Our overnight stay was a bit of a mixed bag. The room itself was generally clean and comfortable, which we appreciated. However, there were a couple of disappointments that took away from the overall experience.
Firstly, the toilet bowl was noticeably stained, which raised concerns about the thoroughness of the cleaning. It wasn’t a deal-breaker, but definitely something that shouldn’t be overlooked—especially for new guests arriving.
At check-in, we were asked if we’d like housekeeping, and we confirmed that we would. Unfortunately, no housekeeping service was provided during our stay. While we were only there for one night, it was frustrating to be offered a service and then not receive it.
Lastly, one of the elevators was out of service. While the staff did mention it during check-in, the inconvenience was still felt, especially during peak times when everyone was checking in or out.
Overall, the basics were there, but small issues in service and maintenance made the stay less smooth than it could’ve been.