8/10 Sangat Baik
26 Jul 2025
Reception was not very welcoming. Was strict on 3pm checkin. Then at 3pm multiple people at same time tried checking in. Excuse was rooms not ready . Many rooms are ready so as regular traveler and hotels.com gold member traveler, i would ask the management to be like 99.9% of motels that checkin from 2pm but also very often are polite and welcome people who are a bit earlier. Otherwise the room was ok, but again i was meant to be in a room with pool view but suddenly got changed , was not impressed . So i hope management see this and take appropriate steps to fix and be more welcome to paying guests if they want return visits as ive stayed in taupo over 100 times and never had such an experience.
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