6/10 Baik
15 Disember 2024
A very good hotel but VERY cold
Modern property on outskirts of Rennes very close to metro and bus links. We visited for a Christmas shopping trip so it was great to leave the car while visiting the city.
Spacious and confortable rooms, but the bedroom was very cold. Heating is controlled by reception staff. I had to ask twice for the room temperature to be increased to 21 or 22 degrees. There was a slight improvement in room temperature but only for a short period and the temperature dropped down again. It was so cold that it was uncomfortable in the room. The bar and restaurant were even worse, cold and draughty, especially when someone came in from the street. The temperature outside was between 1 and 6 degrees so we never really warmed up during our 2 night stay. I realise that they are trying to save protect the environment (and save money too) but for a Best Western Plus at 4 Star and for the high prices charged this is not acceptable. We could have stayed at one of the many budget hotels for a fraction of the price and been much more comfortable.
Apart from this, staff were pleasant and service was good, the restaurant was excellent but only open on one night of our stay. Could be a very good hotel but stay was spoiled by being too much too cold.
Carl
Carl, perjalanan 2 malam
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