"Our stay at Naya Bacalar Adults Only was everything we hoped for and more. Located in the jungle area of Bacalar, this property offers a peaceful and intimate experience with beautiful boho vibes throughout. The bungalow-style rooms are charming and blend perfectly with the natural surroundings. We stayed in a bungalow with a private pool, which was very convenient and a wonderful way to relax after a day of exploring. The pool is not heated, but honestly, it wasn’t needed as the sun warmed the water throughout the day. The bungalows also include air conditioning and a ceiling fan, and we loved the outdoor shower, which made the jungle experience feel even more special.
Our stay included breakfast each morning, which was incredibly convenient. We were able to start our day exploring without having to worry about finding breakfast elsewhere. For lunch and dinner, we enjoyed both the hotel’s lagoon-view restaurant and the many dining options in El Centro. There is something for every budget, from affordable local restaurants to elegant dining experiences.
One thing that truly stood out was the exceptional staff. Everyone we encountered—from the housekeeping and maintenance teams to the concierge, restaurant staff, and even their preferred taxi drivers—was friendly, welcoming, and genuinely invested in making our stay memorable. Our safety and comfort were always a priority. That being said, Bacalar itself felt very safe, and at no point did we feel uncomfortable."