Experience the essence of luxury at Shangri-La The Shard, London. Unwind with a rejuvenating spa treatment or enjoy a refreshing dip in the indoor pool. Connect to WiFi, and indulge in Asian cuisine at TING restaurant.
VIP Access
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Pool
Bar
Pet-friendly
Parking available
Airport transfer
Main amenities (12)
Daily housekeeping
Restaurants and 2 bars/lounges
Indoor pool
Breakfast available
24-hour fitness centre
Sauna
Free use of bicycles
Valet parking
Self parking
24-hour room service
Coffee shop/cafe
Spa services
For families (6)
Cots/infant beds (surcharge)
In-room childcare (surcharge)
Connecting/adjoining rooms available
Private bathroom
Separate bath and shower
Cable/satellite TV service
The current price is RM2,377
RM2,377
RM2,853 total
includes taxes & fees
8 Mar - 9 Mar
Room options
Available filters for rooms
Showing 15 of 15 rooms
View all photos for Suite (Shangri-La)
Suite (Shangri-La)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Kitchen
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
232 sq m
City view
Sleeps 4
1 King Bed
View all photos for Suite (Westminster)
Suite (Westminster)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Frette Italian bed sheets
124 sq m
City view
Sleeps 4
1 King Bed
View all photos for Suite (London)
Suite (London)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Kitchen
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
117 sq m
City view
Sleeps 4
1 King Bed
View all photos for Suite (Southwark)
Suite (Southwark)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Frette Italian bed sheets
87 sq m
City view
Sleeps 4
1 King Bed
View all photos for Premier Room, 1 King Bed, City View
Premier Room, 1 King Bed, City View
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Frette Italian bed sheets
47 sq m
City view
Sleeps 3
1 King Bed
View all photos for Premier Room, 2 Single Beds, City View
Premier Room, 2 Single Beds, City View
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Frette Italian bed sheets
47 sq m
City view
Sleeps 3
2 Single Beds
View all photos for Premier Shard Room King
Premier Shard Room King
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Frette Italian bed sheets
47 sq m
Sleeps 3
1 King Bed
View all photos for Deluxe Room, 1 King Bed, City View
Deluxe Room, 1 King Bed, City View
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Frette Italian bed sheets
32 sq m
City view
Sleeps 3
1 King Bed
View all photos for Iconic City View Room - 1 King
Iconic City View Room - 1 King
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Frette Italian bed sheets
44 sq m
City view
Sleeps 3
1 King Bed
View all photos for Room, 2 Single Beds, City View (Iconic)
Room, 2 Single Beds, City View (Iconic)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Frette Italian bed sheets
43 sq m
City view
Sleeps 3
2 Single Beds
View all photos for Deluxe Room, 2 Single Beds, City View
Deluxe Room, 2 Single Beds, City View
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Frette Italian bed sheets
32 sq m
City view
Sleeps 3
2 Single Beds
View all photos for Premier Room, 2 Single Beds (Shard)
Shangri-La The Shard, London offers a fantastic location, putting you a short five-minute walk from The Shard and Borough Market. Guests can indulge in massages and enjoy Asian cuisine at TING, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a 24-hour fitness centre. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: London Bridge Underground Station is 2 minutes and Borough Underground Station is 9 minutes.
Languages
Arabic, Chinese (Mandarin), Dutch, English, French, German, Italian, Russian, Spanish
At a glance
Hotel size
202 rooms
Arranged over 19 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note that room layout, furnishings, and views may differ from the photos shown.
Guests will receive an email with special terms and conditions prior to their arrival when booking the New Year's Special.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed (dogs only, 1 total, up to 23 kg per pet)*
Service animals welcome
Specific rooms only*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (GBP 70 per night)
On-site valet parking (GBP 70 per night)
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
2 bars/lounges
Restaurant
Coffee shop
Coffee/tea in a common area
Private dining
Private picnics
24-hour room service
Snack bar/deli
Travelling with children
Childcare in room (surcharge)
Children's menu
What to do
Segway hire/tours nearby
Working away
3 meeting rooms
Conference space (2335 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bike hire
Romance packages
Facilities
Safe-deposit box at front desk
24-hour fitness centre
An indoor pool
Spa services
Sauna
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Room amenities
Be entertained
40-inch LED TV
Digital TV channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Alarm clock
Premium bedding
Pillow-top mattress
Cot/infant bed (surcharge)
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Freshen up
Private bathroom
Separate bath and shower
Bidet
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Champagne service
High chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Dining
TING – This restaurant specialises in Asian cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Reservations are required.
GONG – This cocktail bar specialises in Japanese cuisine and only serves light fare. Reservations are required. Open daily.
Bar 31 – This bar specialises in Asian cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open selected days.
Sky Lounge – This Champagne bar specialises in British cuisine and serves brunch and light fare. Reservations are required. Open selected days.
Awards and affiliations
Shangri-La The Shard, London is listed in the 2021 Travel + Leisure 500.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 47 for adults and GBP 22.50 for children
Airport shuttle service is offered for an extra charge of GBP 160.00 per vehicle (one-way)
Children & extra beds
In-room babysitting is available for an extra charge
Cots/infant beds are available for GBP 90 per night
Rollaway beds are available for GBP 90 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 75 per pet, per night
Parking
Self-parking costs GBP 70 per night
Valet parking costs GBP 70 per night
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.
Also known as
Shangri Hotel Shard
Shangri La The Shard, London
Shangri-La The Shard, London Hotel
Shangri-La The Shard, London London
Shangri La Hotel At The Shard London
Shangri-La The Shard, London Hotel London
Frequently asked questions
Does Shangri-La The Shard, London offer free cancellation for a full refund?
Yes, Shangri-La The Shard, London does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shangri-La The Shard, London?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 6:00 PM.
Are pets allowed at Shangri-La The Shard, London?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 23 kg per pet. There's a charge of GBP 75 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Shangri-La The Shard, London?
Yes. Self-parking costs GBP 70 per night. Valet parking costs GBP 70 per night.
Is an airport shuttle service offered by Shangri-La The Shard, London?
Yes, an airport shuttle is available. The charge is GBP 160.00 per vehicle one-way.
What are the check-in and check-out times at Shangri-La The Shard, London?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Shangri-La The Shard, London and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes segway hire. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include 2 bars and a 24-hour fitness centre. Shangri-La The Shard, London also has a sauna.
Are there restaurants at or near Shangri-La The Shard, London?
Yes, TING offers Asian cuisine.
What's the area around Shangri-La The Shard, London like?
Shangri-La The Shard, London is located by the river in London City Centre, a short 2-minute walk from London Bridge Underground Station and 14 minutes' walk from Tower Bridge.
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Shangri-La The Shard, London Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.4/10
Staff & service
9.6/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
9 February 2025
Fabulous stay looking forward to our next visit
Susan
Susan, 1-night trip
10/10 Exceptional
5 January 2025
Stayed lots times at this hotel
Christopher
Christopher, 1-night trip
10/10 Exceptional
9 February 2025
Amazing
Wonderful experience to celebrate birthday.
Joanna
Joanna, 1-night trip
10/10 Exceptional
10 January 2025
Always an exceptional experience - just wonderful
Superb check in, stunning room, fantastic cocktails and exceptional staff. We love Shangri-La and wouldn't stay anywhere else, it's just perfect.
Clare
Clare, 2-night trip
10/10 Exceptional
11 February 2025
A child free night away
We had a truly lovely stay at the London SL. The staff were friendly and nicely attentive and assisted us in reserving a relaxing few hours in the spa and a space in the bar for a night cap.
The room was beautiful and the view from there and the bathroom was fabulous.
Thank you!
Verified traveller
1-night trip
10/10 Exceptional
19 January 2025
What a viee
Amazing views from an amazing hotel. Food and drinks were great. Staff were friendly and very helpful
Mark
Mark, 1-night trip
10/10 Exceptional
4 January 2025
Fabulous.
The attentiveness of the staff was superb and the food was delicious.
Lisa
Lisa, 2-night trip
10/10 Exceptional
2 February 2025
Outstanding!!!!
Beautiful relaxing experience in a top London city hotel in the sky. Staff all very attentive and friendly. Breakfast & dinner views unrivalled as are the view from
Your room and even your bath & shower! Totally recommend. Thank you so much for a wonderful experience from start to finish
Sean
Sean, 1-night trip
10/10 Exceptional
22 December 2024
Super Location!
Super
Verified traveller
4-night trip
10/10 Exceptional
19 December 2024
5*
Fantastic stay. Customer service 5*
Sue
Sue, 1-night trip
8/10 Very good
8 February 2025
City View Room
Warm welcome. Efficient check-in. Spacious “City View” room. Shame the tv is in front of the view! Comfortable bed and bedding. Our room was on a corner and the room was overlooked by the room next door and the room above us. To gain privacy we had to lower the blinds which meant the view we paid highly for was partially obscured- odd design fault!
Delicious breakfast with extensive options.
Pleasant, friendly service throughout the hotel.
R E
R E, 1-night trip
10/10 Exceptional
20 November 2024
It was an u real great experience. I enjoyed every minute of my stay. Great people and great staff..
Ali
Ali, 3-night trip
10/10 Exceptional
7 December 2024
Fabulous
Stunning view
Large room with great amenities
John Darren
John Darren, 1-night trip
10/10 Exceptional
4 November 2024
Staff and service all brilliant
stephen
stephen, 3-night trip
10/10 Exceptional
18 November 2024
Shangri-La properties never disappoint!
Richard
Richard, 2-night trip
10/10 Exceptional
7 September 2024
Amazing stay in an amazing hotel.
Peter
Peter, 2-night trip
10/10 Exceptional
26 September 2024
Staff treats you like royalty and the view is amazing.
Fawad
Fawad, 4-night trip
10/10 Exceptional
17 October 2024
The best hotel I have ever stayed at in my life! Will definitely book here again when I’m in London!
Mark Anthony
Mark Anthony, 3-night trip
10/10 Exceptional
2 September 2024
Very clean beautiful property. Rooms were nice and spacious. Staff was great and breakfast excellent. Would definitely stay again.
Kameka
Kameka, 8-night trip
10/10 Exceptional
4 November 2024
We felt very special, they were happy to arrange an early check in, breakfast was amazing, the views were lovely and it was a great anniversary treat. Thank you!
Farhana
Farhana, 1-night trip
10/10 Exceptional
15 October 2024
This property had the best customer service I have ever experienced. Staff were so friendly and helpful and went above and beyond in every way. The view was amazing and we definitely hope to return one day
Jules
Jules, 1-night trip
8/10 Very good
14 October 2024
View is beautiful but hotel restaurant and bar was not overpriced and not very good.
Yana
Yana, 3-night trip
10/10 Exceptional
16 June 2024
Fantastic hotel
Stuart
Stuart, 1-night trip
10/10 Exceptional
7 October 2024
Best stay ever! You get what you pay for. I would definitely stay with Shangri-La again!