Residence Inn Champaign

the first room, the tv didn't work. they put me in another room and that one, the remote was missing until i finally found it buried behind the bed on the floor. The kleenex box was destroyed in the bathroom, the shampoo bottle in the shower was empty, the dish soap had little left in it to clean dishes before use. and the 2nd floor and the room smelled like cigarette smoke.

I had a great stay! The staff was very friendly and helpful. The room was very clean and the hotel in general was very clean. I would recommend anyone to stay here! They are fantastic! The rooms are large and the walk-in showers are awesome!!!

The property is not maintained and/or updated. Its worn out without minimum investments.

We were extremely disappointed with this particular Residence Inn...hallways were in need of cleaning, furniture was in poor condition, many items in our room (light by bed, door hinge, toilet paper holder) were in need of repair, items needed (bar soap, sheets for the sofa bed) had to be requested, and other items were also missing (silverware, dish soap). It was as if our room had not been cleaned or inspected prior to our arrival! Had we not been tired from a long day of driving, we would have moved out or complained more. On a positive note, the bed was very comfortable and the made-to-order pancakes in the morning were very good.

For the price, excellent hotel! Room was very nice and clean.

The room was fine except the view out of the window was another motel. The breakfast was good.

Pleasing staff. Spacious and clean room. Nice staff at dining!

Upon check in, the light switches were dirty. I had to go and sanitize everything and cloth came back dirty. There was left over garbage in the kitchen from the previous stay. The tv was turned on when we got in there. There was a non working grill that was disgusting. I asked the gentleman who was working at night if there was going to be enough propane for us to use and he said yes. The following night when we went to go use the grill, the grill did not work. It was turned into a charcoal grill that was gross. We were not prepared and did not have charcoal or lighter fluid. The lady working was nice enough to go find us those items. We were over a hour and a half late for our plans for that evening. Breakfast was only served until 9am even on the weekend and was made to order, nice but a huge inconvenience when you had to sit around and wait. The same nice lady who helped us on Saturday afternoon was drinking that night with her group of friends while working!! Her group took up the outside fire pit and we did not feel comfortable to utilize it. Will not be staying here again.

Nothing at all no coffeee no soap to wash hands one face an dry towel

It was very nice, comfortable would definetly stay again