Lovely pool villa, but some cleaning issues/maintenance issues need to be addressed. A lot of mould in the bathroom, and limescale on shower glass that wasn’t cleaned even once during our stay. Swimming pool tiles have decent amount of mould and algae. I saw a pool boy cleaning and removing those on the communal pool, but seems that individual villa pool was neglected.
Two bedroom villa has great setup, decent aircon. Aircon was loud, but after I mentioned to the hotel, they addresses the problem immediately. You cannot leave food in rubbish bin, as ants and incects invade quickly. Hotel was quick to respond to this as well, so 5 stars to the staff for reaction. I should have mentioned algae and mould, and I m sure that would have been sorted immediately.
Strong smell of rubbish as you enter complex, not giving good impression every time you come back to resort.