The hotel staff was welcoming and helpful. Ania, in particular, went out of her way to help us book train tickets when our personal devices were having issues with the website. The breakfast offers a nice selection of food, teas, juice, & coffee. The location of the hotel is extremely convenient, beimg a short walk from the Old Town and Jewish Quarter and a relatively short distance to the main train station. The one negative we had is that there were no handholds in the shower - with a somewhat slippery floor, it was a scary experience for my Dad who has mobility limitations and challenges standing for long.