2/10 Lemah
14 Jan 2025
I had an extremely disappointing experience with this hotel. They overbooked my room, leaving me without a place to stay for the night. Despite the significant inconvenience caused by their error, they promised to refund my reservation but failed to follow through.
Very unprofessional. Not only did they leave me stranded, but they also refused to take responsibility for their mistake. I feel completely cheated by their false promises and lack of accountability.
This hotel operates with dishonesty and a lack of basic ethics. Save yourself the stress and frustration—do not book here.
Odalis
Odalis, perjalanan 1 malam
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