The location is excellent for anyone looking to stay close to Condado Beach, with very easy access and pleasant surroundings. The staff is friendly. The room is reasonably comfortable, although the soundproofing is poor, which is particularly inconvenient when the room is located right next to the hotel entrance, as mine was. The cleanliness of the room requires more attention: I found a lot of hair in the bathroom, on the bedroom floor and even on the bed. Apart from this issue, everything else was clean. The pool area is one of the most pleasant parts of the property, but it also requires better maintenance, particularly because several of the nails securing the wooden boards used as walkways are coming loose, which could pose a safety risk.