Hotel Ermitage

Property class: 2
Victorian hotel within walking distance of Château Frontenac

Choose dates to view prices

Hotel Ermitage offers a fantastic location, putting you a short five-minute walk from Château Frontenac and Grande Allée. This Victorian hotel is also within a 15-minute walk of Citadel of Quebec and Quebec City Town Hall. Fellow travellers like the helpful staff and location.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Non-smoking

Main amenities (5)

  • Housekeeping (on request)
  • Breakfast available
  • Air conditioning
  • Multilingual staff
  • Porter/bellhop

Feel at home (5)

  • Private bathroom
  • Television
  • Coffee/tea maker
  • Blackout curtains
  • Hairdryer
The current price is RM327
RM420 total
includes taxes & fees
3 Nov - 4 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

A living room with a sofa, a coffee table with decorative items, a fireplace, and a television mounted on the wall.

Superior Room

8.8 out of 10
Excellent
(22 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Classic Room, Multiple Beds

A hotel room with two beds, white bedding, a nightstand with a lamp, and two paintings on the wall.

Classic Room, Multiple Beds

8.4 out of 10
Very good
(19 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Economy Plus Room

A hotel room with a bed, a desk, a chair, a window with curtains, a painting on the wall, and a bedside lamp.

Economy Plus Room

8.0 out of 10
Very good
(92 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Plus Room

A hotel room with a bed, pillows, a window with curtains, a radiator, and a painting on the wall.

Economy Plus Room

  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About the area

Map
60 Sainte-Ursule Street, Québec City, QC, G1R 4E6

What's nearby

  • Citadel of Quebec - 3 min walk - 0.3 km
  • Grande Allée - 3 min walk - 0.3 km
  • Château Frontenac - 3 min walk - 0.3 km
  • Quebec City Convention Center - 5 min walk - 0.5 km
  • Quartier Petit Champlain - 7 min walk - 0.6 km

Getting around

  • Jean Lesage International Airport (YQB) - 25 min drive
  • Quebec Palace Station - 12 min walk
  • Quebec Sainte-Foy Station - 24 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 24 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Restaurant 1640 - ‬5 min walk
  • ‪Cochon Dingue Rue Saint-Jean - ‬4 min walk
  • ‪Café La Maison Smith - ‬6 min walk
  • ‪Il Teatro Restaurant Italien - Place D'Youville - ‬5 min walk

About this property

Hotel Ermitage

  • Hotel Ermitage offers a fantastic location, putting you a short five-minute walk from Château Frontenac and Grande Allée. This Victorian hotel is also within a 15-minute walk of Citadel of Quebec and Quebec City Town Hall. Fellow travellers like the helpful staff and location.

At a glance

Hotel size

    • 10 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
    • A virtual front desk provides assistance to guests
    • Guests are recommended to download the property's mews mobile app before check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Other information

    • Smoke-free property
    • No stag or hen parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–11:00 AM

Travelling with children

  • Children stay for free (see details)

Services

  • Multilingual staff
  • Porter/bellhop
  • Virtual front desk

Facilities

  • 1 building/tower
  • Built in 1840
  • Victorian architecture

Accessibility

  • 3 steps to reach property

Room amenities

Be entertained

  • 40-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

More

  • Housekeeping on request
  • Local maps

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CAD 15.99 for adults and CAD 15.99 for children

Policies

Extra-person charges may apply and vary depending on property policy.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Noise-free guestrooms cannot be guaranteed.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Cashless transactions are available.
Property Registration Number 063210, 2027-07-30

Also known as

Hotel L Ermitage Quebec
L Ermitage Quebec
Hotel L Ermitage
Hotel Ermitage Hotel
Hotel Ermitage Québec City
Hotel Ermitage Hotel Québec City

Frequently asked questions

Does Hotel Ermitage offer free cancellation for a full refund?

Yes, Hotel Ermitage does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Ermitage?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Ermitage?

Sorry, there's no on-site parking at Hotel Ermitage.

What are the check-in and check-out times at Hotel Ermitage?

Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.

What's the area around Hotel Ermitage like?

Hotel Ermitage is in Old Quebec, a short 4-minute walk from Château Frontenac and 4 minutes' walk from Grande Allée. Travellers say that the area is walkable and good for shopping.

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Reviews

Hotel Ermitage Reviews

7.8

Good

8.4

Cleanliness

9.4

Location

7.6

Staff & service

7.6

Property conditions & facilities

Popular mentions

Room
Location
Service staff
Parking
Lobby
Bed
Bathroom
Building
Shower
Restaurant

Reviews

Verified review

8/10 Very good

Clean, safe, quiet and well priced. Good location. Nothing fancy but would stay again.
Verified review

8/10 Very good

Older hotel with everything you need for your stay located in the middle of Old Quebec close to shops and resturants. No elevator so the hike up the stairs to the 4th floor a little bit of a struggle but ok. Hotel staff very responsive to requests. Would consider a return stay.
Verified review

8/10 Very good

Location was great...room was clean and staff were great...close to everything..👍
Verified review

8/10 Very good

Great location, very kind staff, and strong air conditioning!
Verified review

6/10 Good

No front desk . Sent an email twice to the property.. never answered. Too expensive for what it is… very old. Only good thing.. clean and well located but next time for the same price might find something better.
Verified review

8/10 Very good

Great location to tour Old Quebec City from. Large clean rooms.
Verified review

8/10 Very good

Way better from what I expected. It’s an old building, but well preserved. Bed was comfy and decent. One of the best hotel check-in. The walls are quite thin though . We could hear the next room guest stomping around. The only down side was there were some black mold on the shower walls.
Verified review

10/10 Exceptional

Convenient location, easy to find parking nearby, lots of amenities close by. Very satisfied,
Verified review

8/10 Very good

Excellent location, a quick walk to the Frontenac. Amenities are basic. The room was clean and the bed was very comfortable. We were not looking to spend much time in the room other than at night so it met our needs!
Verified review

10/10 Exceptional

Room was clean. There was no staff on property, but the directions we were sent were easy to follow. It was really cold in the room, then really hot. We couldn’t figure out how to use the temp remote. Great location. We never found the parking lot recommended in the room key card. Overall, great location d you’re staying a night or two! Too small for anything longer.
Verified review

10/10 Exceptional

The room had comfortable bed and pillows, it was clean and had all amenities I needed. Highly recommend. Great value for money. Walk to everything Quebec City has to offer from this location.
Verified review

10/10 Exceptional

The room very clean staff very polite and i have a lot restaurants near the hotel bar etc.
Verified review

6/10 Good

Was the staff helpful? What staff! Never saw anyone and when I called the number for help before checking in, I pushed the # for English. It didn’t help. Just French. Tub was tiny and slippery. No ice machine. No phone. No services period. Limited channels on the tv. Ceiling looked like it might give way at any time. Building is super old and it shows. Great location. No complaints on not having parking, I get that is old QC. I have multiple families looking at this location for late Nov., I told them to cancel and go elsewhere.
Verified review

8/10 Very good

Comfortable room with bathtub and shower Clean with a great location. Quiet building No elevator but I found the stairs weren’t a problem for me and I stayed on the top floor
Verified review

8/10 Very good

The sink was plugged, and didn’t get cleared. Staff was helpful and friendly.
Verified review

10/10 Exceptional

Beautiful stay. Perfect location and friendly staff as well.
Verified review

10/10 Exceptional

Very good location.
Verified review

2/10 Poor

The hotel is in a fantastic location for Quebec city centre but we were unhappy with the service. There were no staff on site for much of the time we were there. Maintenance problems were not dealt with. Any references to ‘limited available parking’ or breakfast proved tendentious. There was no parking and there was no breakfast at the hotel.
Verified review

10/10 Exceptional

The room is large and clean cause i booked 2 bedroom. It is near a park and near most of famous place kn Quebec city. I really love breakfast in hotel. The first time i had breakfast buffet delicious like that
Verified review

10/10 Exceptional

The hotel was a great location for sightseeing in old town Quebec City
Verified review

10/10 Exceptional

Good location, clean, easy to checkin and checkout
Verified review

8/10 Very good

room was clean, the procedure to check in without receptionist was very clear and everything worked well
Verified review

10/10 Exceptional

Very nice room and bathroom! Right beside lots of restaurants and shops, 5 min walk to the carnival
Verified review

8/10 Very good

Our one night stay was worth it, the location is accessible to the tourist spots. The welcome gift was not expected as I only asked for notes, but very much appreciated. Thank you!
Verified review

8/10 Very good

It's good for a short stay in Quebec City. Nothing fancy, but it does the job. The room was clean and the pressure was good in the shower. The box spring mattress was not the most comfortable. There is no staff, which was perfectly fine for us, but keep that in mind if that's not what you're looking for.