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Aparthotel

Old Town Residence BIS

3.5 star property
City centre aparthotel within walking distance of Wawel Castle

Choose dates to view prices

Photo gallery for Old Town Residence BIS

Interior
1 bedroom, premium bedding, iron/ironing board, cots/infant beds
View from room
Front of property
1 bedroom, premium bedding, iron/ironing board, cots/infant beds
In the heart of Kraków City Centre, Old Town Residence BIS offers a haven with laundry facilities and free in-room WiFi. Unwind with a massage or explore nearby Wawel Castle and Main Market Square. Previous guests have praised the overall condition.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Spa
  • Parking available
  • Laundry facilities
  • Kitchenette
  • Air conditioning

Main amenities (12)

  • 16 smoke-free apartments
  • Housekeeping (on request)
  • Breakfast available
  • Self parking
  • Spa services
  • Airport shuttle
  • Front desk safe
  • Self-serve laundry
  • Meeting room
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Cots/infant beds (surcharge)
  • Kitchenette
  • Private bathroom
  • Television
  • Laundry facilities
  • Coffee/tea maker
The current price is RM320
RM427 total
includes taxes & fees
17 Aug - 18 Aug

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Studio Suite, 1 Bedroom, City View (number 1)

Interior

Deluxe Studio Suite, 1 Bedroom, City View (number 1)

Highlights

Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Separate bedroom
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort Apartment, 1 Bedroom, City View (number 1)

1 bedroom, premium bedding, iron/ironing board, cots/infant beds

Comfort Apartment, 1 Bedroom, City View (number 1)

Highlights

Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom (number 3)

1 bedroom, premium bedding, iron/ironing board, cots/infant beds

Deluxe Apartment, 1 Bedroom (number 3)

Highlights

Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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1 bedroom, desk, laptop workspace, iron/ironing board

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  • Airport transfer
  • Laundry facilities
  • Pet-friendly
  • Parking available
8.2 out of 10, Very good, 564 reviews
The price is RM350
RM378 total
includes taxes & fees
12 Aug - 13 Aug
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About the area

Map
Plac na Groblach 8/4, Kraków, 31-101

What's nearby

  • Royal Road - 5 min walk - 0.4 km
  • Wawel Castle - 6 min walk - 0.6 km
  • Main Market Square - 6 min walk - 0.6 km
  • St. Mary's Basilica - 8 min walk - 0.7 km
  • ICE Krakow Congress Centre - 14 min walk - 1.2 km

Getting around

  • Kraków (KRK-John Paul II - Balice) - 18 min drive
  • Turowicza Station - 8 min drive
  • Kraków Łobzów Station - 13 min drive
  • Kraków Główny Station - 30 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Groble Restaurant & Bar - ‬3 min walk
  • ‪Wiślany Ogród - ‬17 min walk
  • ‪Liberty Cafe - ‬4 min walk
  • ‪NapNap Cafe - ‬4 min walk
  • ‪Ministerstwo Tajemnic - ‬6 min walk

About this property

Old Town Residence BIS

Old Town Residence BIS offers a great location, putting you within a short 10-minute walk of Main Market Square and Wawel Castle. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails. Conveniences such as kitchenettes are in all apartments, along with flat-screen TVs and premium bedding. Fellow travellers say good things about the overall property condition.

Languages

English, German, Polish, Russian, Spanish, Ukranian

More about this property

VISIBILITY

At a glance

Property size

    • 16 apartments
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 11:00 PM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Contactless check-out

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets stay for free
    • Service animals welcome
    • Restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • On-site parking only available on request
    • On-site self-parking (PLN 80.00 per night)
    • Height restrictions apply for on-site parking

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Pool/Spa

  • Massages
  • Spa services

Internet

  • Free WiFi

Parking and transport

  • On-site parking available only on request
  • Self parking on site (PLN 80.00 per night)
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Cots (infant beds): PLN 50.0 per stay

Kitchenette

  • Fridge
  • Stovetop
  • Electric kettle
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • Continental breakfast available for a fee daily 8 AM–10:30 AM: PLN 35 per person

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Hairdryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable service

Laundry

  • Laundry facilities

Work spaces

  • 1 meeting room

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Pets stay free

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Wheelchair-accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Multilingual staff
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • In-room massages
  • Front desk (limited hours)

Location highlights

  • In the city centre
  • In the historical district

Things to do

  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 16 rooms
  • 4 floors
  • 1 building
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: PLN 400.0 per stay

Optional extras

  • Continental breakfast is offered for an extra charge of approximately PLN 35 per person
  • Airport shuttle service is offered for an extra charge of PLN 120 per vehicle (one-way)
  • Housekeeping is offered for an extra charge of PLN 70 per day

Children & extra beds

  • Cots/infant beds are available for PLN 50.0 per stay

Parking

  • Self-parking costs PLN 80.00 per night
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
This property is professionally cleaned.

Also known as

Old Town Residence BIS Kraków
Old Town Residence BIS Aparthotel
Old Town Residence BIS Aparthotel Kraków
HELP_OUTLINE

Frequently asked questions

Does Old Town Residence BIS offer free cancellation for a full refund?

Yes, Old Town Residence BIS does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Old Town Residence BIS?

Yes, pets stay free.

Is parking offered on site at Old Town Residence BIS?

Yes. Self-parking costs PLN 80.00 per night.

Is an airport shuttle service offered by Old Town Residence BIS?

Yes, an airport shuttle is available. The charge is PLN 120 per vehicle one-way.

What are the check-in and check-out times at Old Town Residence BIS?

Check-in start time: 3 PM; check-in end time: 11:00 PM. Check-out time is 10 AM. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Old Town Residence BIS and nearby?

Have fun during the warmer months with activities nearby such as hiking. Old Town Residence BIS also has spa services.

Does Old Town Residence BIS have a kitchen or kitchenette?

Yes, there is a kitchenette, which also includes a stovetop, a fridge and cookware.

What's the area around Old Town Residence BIS like?

Old Town Residence BIS is in Kraków City Centre, a short 8-minute walk from Main Market Square and 7 minutes' walk from Wawel Castle.

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Old Town Residence BIS Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Popular mentions

Location
Service staff
Room

Reviews

6/10 Okay

Staff can be more friendly.
Flordeliza, 1-night trip

2/10 Terrible

The room looked nice but the mattress on the bed was terrible, cheap and uncomfortable. I had booked two nights but left after the first night and booked elsewhere. I told them this via a message and heard nothing back.
Paul, 2-night trip

10/10 Excellent

Best place to stay in Krakow

It was wonderful. Great location. Very clean.
Rochette, 3-night trip

10/10 Excellent

Great location, easy access to property via reception in basement, breakfast options very near.
Przemyslaw, 5-night trip

10/10 Excellent

great place to stay

Great location, lovely apartment and friendly staff
Rakesh, 2-night trip

10/10 Excellent

Great place

10/10 Excellent

Very happy with our stay! Great location, just a short walk to the center square. The staff was very helpful and responded quickly to our questions. Would love to stay here again.
Nicole, 2-night trip

8/10 Good

Property was nice, good location for Krakow old town.

8/10 Good

Lovely character property. It is easy to hear lots of noises from neighbouring apartments but I was lucky that we had quiet mush neighbours. I wouldn’t want to be next door to a group of lads on a weekend trip , mind.
Peter, 2-night trip

8/10 Good

Great location but a bit noisy

The location is great, price is good, place is clean and comfortable. Only issue is it is an apartment building and the long term tenants across the hall are quite loud late into the night and sound carries in such an old building.
2-night trip

4/10 Poor

Property itself is perfect, close to old town and just few meters from Wawel castle & river. Check in was smooth,
Ravinder, 3-night trip

8/10 Good

It was probably my error, but I did not realise that there would be no face to face contact or reception at the apartments. All communication is done via text or whatsapp. We did go to the office on arrival, but the people there seemed quite shocked to see us. The apartments are a good size and in a great location. Please be aware that customers are encouraged to leave a 5 star review to get a late check out.
Gillian, 5-night trip

8/10 Good

Great area and aparment very comfortable. Had air conditioning and kitchen which was great. Be aware there is not a lift and we were on the 4th floor. GPS took us to a parking station at Hotel Maltański which is located behind our hotel. DO NOT PARK HERE. The cost to park was more than the hotel! We questioned the parking attendant but no english. Reception at your hotel will guide you to more affordable parking...which we didn't realise until too late.
Sandra, 3-night trip

4/10 Poor

Look for another)))

The hotel is well located a stone's throw from the Wavel’s castle. That’s probably all you can tell about these apartments. Room have needed a renovation in last venture yet. Squeaking floor, puffed up on some places, creaking ancient doors, only ceiling lamp, no lamp on single(!) bed-side table, breaker at the wall beside entrance door - if you falling asleep you must stand up!, no fun in toilet, some problem with hot water, only polish TV channel, no one international etc…
Sergii, 2-night trip

8/10 Good

This was our second time staying in Krakow. We really enjoyed OTR. It was a spacious apartment that had a view of Wawel castle. The instructions given to get in and out were easy to follow. The location was perfect. It was about a 5 minute walk to the main square, and 25 minute walk to the train station. I travelled with my family of 5, (2 adults and 3 kids) everything was clean, neat and tidy. Good value for the price. The only disadvantages were hot water would go in and out. The shower would start , from cold to hot; and maybe 3 mins later turn ice cold. It was very hard to get the kids to shower because of the extreme water changes. Also, there was an odour from the sulphur from the water. Lastly, we had a larger stroller, and there was no lift, we had to carry the stroller up and down everyday, not a huge deal, but just throwing it out there to maybe request ground level if possible. Overall, we would stay here again!
Mateusz, 2-night trip

2/10 Terrible

On our 2nd to last evening, we came back and our (old style/vintage metal) key became stuck in the door after it was unlocked open. I’ll give credit due, their onsite maintenance team came quickly. However, he continuously repeated that I forced the key in the wrong way and that’s why it was stuck. Obviously that is not how keys work as the lock would not have opened had it been “backwards”. Irregardless of the accusation, he was unable to provide a working key for the remainder of the night (and into the next day). I had to sleep with my 2 young children with a hole in the key chamber covered by paper towel and our belongings barricading the door. Thankfully the deadbolt worked but we could not leave the flat. This was around 630p. The following day, by 12p no one had come around to fix the key and we still couldn’t leave. For the safety of my children and to not cut more into our holiday, we checked out early. I have asked several times for a refund of the last night due to the safety concern and not having a working door and key. However, the staff manager were very rude and insisted I “broke the door” and was “lucky” they did not charge me for the key and will not be refunded. To that note I cannot recommend this location. It is unsafe and they clearly take advantage of those who are not natives. It was a terrible taste of the country and I can only hope Expedia will take safety concerns like this at hand seriously. Thankfully I have videos and pictures of the sit
Sarah, 5-night trip

10/10 Excellent

jodie, 3-night trip

6/10 Okay

Halina, 4-night trip

10/10 Excellent

4-night trip

6/10 Okay

오래된 아파트이고 옆방의 소음이 차단되지 않음
2-night trip

8/10 Good

Bethany, 2-night trip

8/10 Good

Tony, 4-night trip

8/10 Good

Sehr gute Lage zur Altstadt.

Wir waren mit der gesamten Familie in Krakau. Die Lage für Trips in die Altstadt ist perfekt!! Je nachdem, welches Apartment man bucht, muss man gut zu Fuß sein, das wussten wir aber vorher schon. Alles in allem eine klare Empfehlung, um das wunderschöne Krakau zu erleben und erkunden.
4-night trip

8/10 Good

Heather, 3-night trip

8/10 Good

Huone pienempi mitä kuvat antoivat ymmärtää, mutta kolme henkeä mahtui hyvin. Ovien äänieristys melko heikko mutta kokonaisuutena erittäin mukava hotelli
3-night trip