In the heart of Dubai, near Dubai Fountain and Burj Khalifa, Pullman Dubai Downtown offers an eco-certified luxury escape. Experience international cuisine at Couqley French Brasserie or unwind with a Thai massage at Wellbeings Spa. Guests praise the helpful staff and location.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Airport transfer
Bar
Connecting rooms available
Electric vehicle charging point
Main amenities (12)
Daily housekeeping
Near the beach
Restaurants and bar/lounge
Full-service spa
Outdoor pool
Breakfast available
Health club
Sauna
Steam room
Beach cabanas
Pool bar
24-hour room service
For families (6)
Free cots/infant beds
Babysitting (surcharge)
Connecting/adjoining rooms available
Premium TV channels
Garden
Terrace
The current price is RM324
RM324
RM420 total
includes taxes & fees
22 Aug - 23 Aug
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Superior Twin Room, 2 Single Beds
Superior Twin Room, 2 Single Beds
8.68.6 out of 10
Excellent
24 reviews
(24 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
Pillow-top bed
32 sq m
City view
Sleeps 3
2 Twin Beds
View all photos for Superior Room, 1 King Bed
Superior Room, 1 King Bed
8.08.0 out of 10
Very good
32 reviews
(32 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
Pillow-top bed
32 sq m
City view
Sleeps 3
1 King Bed
View all photos for Premier Suite, 1 King Bed
Premier Suite, 1 King Bed
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
61 sq m
1 bedroom
Canal view
Sleeps 4
1 King Bed
View all photos for Executive Twin Room, 2 Single Beds (Burj Khalifa View)
Executive Twin Room, 2 Single Beds (Burj Khalifa View)
7.67.6 out of 10
Good
4 reviews
(4 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
Pillow-top bed
32 sq m
City view
Sleeps 3
2 Twin Beds
View all photos for Deluxe Suite, 1 King Bed
Deluxe Suite, 1 King Bed
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
64 sq m
1 bedroom
Canal view
Sleeps 4
1 King Bed
View all photos for Executive Room, 1 King Bed (Burj Khalifa View)
Executive Room, 1 King Bed (Burj Khalifa View)
9.29.2 out of 10
Wonderful
18 reviews
(18 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
Pillow-top bed
32 sq m
City view
Sleeps 3
1 King Bed
View all photos for Deluxe Twin Room, 2 Single Beds
Dubai Aquarium & Underwater Zoo - 3 min drive - 3.0 km
Getting around
Dubai (DXB-Dubai Intl.) - 21 min drive
Sharjah (SHJ-Sharjah Intl.) - 39 min drive
Dubai (DWC-Al Maktoum Intl.) - 47 min drive
Dubai Trolley Station 3 Tram Station - 7 min walk
Dubai Trolley Station 2 Tram Station - 10 min walk
Dubai Trolley Station 1 Tram Station - 15 min walk
Airport shuttle (surcharge)
Restaurants
Iran Zamin Restaurant - 8 min walk
FireLake Grill House & Cocktail Bar - 6 min walk
Lobby Bar - 3 min walk
Honeycomb Hi-Fi - 2 min walk
TABŪ Dubai - 3 min walk
About this property
Pullman Dubai Downtown
Pullman Dubai Downtown puts you a short five-minute drive from Burj Khalifa and Dubai Mall. Guests can visit the spa to indulge in deep-tissue massages, body wraps or facials, and Couqley French Brasserie serves international cuisine. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a health club. Fellow travellers say great things about the room service and helpful staff. Public transportation is only a short walk: Dubai Trolley Station 3 Tram Station is 7 minutes and Dubai Trolley Station 2 Tram Station is 10 minutes.
Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
Supervised childcare*
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Wellbeings Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
Dining
Couqley French Brasserie – This restaurant specialises in international cuisine.
Lolita Pool Bar & Lounge – This bar is located by the pool and specialises in international cuisine. Open daily.
BreadHouse Bistro&Bakery – On-site bistro. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Refundable deposits
Deposit: AED 500.00 per day
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: AED 20.00 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately AED 130 for adults and AED 65 for children
Airport shuttle service is offered for an extra charge of AED 250 per vehicle (one-way. Maximum occupancy 2)
Early check-in can be arranged for an extra charge of AED 200 (subject to availability)
Late checkout can be arranged for an extra charge of AED 200 (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Supervised childcare is available for an extra charge
Rollaway beds are available for AED 150.0 per night
Airport shuttle for children between the ages of 6 and 12 costs AED 250 (one-way)
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing that there's window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Also known as
Steigenberger Hotel Business Bay Dubai
Steigenberger Business Bay Dubai
Steigenberger Business
Pullman Dubai Downtown Hotel
Pullman Dubai Downtown Dubai
Pullman Dubai Downtown Hotel Dubai
Steigenberger Hotel Downtown Dubai
Steigenberger Hotel Business Bay Dubai
Frequently asked questions
Does Pullman Dubai Downtown offer free cancellation for a full refund?
Yes, Pullman Dubai Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pullman Dubai Downtown?
Yes, there's an outdoor pool.
Are pets allowed at Pullman Dubai Downtown?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Pullman Dubai Downtown?
Yes, there's free self, valet and extended parking. Motorhome/coach/lorry parking and electric car charging are available.
Is an airport shuttle service offered by Pullman Dubai Downtown?
Yes, an airport shuttle is available. The charge is AED 250 per vehicle one-way.
What are the check-in and check-out times at Pullman Dubai Downtown?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge of AED 200 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of AED 200 (subject to availability).
What is there to do at Pullman Dubai Downtown and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation on-site includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Pullman Dubai Downtown also has a sauna and a steam room, as well as beach cabanas and a garden.
Are there restaurants at or near Pullman Dubai Downtown?
Yes, Couqley French Brasserie offers international cuisine, pool views and poolside dining.
What's the area around Pullman Dubai Downtown like?
Pullman Dubai Downtown is in Downtown Dubai, a short 7-minute walk from Dubai Trolley Station 3 Tram Station and 13 minutes' walk from Dubai Fountain. Travellers love the hotel's prime location.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Pullman Dubai Downtown Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Breakfast
Restaurant
Food
View
Bed
Shopping malls
Lobby
What guests liked
Breakfast offered a wide variety of options and was consistently described as delicious and great. (24 reviews)
The pool area was great, with a nice view and friendly staff. (12 reviews)
Restaurants on site offered a great variety of food with delicious meals and excellent service. (12 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Good
26 Jul 2025
Good place to stay
Mounika
Mounika, 4-night trip
10/10 Excellent
29 Jul 2025
The food is very good and the hotel staff is very friendly
Jessica
Jessica, 9-night trip
10/10 Excellent
29 Jul 2025
The hotel is really nice, the employees are friendly, the breakfast buffet is good and the dinner is delicious
Jadillys
Jadillys, 9-night trip
10/10 Excellent
28 Jul 2025
I had a wonderful stay, and the staff were so welcoming and serviceminded.
Anh Hoang
Anh Hoang, 15-night trip
10/10 Excellent
30 Jul 2025
Very comfortable and convenient access to the downtown area
Zia
Zia, 4-night trip
10/10 Excellent
29 Jul 2025
Thoroughly enjoyed our stay. Cynthia at the front desk was exceptional
Faiza Arif Nurali
Faiza Arif Nurali, 5-night trip
10/10 Excellent
24 Jun 2025
Great hotel
ali
ali, 4-night trip
10/10 Excellent
7 Jul 2025
Highly recommend this property!!
Francisco
Francisco, 5-night trip
10/10 Excellent
21 Jun 2025
Great hotel, wonderful facilities, ideal location and friendly team
Steve
Steve, 4-night trip
10/10 Excellent
22 Jun 2025
Great location, friendly staff and great room size for family of 4 (Superior Suite)
Samer
Samer, 3-night trip
10/10 Excellent
13 Jul 2025
Staff were fantastic
Gary
Gary, 3-night trip
10/10 Excellent
9 Jun 2025
Location is very good, room is clean, The staff was very helpful, The breakfast was very nice.
Iroda
Iroda, 3-night trip
10/10 Excellent
20 Jul 2025
A fantastic hotel . Lovely clean room . All staff go the extra mile ! Enjoyed the half board option . Lovely pool . Can’t fault the hotel at all .
Andrew
Andrew, 6-night trip
10/10 Excellent
1 Aug 2025
The location is great and for a good price given the area. Easy walk to Dubai mall, probably around 12-15 mins. Nearby restaurant Zawaya is delicious, a must try! The hotel itself was beautiful. Not a very high building but the rooms very super gorgeous and clean, the breakfast was nice although could be better.. the pool was fun with nice cocktails including happy hour. Overall would definitely recommend.
Lana
Lana, 5-night trip
10/10 Excellent
21 Jun 2025
Beautiful hotel. Great rooftop bar and pool. Staff very friendly and helpful. Excellent breakfast
Lisa
Lisa, 1-night trip
10/10 Excellent
30 Jul 2025
very nicd
Onan
Onan, 6-night trip
10/10 Excellent
3 Jul 2025
Great view, very clean
Larisa
Larisa, 3-night trip
10/10 Excellent
31 Jul 2025
Everything!!
Jaswinder
Jaswinder, 4-night trip
10/10 Excellent
7 May 2025
Stunning hotel with an excellent bakery on premises.
Alexander
Alexander, 2-night trip
10/10 Excellent
12 Jul 2025
Accommodating, kind, and quick.
Najwa
Najwa, 6-night trip
10/10 Excellent
2 Jun 2025
Excellent hotel. Rooms are clean and spacious. Great choice of food for breakfast, staff were helpful, efficient and friendly. Hotel is spotlessly clean with great amenities and a great location.
Lisa
Lisa, 4-night trip
10/10 Excellent
3 Jun 2025
I had a great experience during my stay at the Pullman Dubai Downtown in Dubai. The service, comfort, and overall atmosphere made it a memorable visit
Sebastian
Sebastian, 8-night trip
10/10 Excellent
17 Jul 2025
Sweet
Gracyle
Gracyle, 9-night trip
10/10 Excellent
16 May 2025
Service was excellent and hotel was very immaculate.