8/10 Sangat Baik
29 Mei 2024
This is the nicest property in Nagarkot. Everything was clean and comfortable and the service was great except for one incident that occurred at check in. It was pouring rain when we arrived and the staff did not come out to help us with our bags. The entrance to the property is several flights up and the staircase was a rushing torrent of water. We were told to wait on the car until the rain stopped. After 5 minutes I ran in and talked to the front desk who seemed indifferent but said they would send someone out. 10 minutes later I spoke to them again and received some excuse about not having enough umbrellas. Finally, my travel partner and our driver just decito bring the bags up which is when the staff finally came to help.
Andrew
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