Avenida Francisco I Madero 25, Cuernavaca, Crucero Tezoyuca, MOR, 62767
What's nearby
Quinta Puerta de Agua - 2 min drive
Vista Luna - 3 min drive
Hacienda de Chiconcuac - 4 min drive
Galerias Cuernavaca Mall - 15 min drive
Cuernavaca Cathedral - 15 min drive
Restaurants
Antojitos Mexicanos "Los Garcia - 8 min walk
Antojitos mexicanos Anita - 2 min drive
Restaurante Antiguo - 2 min drive
Cecina "El Venado - 7 min walk
Los Frutos del Mar - 2 min drive
About this property
Radisson Hotel Cuernavaca
Enjoy your visit to Crucero Tezoyuca with a stay at Radisson Hotel Cuernavaca. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights at this eco-friendly hotel include 2 outdoor pools, a bar/lounge and a 24-hour fitness centre.
Languages
English, Spanish
At a glance
Hotel size
83 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
Bar/lounge
Private picnics
Room service (limited hours)
Snack bar/deli
Travelling with children
Children's pool
Childcare in room (surcharge)
Art supplies
Bed rails
Stair gate
What to do
Pool table
Hiking/biking trails nearby
Working away
Business centre
2 meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Pool loungers
Pool umbrellas
Romance packages
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
24-hour fitness centre
2 outdoor pools
Full-service spa
Banquet hall
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down duvet
Soundproofed rooms
Premium bedding
Free cot/infant bed
Free rollaway/extra bed
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Champagne service
More
Daily housekeeping
In-room safe
Special features
Spa
The on-site spa has couples treatment room(s). Services include massages. The spa is open daily.
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 11 to 17 for adults and USD 6 to 9 for children
Late check-in between 10:00 AM and 2:30 PM can be arranged for an extra charge of USD 750
Children & extra beds
In-room babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).
Also known as
Radisson Cuernavaca
Radisson Hotel Cuernanvaca
Radisson Hotel Cuernavaca Hotel
Radisson Hotel Cuernavaca Crucero Tezoyuca
Radisson Hotel Cuernavaca Hotel Crucero Tezoyuca
Frequently asked questions
Does Radisson Hotel Cuernavaca offer free cancellation for a full refund?
Yes, Radisson Hotel Cuernavaca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Radisson Hotel Cuernavaca?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Radisson Hotel Cuernavaca?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Radisson Hotel Cuernavaca?
Yes, there's free self parking.
What are the check-in and check-out times at Radisson Hotel Cuernavaca?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Radisson Hotel Cuernavaca and nearby?
Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Radisson Hotel Cuernavaca also has a 24-hour fitness centre and a picnic area, as well as a garden.
Are there restaurants at or near Radisson Hotel Cuernavaca?
Yes, there's an on-site restaurant, Restaurante La Casona.
Radisson Hotel Cuernavaca Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
22 June 2024
Beautiful grounds, incredible customer service and working AC. This is a site for large events ( weddings, XV, etc).
Sonia
Sonia, 2-night romance trip
Verified Expedia guest review
8/10 Very good
15 June 2024
The service was not efficient enough for the price you pay. Also the amenities were very limited.
Roberto
Roberto, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
31 May 2024
Sarah
Sarah, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 May 2024
The place was amazing for the price
Oscar
Oscar, 1-night family trip
Verified Travelocity guest review
2/10 Poor
30 March 2024
Stay away from this property and area, terribly unsafe which is the reason this Hotel has no free access from the outside and you have to ring a bell fir someone to open the gates.
Its my first lifetime that there were NO TOWELS in the room and the reason given at front desk is that "usually the guests steal them...".
Other unique experience is that you have to get a pass when you checkout, the pass will give you access to exit from refered gates after giving it to a guard. There are many orher Hotels close to the Highway which are a much better choice as safe.
ALAN
ALAN, 1-night family trip
Verified Orbitz guest review
10/10 Exceptional
29 March 2024
Jacqueline Minji
Verified Expedia guest review
10/10 Exceptional
15 March 2024
Matilde
Matilde, 1-night trip
Verified Expedia guest review
8/10 Very good
4 February 2024
No elevators
MARCO
MARCO, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 April 2023
Timothy
Timothy, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 November 2022
Beautiful gardens, good service, acceptable food. To NOISY when they use the vacuum to blow the leaves.
PABLO
PABLO, 1-night romance trip
Verified Expedia guest review
8/10 Very good
29 September 2022
Nothing special.
Elva
Elva, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 July 2022
mariano
mariano, 2-night trip
Verified Hotels.com guest review
4/10 Fair
13 September 2021
Overpriced / not a premium worth hotel
The hotel is really nice. Complex is very beautiful. But what comes to hotel quality, this is certainly over priced. Went for a wedding with 6 more couples. We all had a terrible night, all the pillows are terrible, in my room the curtains didn’t close correctly and we had light in our faces at 7am on a Sunday morning. There was not hot water, we paid 150 USD for mid warm water. Certainly not a very pleasant experience for a premium price.
Victor Manuel
Victor Manuel, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 March 2021
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 March 2021
Very calm and nice hotel. Great staff. Menu of restaurant could be larger but it is good
Verified traveller
1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
7 December 2020
Arturo
Arturo, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
8 November 2020
Nice place , bad food
Beatiful property grounds , decent restaurant. Just dont order mushrooms syncronizadas it gave my wife dood poisoning , she was sick for 3 days
luis
luis, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 July 2020
Enjoyed everything the lakes, nature, my daughter loved the poll. Very peaceful i was reading while my daughter swimming. efjl
Fer
Fer, 4-night family trip
Verified Expedia guest review
8/10 Very good
12 January 2020
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
7 January 2020
Beautiful property, great escape from daily life
This hotel was very nice, the staff was friendly and attentive. The grounds were beautiful and well kept. Once you entered the secure parking lot you felt like you were somewhere else not in a little town.
The restaurant was clean and well staffed the food was well prepared and attention while we dined was excellent. We will return again!
Robert
Robert, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 November 2019
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
19 August 2019
The property is nice and rooms are OK, except the bathrooms which are very poorly equipped, especially the showers and accessories... definitely not in accordance with the hotel level
Verified traveller
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 August 2019
Very nice and quiet place to visit the state Morelos mx.
Verified traveller
3-night family trip
Verified Expedia guest review
8/10 Very good
8 April 2019
Good but mixed feelings.
Overall it was very good. The property is beautiful. Very spacious, with an amazing garden. The restaurant was good. The negatives, there’s nothing around. You either stay in or have to drive 30min to Cuernavaca. The rooms are a little too simple and outdated. And my sheets were stained. They really have to be changed for new ones.