My boyfriend and I had an amazing time at Sonesta Ocean Point Resort! You can’t beat the location, with Maho & Mullet Bay beach right there, planes constantly landing, and all around beautiful views, the location of this property is unmatched! If I could make a few suggestions to make this resort even better, I would say:
1. Improve and expand air conditioning throughout the resort. We had many dinners where there was no air conditioning and we were extremely hot. Luckily there’s a nice breeze but I would definitely suggest adding air conditioning inside the restaurants and main lobby for better comfort! We also had an issue with our room not getting cold enough but when we told the front desk they sent someone to fix it right away!
2. Service was 50/50, much better on the Ocean Point side. Everyone at Azul and Portofino was spectacular, bartenders Cheryl and Damian were incredible as well. They definitely love their job and deserve all the recognition. However, we did have some bad interactions with bartenders on the Maho side, I didn’t get their names but they were clearly unhappy and it felt like an inconvenience whenever we asked for a drink. Besides those few bad interactions, everyone else was friendly.
Overall, we found the Ocean Point side to have MUCH better food and service. If you are looking to stay here definitely spend a little extra because it’s so worth it! Thank you Sonesta for this amazing trip, we would definitely come back! 🙂