We were intrigued by the "All Inclusive" offering, and our expectations were certainly met. Upon arrival, the sheer size of the place was hard to miss – it's massive!
Although there was a minor hiccup during check-in, where our reservation wasn't initially in the system, the check-in staff efficiently resolved the issue. However, it did cause a bit of a rush for us because check-in starts at 3 pm, we were delayed by 15 mins or so and then the lunch buffet ends at 3:30 pm. Even without the delay lunch ending just 30 minutes after check is something I found a bit disappointing.
After enjoying lunch, we proceeded to our room and decided to explore the premises. Our visit to the Isla bar was a warm and enthusiastic experience, with Rafael taking excellent care of us.
We also made a reservation for dinner at Fish Bone, and we were impressed by the diverse menu options. The staff at Fish Bone were not only attentive but also very friendly, with special mentions for Abassi and Krishna. Following dinner, we extended our evening on the outside terrace, savoring our wine and enjoying live music.
The breakfast and lunch buffet consistently maintained a high standard, and the staff continued to be exceptionally attentive, with Seemab providing excellent service.
Finally, check out was super smooth, with a team member with a tablet there was no need even to go to the counter and we were checked out in seconds!