2/10 Lemah
4 April 2021
HOSTEL SAID THEY DIDN'T TAKE RESERVATIONS FROM EXPEDIA??? Booked a bed in the dorm and when I arrived the hostel told me they only take reservations over whatsapp even though I had a confirmation for my two night stay booking on expedia. They then said that they had a bed I could book for 3 times the cost that I had reserved on expedia. I would have gone somewhere else but the Easter weekend is super busy in Costa Rica and EVERYWHERE was fully booked. After a bunch of angry conversations I got my bed for the price of my reservation, but the lack of responsibility for the error was incredibly unprofessional. There are only 2 showers and 3 bathrooms and 1 urinal for the entire hostel (hundreds of people stay here). I read in other reviews that the parties super loud, but I was fine in the dorm. What really kept me up was the sound of rats running around that echoed around the dorm which was made out of a shipping container. Honestly I can't recommend this place less. DO NOT RESERVE THROUGH EXPEDIA. Such a terrible experience, will not be returning.
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