2/10 Lemah
19 Februari 2025
Hello,
We only spent one night in this hotel! (2-12 to 2-13)
Please issue refund to my card used for this booking
Reasons:
The water (shower and sink) smelled like Dead Fish. And this gave my wife allergies (attached picture 3435).
We notified Management, two engineers came, confirmed the smell and my wife allergies.
Management did offer an alternative over the phone, that was unacceptable to us.
Walls and sofa are dirty attached picture 3436 and 3437.
Door not locking properly and with termites’ holes
Cut my foot on a broken step tile.
Lunch and breakfast below average in food quality and cleanliness.
Did your staff ever check this place?
Awaiting your comments.




Gerd P
Gerd P, perjalanan 7 malam bersama keluarga
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