
Kemudahan kecergasan
Bola sepak
Tenis
Bola tampar
Kelab kanak-kanak

Pelajaran/kelas/permainan

Aerobik
Tarian
Yoga

Hiburan

Hiburan dan aktiviti di tapak
Akses ke kelab di tapak
Persembahan langsung di tapak

Bahasa

Bahasa Inggeris, Bahasa Perancis, Bahasa Sepanyol

Sekilas pandang

DONE

Saiz hotel

    • 934 bilik
    • Setinggi 3 tingkat
DONE

Tiba/Pulang

    • Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: pada bila-bila masa
    • Umur minimum daftar masuk - 18 tahun
    • Masa daftar keluar adalah 12:00 tengah hari
    • Daftar keluar lewat tertakluk kepada ketersediaan
DONE

Arahan daftar masuk khas

    • Tetamu mesti menghubungi hartanah lebih awal bagi mendapatkan arahan daftar masuk dan maklumat pengambilan kunci; kakitangan meja sambut tetamu akan menyambut tetamu ketika ketibaan di hartanah
    • Untuk membuat pengaturan daftar masuk, sila hubungi hartanah sekurang-kurangnya 72 jam sebelum ketibaan menggunakan maklumat pada pengesahan tempahan
    • Makan bertema a la carte tanpa had tersedia melalui tempahan sahaja dan tertakluk pada ketersediaan. Tempahan boleh dibuat semasa ketibaan. Hartanah ini menguatkuasakan kod pakaian di tempat makan bertema.
DONE

Diperlukan semasa mendaftar masuk

    • Kad kredit, kad debit atau deposit tunai diperlukan untuk caj sampingan
    • ID foto dikeluarkan kerajaan diperlukan
    • Umur daftar masuk minimum ialah 18
DONE

Kanak-kanak

    • Kelab kanak-kanak percuma
DONE

Haiwan peliharaan

    • Haiwan kesayangan tidak dibenarkan
    • Haiwan perkhidmatan dialu-alukan
WIFI

Internet

    • Wi-fi percuma di tempat awam
LOCAL_PARKING

Tempat letak kereta

    • Letak kenderaan sendiri percuma di tapak hartanah
DONE

Maklumat lain

    • Hartanah bebas asap rokok

Kemudahan hartanah

Makanan dan minuman

  • Sarapan bufet percuma setiap pagi 7:00–11:00
  • 10 restoran
  • 10 bar/ruang istirahat
  • 2 bar pantai
  • 3 bar tepi kolam
  • 2 kedai kopi
  • Sajian kopi/teh di ruang bersama
  • Majlis makan percuma setiap hari
  • Perkhidmatan bilik (waktu terhad)
  • Bar/deli snek

Membuat perjalanan dengan kanak-kanak

  • Kelab kanak-kanak percuma
  • Kolam kanak-kanak
  • Sungai mengalir malas (lazy river)
  • Taman permainan
  • Menu kanak-kanak
  • Mainan

Aktiviti menarik

  • Di sebuah pantai persendirian
  • Tenis
  • Bola tampar pantai
  • Bola keranjang
  • Memanah
  • Ekolancong
  • Denai kembara/basikal
  • Berkayak
  • Bersnorkel
  • Konsert/persembahan langsung
  • Hiburan malam
  • Membeli-belah
  • Meja biliard atau pool
  • Bola sepak meja
  • Ping pong
  • Bermain golf berhampiran
  • Denai kembara/basikal Aktiviti belayar berhampiran

Bekerja jauh dari rumah

  • Bilik mesyuarat
  • Pusat persidangan

Perkhidmatan

  • Meja/kaunter hadapan 24 jam
  • Perkhidmatan rencam
  • Bantuan pelancongan/tiket
  • Kemudahan dobi
  • Salun rambut
  • Tempat simpanan bagasi
  • Perkhidmatan perkahwinan
  • Kakitangan berbilang bahasa
  • Penggunaan basikal percuma
  • Kerusi lepak pantai
  • Tuala pantai
  • Payung pantai
  • Kerusi lepak tepi kolam
  • Payung kolam
  • Pakej romantik

Kemudahan

  • 18 bangunan/menara
  • Dibina pada 2006
  • Perkhidmatan ATM/perbankan
  • Taman
  • Teres
  • Ruang tamu bersama
  • Kelab kesihatan
  • 3 kolam renang terbuka
  • Bilik permainan/arked
  • Spa perkhidmatan penuh
  • 2 gelanggang bola pikel terbuka
  • Sungai mengalir malas (lazy river)
  • Kelab malam
  • Tab panas
  • Sauna
  • Bilik urut/rawatan
  • Bilik wap
  • Pustaka muzik
  • Pilihan tempat makan vegan
  • Pilihan tempat makan vegetarian
  • Penjagaan berperikemanusiaan untuk haiwan liar dalam kurungan
  • Pendidikan budaya & ekosistem tempatan
  • Dasar kitar semula komprehensif
  • Kawasan hiburan luar
  • Perabot luar

Kebolehcapaian

  • Mudah diakses kerusi roda
  • Lif
  • Laluan perjalanan yang boleh diakses dengan kerusi roda

Kemudahan bilik

Hiburan sepanjang masa

  • 50-inci TV Pintar
  • Saluran TV kabel
  • Netflix
  • Perkhidmatan penstriman

Keselesaan di rumah

  • Penyaman udara (kawalan suhu)
  • Item bar mini percuma
  • Pembancuh kopi/teh
  • Jubah mandi dan selipar
  • Seterika/papan seterika

Tidur dengan nyenyak

  • Langsir/tirai gelap terus
  • Perkhidmatan "turndown"
  • Kelamin katil sofa
  • Cadar katil disediakan

Aktiviti untuk dinikmati

  • Tab panas persendirian
  • Balkoni
  • Laman
  • Tempat duduk berasingan

Segarkan diri

  • Bilik mandi persendirian
  • Tab mandi berpancutan
  • Tab mandi dan pancuran berasingan
  • Kelengkapan dandanan diri berjenama
  • Pengering rambut
  • Tuala
  • Tisu tandas

Kekal terhubung

  • Meja
  • Telefon

Makanan dan minuman

  • Air botol percuma

Lain-lain

  • Pengemasan harian
  • Peti besi dalam bilik
  • Akses melalui koridor luar
  • Suis penjimat tenaga
  • Mentol lampu LED

Ciri istimewa

Spa

Spa di tapak mempunyai 17 bilik rawatan termasuk bilik untuk pasangan dan kawasan rawatan luar. Perkhidmatan termasuk rawatan muka, balut badan, lulur badan dan balut nyahtoksin. Pelbagai terapi rawatan disediakan, termasuk aromaterapi, Ayurveda dan hidroterapi. Spa dilengkapi sauna, tab panas, bilik wap dan Mandi tangas / hammam.

Spa ini dibuka setiap hari. Kanak-kanak di bawah 16 tahun tidak dibenarkan masuk ke spa tanpa pengawasan orang dewasa. Tetamu di bawah 18 tahun tidak dibenarkan masuk ke spa.

Tempat Makan

The Park - restoran yang menghadap lautan dan taman ini menyajikan sarapan, makan tengah hari dan makan malam. Menu kanak-kanak boleh didapati.
Oishii - restoran ini khusus dalam masakan Pan-Asia dan menyajikan makan malam sahaja. Tempahan diperlukan. Dibuka setiap hari
Butchers - restoran ini khusus dalam masakan tempatan dan antarabangsa dan menyajikan sarapan, makan tengah hari dan makan malam. Tempahan diperlukan. Dibuka setiap hari
Carnal - restoran ini khusus dalam masakan fusion dan menyajikan makan malam sahaja. Tempahan diperlukan. Dibuka setiap hari
Lima - restoran ini khusus dalam masakan Peru dan menyajikan makan malam sahaja. Tempahan diperlukan. Dibuka setiap hari

Anugerah dan gabungan

Hartanah Diperakui Eko
Hartanah ini menyertai EarthCheck, iaitu sebuah program yang mengukur kesan hartanah ke atas satu atau lebih daripada yang berikut: alam sekitar, komuniti, warisan budaya, ekonomi tempatan.

Fi & dasar

Fi mandatori

Anda akan diminta oleh pihak hartanah untuk membayar caj yang berikut semasa daftar masuk atau daftar keluar. Fi mungkin termasuk cukai yang berkenaan:
  • Cukai bandar raya dikenakan: USD2.85 setiap penginapan semalam. Cukai ini tidak dikenakan kepada kanak-kanak di bawah usia 12 tahun.

Kemudahan tambahan

  • Daftar keluar lewat boleh diaturkan dengan caj tambahan sebanyak USD15 (tertakluk kepada ketersediaan)

Kolam, spa & gimnasium (jika berkenaan)

  • Tetamu di bawah 18 tahun tidak dibenarkan masuk ke dalam spa, manakala tetamu di bawah 16 tahun hanya dibenarkan masuk dengan pengawasan orang dewasa
  • Tempahan diperlukan untuk rawatan spa dan boleh dibuat dengan menghubungi hartanah sebelum ketibaan, di nombor yang terdapat pada pengesahan tempahan

Dasar

Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak. Jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai.
Hanya tetamu berdaftar yang dibenarkan dalam bilik tamu.
Tetamu tidak perlu bimbang kerana terdapatnya pemadam api dan pengesan asap di tapak.
Hartanah ini menerima kad kredit dan wang tunai.
Kad kredit diterima: kad kredit, kad kredit
Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah. Dasar yang disenaraikan diberikan oleh hartanah.

Juga dikenali sebagai

All Inclusive Grand Sirenis Riviera Maya
Grand Riviera Maya Sirenis
Grand Sirenis All Inclusive
Grand Sirenis Riviera
Grand Sirenis Riviera Maya Resort All Inclusive Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Riviera Maya Resort All Inclusive
Grand Sirenis Riviera Maya All Inclusive Akumal
Grand Sirenis Riviera Maya All Inclusive Solidaridad
Grand Sirenis Riviera Maya Solidaridad
Grand Sirenis Riviera Maya All Inclusive Kantenah
Sirenis Riviera Maya Inclusiv
Grand Sirenis Riviera Maya Resort Spa All Inclusive
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal

Soalan lazim

Adakah Grand Sirenis Riviera Maya Resort & Spa - All Inclusive menawarkan pembatalan percuma untuk bayaran balik penuh?

Ya, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive mempunyai bilik boleh dibayar balik sepenuhnya tersedia untuk ditempah di laman kami.Jika anda menempah kadar bilik yang boleh dibayar balik, ini boleh dibatalkan sehingga beberapa hari sebelum daftar masuk bergantung kepada dasar hartanah. Pastikan untuk menyemak dasar pembatalan hartanah ini untuk mendapatkan terma dan syarat tepat.

Adakah kolam tersedia di Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Ya, terdapat 3 kolam renang terbuka dan kolam kanak-kanak.

Adakah haiwan kesayangan dibenarkan di Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Maaf, haiwan kesayangan tidak dibenarkan, namun haiwan perkhidmatan dialu-alukan.

Adakah tempat letak kenderaan di tapak hartanah ditawarkan di Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Ya, terdapat letak kenderaan sendiri percuma.

Apakah masa daftar masuk dan daftar keluar di Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: pada bila-bila masa. Masa daftar keluar adalah 12:00 tengah hari. Daftar keluar lewat tersedia dengan caj sebanyak USD15 (tertakluk kepada ketersediaan).

Apakah aktiviti yang tersedia di Grand Sirenis Riviera Maya Resort & Spa - All Inclusive dan kawasan berdekatan?

Bergembira dengan aktiviti di tapak hartanah seperti aktiviti berkayak, memanah dan bersnorkel serta perbaiki kemahiran anda di gelanggang tenis di tapak hartanah. Aktiviti rekreasi tambahan di tapak hartanah termasuk bola keranjang, ekolancong dan bola tampar. Nikmati rawatan di spa dan legakan badan anda di salah sebuah tab panas atau pergi berenang di salah sebuah 3 kolam renang terbuka. Grand Sirenis Riviera Maya Resort & Spa - All Inclusive turut mempunyai 3 bar tepi kolam, 2 bar pantai dan kelab malam, di samping pantai persendirian, sauna dan bilik wap.

Adakah terdapat restoran di Grand Sirenis Riviera Maya Resort & Spa - All Inclusive atau kawasan berdekatan?

Ya, terdapat 10 restoran di tapak hartanah, menampilkan masakan Pan-Asia dan pemandangan taman.

Adakah Grand Sirenis Riviera Maya Resort & Spa - All Inclusive mempunyai bilik dengan tab panas persendirian?

Ya, setiap bilik mempunyai tab panas persendirian dan tab mandi berpancutan.

Adakah Grand Sirenis Riviera Maya Resort & Spa - All Inclusive mempunyai ruang persendirian terbuka?

Ya, setiap bilik menampilkan balkoni dan laman persendirian.

Apakah suasana di sekitar Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive terletak di persisiran. Tarikan popular termasuk Taman Xel-Há, yang terletak sejauh 14 minit memandu kereta. Pengembara mengatakan hartanah terletak di lokasi yang bagus.

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Ulasan

Ulasan

8.6

Cemerlang

8.8/10

Kebersihan

9.2/10

Kakitangan & perkhidmatan

8.6/10

Kemudahan

8.4/10

Keadaan hartanah & kemudahan

9.0/10

Mesra alam

Ulasan

10/10 Luar Biasa

We truly enjoyed the stay. Staff were super nice. Food was great, and the other guests were so friendly. Can’t wait to return.
Christopher, perjalanan 3 malam
Ulasan tetamu Hotels.com yang disahkan

10/10 Luar Biasa

Wonderful Resort and Feedback

We had a very nice stay at the Grand Sirenis Riviera Maya Resort & Spa- all inclusive. From Guest Services, Nery and Eric delivered exceptional service and hospitality. They were so friendly, accommodating, and made us feel welcomed. They went above and beyond to help us with whatever we needed. We also received follow-up calls from the guest services team to ensure all was going well. That's a nice touch. From Concierges, Joaquin Alfredo and Eduardo were also very friendly, helpful, and made sure that our experiences went well. Please ensure that their management knows about their excellent service. I think the only constructive feedback is related to a woman named Karen (not sure what department she was from). She interrupted our dinner at Lima one night to talk about the correct process to make dinner reservations and a missed reservation, which was accidental on our end (we came late). We felt that she was passive aggressive and felt she could have talked to us in private at another time. She also talked negatively about a certain person who helped us. The people sitting next to us heard the conversation and after she left, they also felt that she very passive aggressive..as if she was placing blame on us. My friend lost her appetite after Karen left. Karen came by during our dinner on our last night and sat down to ask us how things were going. The tone was more friendly. However, after the first "confrontation", we didn't feel happy for her to come by.
Mary, perjalanan 6 malam bersama rakan
Ulasan tetamu Hotels.com yang disahkan

10/10 Luar Biasa

Fantástico, Excelente servicio, comida y entretenimiento!!! Gracias a Marlene y a Erick por todas sus atenciones.
GABRIEL, perjalanan 2 malam
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8/10 Sangat Baik

Claire, perjalanan 7 malam bersama keluarga
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6/10 Baik

Nayeli, perjalanan 3 malam bersama keluarga
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10/10 Luar Biasa

Ratko, perjalanan 4 malam
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10/10 Luar Biasa

We enjoyed our stay our room did smell musty/moldy from some sort of previous water damage. Bed not comfortable at all. Pretty resort and friendly staff
SHANNON, perjalanan 5 malam bersama rakan
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8/10 Sangat Baik

Steven, perjalanan 5 malam bersama rakan
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10/10 Luar Biasa

Jorge Tiago, perjalanan 3 malam bersama keluarga
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10/10 Luar Biasa

Excelente!

El hotel es hermoso, muchas actividades, comida excelente y un muy buen servicio.
Adriana, perjalanan 5 malam bersama keluarga
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10/10 Luar Biasa

Connie Sue, perjalanan 7 malam
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6/10 Baik

HERBERT, perjalanan 5 malam
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10/10 Luar Biasa

The property was beautiful. The food was excellent in the alacarte restaurants and buffet. The buffet was much better than other similar resorts I have been to. Also the pools and beach had lots of space around them and we always had a great spot without having to wake at the crack of dawn to get chairs and we were there in March. The staff were very helpful and checked in with us often to make sure everything was good. I would go back!
Jacqueline, perjalanan 7 malam bersama keluarga
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8/10 Sangat Baik

Was our 3rd time at this resort Always a good time Foods good Suns good Pools good Room was a bit hot this time but we survived.
DONALD, perjalanan 7 malam bersama keluarga
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10/10 Luar Biasa

Major upgrades since 2024! We came two spring breaks in a row 2024 and 2025… loved our trip in 2924 but completely blown away by the upgrades in 2025. It wasn’t just cosmetic, the food was much better this time around, and guest services seriously stepped up their game. It almost felt like new money or leadership was just injected into the resort. Very tempted to return for a third year in a row.
Dennis, perjalanan 6 malam bersama keluarga
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10/10 Luar Biasa

Food was great. Service was better. Beaches and pools are clean and wonderful. Lazy River A
David, perjalanan romantik 2 malam
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8/10 Sangat Baik

Jose, perjalanan 7 malam
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8/10 Sangat Baik

Just came back from a week at this resort. Beautiful property & their employees worked so hard. We stayed in room 2840 (ocean view). Our room had some issues (toilet wouldn’t flush, only extremely hot water…both were fixed within a day). Our kids room was extremely hot (also fixed but still hot). There was a time when both our keys didn’t work and we had to wait for security, then had to go to the front desk to get new keys. The room refrigerator was not restocked multiple days in a row, although our “light” was turned on to restock. Minor things but still annoying. Our biggest setback with the hotel was that as soon as we got there, we could only make reservations for dinner for 3/6 nights (2 of those being the same place). Although the buffet was the best we’ve had in the past 20x of being to that area, we still got tired of eating the buffet. If you need to wait for a shuttle, it does take a while (not an issue for us but for my in laws that were traveling with us). On the plus side, there was a dolphin excursion on the property that was about a 10 minute walk and definitely worth the money. The beach was beautiful, not over crowded and there was always a shaded place to put our towels under. We would probably not stay here again but don’t regret booking this place for one time. Lots of wildlife around property which we all enjoyed. The employees were very friendly and worked hard to accommodate everyone.
Beth, perjalanan 6 malam bersama keluarga
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6/10 Baik

Loved the 3 pool areas except that they weren't cleaned up each night. Ketchup packets and glasses all over. Shuttle service was terrible. Waited twice over 30 minutes and no shuttles. Service was slow! Did have a wonderful massage on the beach and did the dolphin experience. Paid for both of those and they were excellent.
Lori, perjalanan 6 malam
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10/10 Luar Biasa

Right from the check in the staff made our visit special. I had some concerns with how the rooms were booked and the Expedia representative addressed them immediately and the help of our check in person. They were able to have our two rooms together to be closer to our girls. The food was great at the park buffet for breakfast and lunch. Miguel was our waiter for most of the days. He always as cheerful and attentive. All the themed restaurants were top notch. Our personal favorite was the Peruvian restaurant. Oh and If you book through Expedia, we got a beach themed dinner, which was also amazing. Speaking of Expedia, if you book through them, the grand Sirenis had special food and really gave us special attention. The beach was awesome, great food options down there and some nice snorkeling. The dive shop guys were also awesome. We dove on day using the resort. Good guys and convenient diving options. Only critique would be I was unable to book before I arrived, so I did find other options before to make sure I secured enough dives for my family. Overall great place to stay, great people, great food. Thanks for a great holiday.
Thomas, perjalanan 7 malam bersama keluarga
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6/10 Baik

We enjoyed the variety of pools, allowing us to take advantage of quieter pools and away from the swim up bar pools when we needed a break. The breakfast buffet at Butchers was excellent. Our room was satisfactory, but room service was minimal, with daily bed-making being the only service noticed. We had to request water multiple times, and extra water beyond the 3L daily limit came with an additional charge, which was frustrating for an all-inclusive experience. The air conditioning was inadequate, and we often relied on the ceiling fan for comfort. The restaurant reservation process was cumbersome, with limited availability, and we couldn’t get reservations at three restaurants we wanted to try. Service at the themed restaurants was friendly but slow and disorganized. The resort is large, so expect a lot of walking, although a shuttle service is available. On our last two days, advertised lunch buffets were closed without explanation. We appreciated the resort’s ecotourism efforts, but the beach, while offering a beautiful view of the Gulf of Mexico, had coarse sand and was not ideal for walking. The hydrotherapy at the spa was an experience we enjoyed. We enjoyed the spa's hydrotherapy experience. However, the locker rooms and waiting area need improvement, as the space feels cramped and awkward for guests checking in alongside those awaiting services. The gym met our needs, with ample stationary bikes, though the weight room felt tight but manageable.
Leslie, perjalanan 6 malam bersama keluarga
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10/10 Luar Biasa

Upon arrival we were greeted by Eduardo the front deck gentleman. I had some concerns about how our booking was with the resort. He was able to accommodate my family to make sure we had two rooms close together. Karen also was able to help our needs and made us feel special right from the get go. Grounds are beautiful and the shuttles will help you get around if you don’t want to walk. My family loves to walk so we would get between 12 and 15,000 steps a day ❤️ The park is a good buffet for breakfast and lunch and our man Miguel took care of us every day and brought the best lattes, water and was very attentive. The themed restaurants were all top notch. The Peruvian restaurant was our favorite. All the coffee and ice creams shops were the best! The mango ice cream was my personal favorite!! Also being we booked through Expedia, we had a special Beachside dinner, which was wonderful Dive shop was great and convenient. When we critique is, I could not book our dives before we got there so I did find other options to ensure my family was able to dive all week The shop on site accommodated us for 2 ocean dives. Entire staff was great, and the equipment was in good shape for the rentals. Great overall resort and we may be back….which my family does not say often
Thomas, perjalanan 7 malam bersama keluarga
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8/10 Sangat Baik

Property was very nice and clean. Food was great. Would stay again.
Darrel George, perjalanan 5 malam bersama keluarga
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4/10 Sederhana

This property was outdated. Many of the offers weren't available. There was constant construction going on in the middle of the day. Our keys didnt' work three times and it took them hours of multiple calls to finally change our room. There were worms in the water facet. My kids have a video of it. The food was left out so everything was cold or older. The money we spent did not represent the quality. I would never recommend this place. Highly disappointed. The staff were friendly, but they don't communicate with housekeeping and front of house. Room service took three hours and four different phone calls.
Stacey, perjalanan 10 malam bersama keluarga
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10/10 Luar Biasa

Grand Sirenis has the staff ever! in guest services Karen, Juan and Erik went over and beyond to help out on a couple issues we had. not to mention the manager Edgar P. He was a million places at once. He assisted with our restaurant reservations and helped my mom out when she slipped. This team is definitely a caring and thoughtful group. we also had phenomenal service from Merwin at the Butcher restaurant. very attentive. i will be coming back in march to visit all my favorite staff! Since my last stay 3 years ago, this resort has been completely renovated and updated. The food is top notch now and there are so many fine dining options. There is tons of comfortable seating everywhere. The lobby bar makes the best espresso martinis as well. There is also a lunch at the beach daily, they cook ribeye steaks, chicken, chorizo and much more. it’s so fresh and seasoned to perfection. i could go on and on but we will be back.
Alyssa, perjalanan 6 malam bersama keluarga
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