The hotel itself was beautiful, the room was clean and very nice! But for the amount of money that we paid for that room, it was very cold! The temperature outside was freezing and so was my room. I informed the hotel front desk, the first day and said that someone would come and adjust the heat, and no one did! The next morning, I called downstairs, and George sent someone up immediately and it was warm for a few hours and then it was freezing again! This is my first stay at the Brooklyn Hilton, and this just turned me off, I hate being cold! I think I will not be staying here again!!!