6/10 Baik
22 Jul 2025
The hotel is neglected
Cyprus is fantastic!Unfortunately, the hotel did not meet my expectations, and there were several things that influenced my negative opinion.
-Bugs in the bathroom in room 731 upstairs. Room change was available for an additional fee because it had pool access. I didn't expect anyone to offer me a free room change, but it would have been nice if the front desk had stepped up to the challenge. Apparently, no one cares anyway, since they have a contract with a major travel agency.
-The shower area was very neglected and dirty. I'm very sad to write this because all the cleaning ladies were very nice and worked hard. However, when I saw that they were mopping the floor with very dirty, almost black water, I was shocked. After cleaning the room, it smelled worse than a basement.
- too little involvement of the reception in helping and solving the problem
-The room stinks from the air conditioning in room 631. After reporting the problem, they were unable to solve the problem.
-The pool loungers are broken and I wouldn't take a picture, but when I'm on vacation I don't want to look for a lounger that's not damaged because I don't have time for that.
- Drunk bartenders at the bar near the reception desk. I've never seen bartenders drinking alcohol with guests.
advantages of the hotel:
- good location of the hotel
-beautiful view from the pools
Konrad
Konrad, perjalanan perniagaan 7 malam
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