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The St. Regis Shenzhen

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near KK Mall

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Photo gallery for The St. Regis Shenzhen

Indoor pool
Fitness facility
Lobby
3 restaurants, breakfast, lunch served; local and international cuisine
City view
Near KK Mall, The St. Regis Shenzhen offers a luxurious retreat with Iridium Spa treatments like hot stone massages and detox wraps. Savor local cuisine at one of the 3 on-site restaurants or unwind in the library; enjoy yoga classes, an indoor pool, and helpful multilingual staff that previous guests have raved about.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Electric vehicle charging point
  • Bar
  • Connecting rooms available
  • Non-smoking
  • Spa

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Children's pool
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Private hot tub
$189 nightly
The total price is $200
Sep 7 - Sep 8
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 6 - Sep 7
Check availability for tonight Sep 6 - Sep 7

Tomorrow

Sep 7 - Sep 8
Check availability for tomorrow Sep 7 - Sep 8
Available filters for rooms
Showing 15 of 15 rooms

View all photos for 1 King Bed,Skyline View,Large Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

1 King Bed,Skyline View,Large Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
Hypo-allergenic bedding
  • 560 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,City View,Large Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

1 King Bed,City View,Large Room

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
Hypo-allergenic bedding
  • 560 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,Urban View,Guest Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

1 King Bed,Urban View,Guest Room

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
Hypo-allergenic bedding
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin/Single Beds,City View,Large Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

2 Twin/Single Beds,City View,Large Room

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
Hypo-allergenic bedding
  • 581 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 2 King Beds,Skyline View,2-Bedroom Presidential Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

2 King Beds,Skyline View,2-Bedroom Presidential Suite

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
Hypo-allergenic bedding
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for 1 King Bed,City View,St Regis Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

1 King Bed,City View,St Regis Suite

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
  • 1163 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,City View,Shenzhen Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

1 King Bed,City View,Shenzhen Suite

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
  • 947 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,City View,Metropoltan Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

1 King Bed,City View,Metropoltan Suite

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
  • 1109 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin/Single Beds,Skyline View,Guest Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

2 Twin/Single Beds,Skyline View,Guest Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
Hypo-allergenic bedding
  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 2 Twin/Single Beds,City View,Guest Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

2 Twin/Single Beds,City View,Guest Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
Hypo-allergenic bedding
  • 517 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 King Bed,Skyline View,Guest Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

1 King Bed,Skyline View,Guest Room

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
Hypo-allergenic bedding
  • 463 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,City View,Guest Room

City view

1 King Bed,City View,Guest Room

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
Hypo-allergenic bedding
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,City View,Caroline Astor Suite

1 King Bed,City View,Caroline Astor Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

1 King Bed,City View,Caroline Astor Suite

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
  • 753 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,City View,Allure Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

1 King Bed,City View,Allure Suite

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin/Single Beds,Skyline View,Large Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

2 Twin/Single Beds,Skyline View,Large Room

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
Hypo-allergenic bedding
  • 517 sq ft
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

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Total with taxes and fees
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About the neighborhood

Map
No 5016 Shennan Road East, Luoho Distr., Shenzhen, Guangdong, 518001

What's nearby

  • KK Mall - 1 min walk - 0.0 km
  • Shenzhen Grand Theater - 3 min walk - 0.3 km
  • Shenzhen Museum - 8 min walk - 0.7 km
  • Huaqiangbei - 17 min walk - 1.5 km
  • Luohu Port - 7 min drive - 3.2 km

Getting around

  • Shenzhen Intl. Airport (SZX) - 38 min drive
  • Hong Kong International Airport (HKG) - 56 min drive
  • Shenzhen Station - 3 min drive
  • Sungang Railway Station - 4 min drive
  • Hong Kong Lok Ma Chau Station - 7 min drive
  • Hongling Station - 11 min walk
  • Grand Theater Station - 13 min walk
  • Hongling South Station - 16 min walk

Restaurants

  • ‪Social - ‬3 min walk
  • ‪星巴克 - ‬3 min walk
  • ‪星巴克 - ‬14 min walk
  • ‪McDonald’s (麦当劳) - ‬12 min walk
  • ‪Kingki Cantonese Resturant _ Dragon Court - ‬3 min walk

About this property

The St. Regis Shenzhen

When you stay at The St. Regis Shenzhen, you'll be just a 5-minute drive from Dongmen Pedestrian Street and Huaqiangbei. You can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with hot stone massages, body wraps, or aromatherapy. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a 24-hour health club. Fellow travelers love the helpful staff. Public transportation is just a short walk: Hongling Station is 11 minutes and Grand Theater Station is 13 minutes.

At a glance

DONE

Hotel size

    • 290 rooms
    • Arranged over 76 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Toys
  • Children's books

What to do

  • Fitness classes
  • Yoga classes

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • Built in 2011
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • 24-hour health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Lever door handles

Room amenities

Be entertained

  • iPad
  • 46-inch LCD TV
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board
  • Washer and dryer
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Private indoor hot tub

Freshen up

  • 2 bathrooms
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Iridium Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.

Dining

Decanter - This bar specializes in local and international cuisine.
Malt - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
St. Regis Bar/The Drawing - This lobby lounge specializes in Fusion cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Elba Italian Restaurant - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Social All Day Dining - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Fees & policies

Refundable deposits

  • Deposit: CNY 1500 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 268 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Shenzhen St. Regis
St. Regis Shenzhen
St. Regis Shenzhen Hotel
The St. Regis Shenzhen Hotel
The St. Regis Shenzhen Shenzhen
The St. Regis Shenzhen Hotel Shenzhen

Frequently asked questions

Does The St. Regis Shenzhen offer free cancellation for a full refund?

Yes, The St. Regis Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The St. Regis Shenzhen?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at The St. Regis Shenzhen?

Sorry, pets aren't allowed.

Is parking offered on site at The St. Regis Shenzhen?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at The St. Regis Shenzhen?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

What is there to do at The St. Regis Shenzhen and nearby?

Onsite recreation at The St. Regis Shenzhen includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. The St. Regis Shenzhen also has 2 bars, an indoor pool, and a 24-hour health club, as well as a sauna and a garden.

Are there restaurants at or near The St. Regis Shenzhen?

Yes, there are 3 onsite restaurants, featuring local and international cuisine.

Does The St. Regis Shenzhen have rooms with private hot tubs?

Yes, each room has a private indoor hot tub and a deep soaking bathtub.

What's the area around The St. Regis Shenzhen like?

The St. Regis Shenzhen is located on the Strip in Luohu, a short 1-minute walk from KK Mall and 5 minutes' walk from Shenzhen Grand Theater.

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The St. Regis Shenzhen Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent spot, travel convenience. Excellent butler service.
Lai chun betty, 3-night trip

10/10 Exceptional

ALWAYS A PLEASURE

The St Regis never fails to meet you at all levels of luxury.
Neesha, 1-night trip

10/10 Exceptional

Great place to stay very clean - staff friendly
Scott, 3-night trip

10/10 Exceptional

The buttler chief wellcome and service made our experience incredible . Always available with impecable smile and attention. This make the luxury experience even better
TANIA MARCAL, 2-night trip

10/10 Exceptional

Best stay in ahenzhen

Nice view great service excellent breakfast
Anita, 4-night trip

10/10 Exceptional

Very impressive hotel. Great breakfast
Christina, 1-night trip

10/10 Exceptional

Outstanding hotel and service.
Stephanie, 1-night trip

6/10 Good

Great Views

Amazing views and great rooms! Restaurants shut early before 9.3O so went hungry! Bar is nice with similar great views but limited food! The bar on the 100th floor is shut though? Also strange but very limited English spoken by staff which is not my previous experience on staying at St Regis hotels in Asia!
Jane, 1-night trip

10/10 Exceptional

Super hotel and incredible experience
Jose, 2-night trip

10/10 Exceptional

A really one of a kind place to stay.
Alex, 1-night trip

2/10 Poor

Nice tall building. Good breakfast
Wei, 2-night trip

10/10 Exceptional

Fantastic butler services! This is the only true 5-star property in Shenzhen! Just love the incredible vibe, and secure feeling of this property!
Peter, 5-night trip

10/10 Exceptional

Wonderful night

Our stay was fabulous. The room was overwhelmingly good.
1-night trip

10/10 Exceptional

Amazing hotel, one of the most amazing views you can get from a hotel room in the world
Stephane, 1-night trip

10/10 Exceptional

Friendly staff. Excellent location. Excellent service. Nice city night time view. Guest room starts at 71st floor. Check in on the 96th floor.
Sally, 1-night trip

10/10 Exceptional

It is conveniently located opposite to k k mall and near the luxury stores. The room and its view is fabulous. The breakfast at 95/f is very good too. Will definitely go again
joyce, 1-night trip

10/10 Exceptional

The staff are very friendly and help full we had great time at this hotel only downside need more staff speak english so could help without language barriers.
Pooneh, 5-night trip

8/10 Very good

Stayed 2 nights in the Shenzhen suite. Conformable stay, good service by the staff. Would be better if the design is more thoughtful eg there is no full length mirror in the room, the bathroom light could not be switched on if the “master” light switch is off (had to turn on the “master” when one of us had to go to the bathroom in the middle of the light), and the video screen in the 100/F lounge was too bright.
Leona, 2-night trip

10/10 Exceptional

Couple getaway to Shenzhen

Super friendly and helpful staff. Room is very clean and neat, very good breakfast, amazing views from the top floors of one of Shenzhen’s highest building. We enjoy our stay and are looking forward to coming back soon again.
Ralph, 1-night trip

10/10 Exceptional

staff very attentive and helpful. everything is great.
Evelyn, 4-night trip

10/10 Exceptional

excellent view
Zhihua, 4-night trip

8/10 Very good

Breakfast meal is salty. Hot dish is not hot. Overall experience is average.
1-night trip

8/10 Very good

....

Need to take Elevator to 96floor (lobby)and then go back down to 85th floor (room). Lobby should be on 75th instead
Timmy, 1-night trip

10/10 Exceptional

good
jay, 2-night trip

8/10 Very good

Quite a bit below my high expectation

I have been having a high expectation in St.Regis Hotel but I guess it was quite a disappointing experience to me. The place was indeed having a magnificent views from both room and lobby, which food there taste good too. However, there are few things that need to concern before booking: 1.) you need to queue for breakfast for around 15 minutes. 2.) My room are having cigrattes smell which might be from other room through the venting system. Calling reception only giving me an air purification machine in the room. 3.) Swimming pool have no swim cap available to borrow.
Tsz Hong, 1-night trip