6/10 Baik
17 Februari 2025
Clean room, but rip-off at dinner. Rude staff
The hotel is nice looking from outside, and in a nice neighborhood close to the airport. Our room was spacious and clean, as was the bathroom. But our room safe was not attached to anything, and the staff could not help us. Another thing that turned us off was the dinner - we ordered from the menu, but we were charged DOUBLE for some of the items. When we pointed it out, the restaurant staff was rude, and initially wrote it off to the VAT Tax (which was separately charged). Then the manager said that the menu was updated that same day, with prices doubling for some dishes, I did not believe them at all, but there was nothing I could do, That episode of the hotel cheating us left a a very bad taste in our mouth. When you order anything at their restaurant, make sure of the prices of the dishes beforehand, or you may be ripped off like we were.
Vinith
Vinith, perjalanan 1 malam
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