Everything was going well during our stay, but unfortunately our experience was ruined at the very end. We came back to the hotel to pick up our luggage and change into more comfortable clothes before heading to the airport. While I was waiting for my girlfriend, the security guard approached me in a very rude and disrespectful manner, questioning what I was doing there and implying that I shouldn’t be on the premises.
I explained politely that I was just waiting for my partner and that we would be leaving in a few minutes, but his attitude remained aggressive and inappropriate. This kind of treatment was completely unnecessary and left us with a very negative final impression of the hotel.
It’s a shame that a single interaction could overshadow an otherwise decent stay. I hope the hotel takes this feedback seriously and provides better training for their staff, especially those in security, to treat guests with basic courtesy and respect.