2/10 Lemah
1 Sep 2025
The hotel was booked with the option of paying at Property. Someone from the hotel called me and asked me to provide my credit card over the phone to secure the room prior to my arrival. I refuse, because I do not ever share my credit card information with strangers over the phone. Once I arrive to the hotel, they canceled my hotel Without letting me know prior to arriving therefore, I had to book a hotel at another establishment. It was very inconvenient and not professional. Also, I asked if they had other rooms available. I was told they did not. But I did see that there were rooms available on Hotels.com. I did not want to continue my stay at this establishment due to their poor management.
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